Reviews for Lilac Vision Care LLC
Write a reviewFrom Lilac Vision Care LLC
Hours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Tips
by appointment only accepts credit cards accepts android pay accepts apple pay street parking accepts insurance wheelchair accessible gender-neutral restrooms
Ratings
Google: 4.2/5Lilac Vision Care LLC
381 White Spruce Blvd, Rochester
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I’ve always been treated with the upmost respect, and they got to the root of my problems with my eyes. if you have old glasses, it’s better to use those for new glasses. It’ll save you a lot of money from buying a frame. It does take a couple of weeks to get your frames back so unless you can see without it I’ll either have to buy a new frame or bring old frames.
Had a pair of reading glasses break and they were most needed to finish my taxes and these guys went the EXTRA mile to make a call directly to the factory to see if they had an identical frame to use the existing lenses from the broken frames so I could have glasses again ASAP! They were able to make this miracle happen with a 3 day turn around when I was originally told it would take 4-8 days. I am most thankful and appreciative. GREAT people and service, I'd highly recommend them for your optical needs!
I have been there for only about 4 times and got two pairs of expensive eyeglasses ($400~500+) due to my high prescription. I appreciated that they took the time to perform my eye examination and listened to my needs.Unfortunately, the eyeglasses I brought from their store don’t fit me. One is too small, and the other is heavy (30g) with a prescription that is not for a 20/20 vision. I am not sure if the optician in their store is licensed/certified or not. I also detected some inconsistencies in their descriptions regarding eyeglasses-related issues and return policy. Although I returned within a week, there is no exchange/refund option available for me.Overall, Dr....read full review