Reviews for Empire Visionworks
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 6PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 2.8/5 Facebook: 2/5 Tripadvisor: 2.5/5 Nextdoor: 1 ❤️Empire Visionworks
1663 E Henrietta Rd, Rochester
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The only issue I have is that every time I've been in, it took the person at the desk quite a bit of time to find my record and insurance information. Surely this could be faster with a computerized system? Salespeople have been great each time I got glasses.
I had gotten an exam in January and hesitated to purchase frames until now. I didn't have an appointment so I was just browsing, I was immediately assisted by a staff member and was told I could be put in the queue if I decided I found a frame that I liked. I ended up finding a great frame I was added to the queue immediately sat with a staff member to take measurements and go through the ordering process. Staff was incredibly kind, very helpful, and very prompt.
I have had great personal service in preparation for my new glasses. I've been going here for several years and always get the service I need in order to choose , order and be fitted for new Eyewear..