“I have been going to VM for the last 24 years. Dr. Suhr was my Doctor; he retired, and now I have Dr. Peltier. Both of them are very kind men. I trust them so much that I travel from MT Vernon to Kirkland--over 100 miles--to see my doctor. Why, you ask? Because I do not think there are better doctors than the one I have. I have been well cared for, and they show genuine concern. The 4 I rated VM is because of Franciscan Health. They only give these doctors 10 min with each patient, and making an appointment usually takes 3-4 months to see your physician. Horrible. Since Francisca has taken over, the quality has slipped due to that rule of thumb, which brings me to the billing. They have made mistakes in billing a few times now, and if you do not pay within the first month, they send a person to collections. That is ridiculous, which brings me back to the physicians. How much pressure are they dealing with? Worries me. The doctors and nursing staff are the BEST ANYWHERE.“
“The clinician actually listened and helped me with a chronic issue that became inflamed requiring immediate attention. I run primary care clinics in Washington (and have run Urgent Cares in the past), and the clinician relationship is pivotal to patient experience, and feeling heard is key to that interaction. I was equally impressed with the Medical Assistant who checked me in and roomed me. The environment was aesthetically pleasing, accommodating and clean. I will definitely recommend this Indigo location in the future.“
“Amazing experience, wonderful doctor and you can tell he’s skilled at his profession !!“
“Went to clinic to confirm Shingles diagnosis and complications. Saw Dr Burian. He was excellent. Answered all questions. Was very straightforward with his answers. Provided prescriptions that gave the needed relief. Overall an excellent visit with the the hoped for results.“
“There was some wait time but everyone was working hard to take care of the patients. Well worth the wait - the doctor was excellent- common sense!“
“Dr. Oyetuga is fantastic. She listens, is very thorough and quite personable. She does a fantastic job educating her patients. I’ve had great experiences at this location.“
“Great experience with urgent care. Booked online and waited 10 minutes. Brandon Glissmeyer NP gave excellent, compassionate, thorough care, and MAs Kendra and Tori were wonderful too.“
“If I could give the nurses and doctors 10 stars I absolutely would. Shawn was awesome. I came in for a sports related injury to try and determine how severe it was. From start to finish everyone at this location was helpful and caring. Shawn is also hilarious, made me laugh and groan at his bad jokes. Best kind of medicine is laughter!“
“I’ve visited this Urgent care for a couple of visits and both times the staff and the doctors have been wonderful and have made the whole experience as easy as possible. Scheduling can be done online or via phone and the doctors take the time to explain the situation and next steps patiently! Friendly staff as always! The wait times were under an hour both times and check in was super quick!“
“Everyone at this hospital were amazing!! From the check in, to when we left for home, we were so happy with the entire staff!! We even accidentally left our diaper bag home, and they helped with everything we needed!! Put this terrified grandma at ease!! Great hospital!!“
“Went in to their urgent care on a Sunday morning and was helped quickly and efficiently. The staff were all friendly and sympathetic, and they helped me with my issue in a timely manner. Everything was clean and also very stream-lined. You need to go through a super quick a security check (metal detector) and also wear a mask for the urgent care part of the facility, but that seems totally fair to me. After leaving I continued to feel better and better due to their expertise and recommendations. I will definitely go here again if I have something else come up in the future!“
“Went in to their urgent care on a Sunday morning and was helped quickly and efficiently. The staff were all friendly and sympathetic, and they helped me with my issue in a timely manner. Everything was clean and also very stream-lined. You need to go through a super quick a security check (metal detector) and also wear a mask for the urgent care part of the facility, but that seems totally fair to me. After leaving I continued to feel better and better due to their expertise and recommendations. I will definitely go here again if I have something else come up in the future!“
“Fantastic service every time I go in here. Best Concentra I’ve ever been to, they got me right in after I finished my paperwork for my Coast Guard physical.“
“Went in to their urgent care on a Sunday morning and was helped quickly and efficiently. The staff were all friendly and sympathetic, and they helped me with my issue in a timely manner. Everything was clean and also very stream-lined. You need to go through a super quick a security check (metal detector) and also wear a mask for the urgent care part of the facility, but that seems totally fair to me. After leaving I continued to feel better and better due to their expertise and recommendations. I will definitely go here again if I have something else come up in the future!“
“I have yet to experience an issue at this pharmacy, and compared to the Walgreens and bartells, the wait is nonexistent“
“Went in to their urgent care on a Sunday morning and was helped quickly and efficiently. The staff were all friendly and sympathetic, and they helped me with my issue in a timely manner. Everything was clean and also very stream-lined. You need to go through a super quick a security check (metal detector) and also wear a mask for the urgent care part of the facility, but that seems totally fair to me. After leaving I continued to feel better and better due to their expertise and recommendations. I will definitely go here again if I have something else come up in the future!“
“We went 5 mins before they close. Glad they accepted the walk-in. Nurse and doctor who consulted our baby were friendly, patient and listened to the problem and provided the medication and explained the issue and next steps clearly and clarified all our questions. Was very much satisfied with the experience.“
“Not medical related, but the staff went out of their way to help jump my car at night.“
“I’m really surprised at the low rating on this place. I’m a Polyclinic patient so it did help that I already had a virtual appt/rec from my doctor to be seen and tested for strep. I was in and out in 15 mins with my results already in my mychart. I went at noon on a Tuesday. 5 days later I had an allergic reaction to the penicillin and went back in at 6pm (hour to close) on a Monday and was again seen in minutes & out of there in 40 mins after a thorough check up with my prescription ready across the street at CVS. Only one person in the waiting room both times. Everyone was friendly and respectful. I will be returning if I ever need to.“
“My experience at Zoomcare was excellent.- same day scheduling- on time appointment- no extraneous or uncomfortable admin.- I felt heard, properly assessed, and treated.- In-house pharmacy made my acute ordeal that much easier.I appreciated the high level of medical care provided by Thomas Chan. Thank you Doc!“