“I did not have an appointment with Dr. Graniero, but he had an opening and took me in. He was very kind and professional. He tried to use some humor, the jokes were ok. He was attentive to my vision needs and asked me what I did for work. To be sure that I was going to be successful with my vision, work and seeing through life.“
“Everyone I the office was so friendly and helpful. Megan is amazing. She goes above and beyond in every way. I couldn’t appreciate and thank everyone enough for all they do.“
“The staff was nice and professional and the Eye Doctor as well the people are professional and pleasant there“
“GREAT CUSTOMER SERVICE!! If your looking for a great place to get your glasses, this is the place to go!!!“
“I really enjoyed my appointment there and the Service was Top Notch. The Techs were really great and helpful when it came time to pick out my Eyewear and assisted me with picking out frames that fit my Face and what I needed to do when choosing frames. The processing of my Insurance benefits went smoothly they took care of everything and let me know what other benefits my Vision plans offered. I got Great Pairs of glasses yes 2 pair of Designer's eyeglasses with benefits, discounts and sales my out of pocket cost was 150.00 .,“
“I've had a piece of metal stuck in my eye for about the whole week thinking it would finds it's way out... I was referred to this place by a co worker. I called them in the morning with my emergency and they found a opening for me to come in asap. I was in and out working 30 minutes. They were careful and very pleasant experience. Thanks!!“
“My son is low vision and has a lot of anxiety with eye doctors after years of visits with doctors that didn't realize he had an eye issue. Dr. Kornfield is amazing and my son doesn't have anxiety about seeing him! He has been so helpful and informative and we don't know what we would do without him!“
10AM - 5PM
1644 Monroe Ave, Rochester
Optometrists
“The service I received was genuine and courteous. The front desk receptionist was friendly and engaged in a wholesome conversation. The optician was also pleasant and handled my glasses with speed of service.“
“Have gone here for many years and always get excellent service. The eye exam is thorough and Dr. Ellemeyer always spends enough time with me to explain tests and results. The office staff is friendly and efficient. The frames and glasses are expensive but you get what you pay for. Had additional frames/lenses made at Americas Best and the difference in the quality is amazing. Reeds is the best!“
“Dr. Ryan is excellent -- thorough with diagnostics and pleasant. The connection with Flaum is problematic. I wanted to schedule an appointment with Dr. Ryan for an eye issue I've had before, but was routed through a different eye care facility out of Strong, where the doctor wrote off my issue. I've called to try and reschedule with Dr. Ryan but they will not allow me to. Also, any time I call to reorder contacts, the hold times are long and the customer service representatives are less than pleasant. It seems like they have a CSR team handling the calls, which has often meant that any expectation of personalized care is gone.TL;DR: Dr. Ryan for eye exams, for sure. Make sure you bring up any issues during that appointment! But if you need extended eye care, maybe find a different doctor/location.“
10AM - 8:30PM
350 E Henrietta Rd, Rochester
Optometrists
“I've been a Costco member for two years and this was my first experience with the optical department. They were terrific! I have to specifically commend Mustapha, my optician, for his expert advice and great customer service. My glasses were ready in less than a week (both pairs) and were a fraction of the cost of my last eyeglass orders at Wal-Mart and America's Best.“
9:30AM - 5PM
1425 Jefferson Rd, Rochester
Optometrists
“Good quality eye care has always been super important to me. Always striving to have the best possible vision possible. The exams at Family Vision Center are so thorough. The doctors and opticians will work with you individually and help you figure out what the best option is for you whether it be contacts, glasses or both! I have never seen this clearly before in my life, it’s great! Highly recommend Family Vision Center and all of its doctors for all of your eye care needs!“
“Amazing staff I go here for all my eyecare. Absolutely wonderful I go there for my eye exams purchasing glasses I am not sure of. I know my wife is happy with her glasses that she bought there. She loves her new glasses. She's very satisfied..“
9AM - 5PM
880 Long Pond Rd, Rochester
Optometrists
“I have been coming to Dr. Brown for more years than I can count. Recently, I asked him to fit me with glasses for mid vision which allow me to see better while working at my desk and my computer and although I was a bit nervous on how they would work out using them away from my desk...Dr. Brown listened to my request without judgment and Mary Jo assisted me with making sure they worked for me. Although I was told not to wear them while driving, I am very excited that I can see everything around me perfectly and I can still use them while doing everything else.Too many of us will easily complain about delays and things going wrong that may be beyond our control, but rarely compliment the positive experience. Therefore, I wanted to take a minute to thank Dr. Brown and staff,.Thank you!!Toni Nolletti“
8:30AM - 5PM
381 White Spruce Blvd, Rochester
Optometrists
“I’ve always been treated with the upmost respect, and they got to the root of my problems with my eyes. if you have old glasses, it’s better to use those for new glasses. It’ll save you a lot of money from buying a frame. It does take a couple of weeks to get your frames back so unless you can see without it I’ll either have to buy a new frame or bring old frames.“
“I stopped in this morning hoping to get my father's reading glasses repaired—he's not in a position to do so himself. Tricia was able to get the VA-supplied prescription lenses into a new set of frames for him which will be a great source of comfort that he needs.At this point in my life I do not need glasses myself, but if they become necessary in the future I know where I'm going.“
9:30AM - 5:30PM
1295 Portland Ave #1, Rochester
Optometrists
“We were visiting Rochester and my son lost one of screws for the nose pieces. Repairs kits did work out so we called Shaw and they fixed my son’s glasses in a few minutes and even adjusted them! If I lived in the area I would go to Shaw. Great people there. Thanks.“
9AM - 6PM
1855 Monroe Ave, Rochester
Optometrists
“Spent the better half of the afternoon trying on each pair of glasses in the store with Chuck and Eric after an eye exam with the lovely Dr Archer - lots of laughs and finally found the perfect pair for me. I will certainly be back and can't recommend them enough!“
“I’ve been going to Reed Eye Associates in Irondequoit for many years and the Doctors and rest of the staff have always been very courteous and professional.“
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“Excellent care and service. My exam was thorough and every aspect was fully explained to me. Great treatment experience.“