“We are all patients at this clinic. I get my glasses here,and Dr. Xu's excellent skills make me feel very reassured. Every pair of glasses I get here is very comfortable to wear. My children's orthokeratology lenses are also from this clinic. So far, both of my children, who are about to graduate from high school, have hardly experienced any progression in their myopia. I'm very grateful to Dr. Xu and this clinic.“
“Andrew Metz is the real deal. He has, on three separate occasions, found replacement parts and fixed my broken glasses, one a pair I hadn't even bought from him. You don't find customer service like that anymore. Highly recommended!“
“Wendy delivered phenomenal customer service! She was able to adjust, clean and replace the nose pad of my glasses with ease! Truly a life saver ??“
“first time patient saw Dr Peterson. She was very knowledgeable and ask me several times if I had any question. the have state of the art equipment and overall a very pleasant and satisfying visit Peter Bourn“
“Great service! I was not able to get help anywhere and they helped me. Get the perfect glasses last minute. Thank you, I recommend to everyone ??“
“I have been very happy here. I have gotten two exams and purchased two sets of glasses here. Gary is a great guy and I also like the woman who does the eye exams. Excellent customer service. I highly recommend.“
“I am going to add the names of the 2 associates who treated me as if I was their most important customer! ( it's a RARE GIFTto be able to match up a person's type/ color/ size to a complete stranger! But, they did!)About a week ago I was running down the list iof "optics providers" my insurance covers...and let's just say NONE of the names I called covered a simple pair of glasses! ;!( CCA is HORRIBLE aka" "ONE CARE".. like so many health insurance they woo you at 1st until their membership rolls are full ..then they deny services.SO I STAYED AT WALMART AND PAID 100% because I always hear great things, and, I was done begging different places.WALMART OPTICAL has already a great name, for their personal service is 2nd to none (and I've been wearing/buying glasses + contacts...since 2! I was really "sized up" to what my needs are, what I use glasses for, and took so much time.I'M FOREVER GRATEFUL....I don't care about the cost, ( ended up at $250 for a COMPLICATED lense prescription)ILL ADD YR NAMES WHEN I POCK UP GLASSES THIS AFTERNOON!( Northboro location)These people should get recognized for their con“
“Scott could not have been nicer or more patient with my Mother-in-law. She is a tough lady but she liked Scott! He walked her through each option and there was no pressure to purchase. Clearly the mission is sincerely to help those affected with low vision. I would recommend this "try and buy" experience to anyone who has low vision.“
“Had a great experience here! Friendly staff, students, and doctors make you feel well cared for! State of the art technology used during the exam!“
“What a pleasant and extremely friendly office. The Doctor was very helpful and explained everything in detail. Great selection of glasses, just got a very warm feeling being there with my friend. I can't wait for my appointment. (as a new patient) Highly recommend this office!“
“Dr. Xu is the best! She is patient, through and persistent for even the most difficult prescription.“
“Really nice shop. Staff are friendly, knowledgeable and helpful. I ordered some glasses that didn’t quite fit right and caused pain and they offered a full refund or exchange after a month. No questions asked and were happy to help me find a better frame. Bob and Bill were great to work with. Also got my Rx in some old sunglasses and they helped with that. Def worth a visit if you’re looking for a cool shop with options and welcoming staff. Very profesional!“
“Everyone in the Northboro BJs optical department were professional, kind and caring. It was a great experience!“
“This is my first time using Auburn Eye Center. The exam was comfortable and not rushed. The customer service was exemplary! I decided after wearing my glasses for a couple days I wanted them fitted a bit. They took me right in and 5 minutes later I was out the door. A few day later I regretted not getting transitional lenses. Again, they fit me right in and in no time I had my new lenses. I cannot say enough positive things about Auburn Eye Center.“
“Amazing bedside manner! Dr. Cohn was very professional and knowledge and we had a nice chat during the exam. Will return for sure!“
“I have 2 pairs of glasses both from Bello…
My dogs mangled my favorite pair. Nick repaired them better than new!!!
Thank you so much! I love that Nick always picks the perfect glasses for me! The whole staff are so lovely!“
“First time there for both my wife and I. Half the staff was friendly, others need to loosen up a little. That being said they seemed to be very thorough in their duties. We will go back again.“
“Dr. Scott and his staff are extremely nice. I've been going to Webster Sq. Vision for years. Dr. Scott is an excellent doctor, he saw me immediately when I was experiencing eye pain. He's kept up with my follow up appointments and personally made sure I was comfortable with my new lenses.I highly recommend Dr. Scott“
“experience was great. everyone was awesome. only problem was that they do not carry glasses with magnetic sunglasses clip on. so have to take my prescription someplace else...“