4960 Cypress Trace Dr, Tampa Florida 33624
Owner, Senor Fernando Alejo, showed up on time for the an A/C system estimate to the minute. I knew my dated system was extremely old, and could fail this anytime the coming summer. I was lining up several A/C contractor estimates. West Coast Air submitted an extremely competitive installation and complete system.. Also, owner was very astute and caught that the previous contractor from 25 years ago had installed two incorrect underated amperage circuit breakers. (Which was very hazardous). Owner stated he would correct that - no extra charge. WCCA also noted that my mount slab was not up to code, and would correct that too included. Some of the other competitor contractors insisted on a costly underground freon line replacement, due to newly mandated freon gas typr lines. Mr. Ajejo stated that would not be necessary - they would purge the lines. This saved a great deal on parts and labor! Sure enough, about 6 months later, the main recirculating fan failed. I tried to replace it myself but smoked the system - congratulations! Called West Coast Air that night, and Sr. Alejo stated would work me in the next day - even though it was at the height of his busy summer season. He came in with his crew that afternoon, and worked up to 9PM to fulflll his promise. WCCA could have easily stated it would be several days to fit us in, as all the contractors are scheduled heavy at peak season. We were very grateful, as it was 90 degrees daytime back then in Tampa. Fast foward. Last night , a year later, the A/C failed. We were 3 days within the labor warranty. (Parts 10 years).. At opening time, I contacted their office. Sr. Alejo, true to his style, came out within 2 hours to effect a repair. Troubleshot it in like four minutes, and then changed a capacitor It was done completely free of charge, even though it cost him the part. Turns out capacitors are a frequent fail item, and this manufacturer excludes the item from their warranty. He accepted the cost to his business - no nickel and diming going on here. My family was most grateful for the quick service, as it was unbearably hot. Sr. Alejo and West Coast Cold Air exemplify the qualites of puncutuality, reliability, trade skill, honesty and professionalism. If you enlist their services, I believe you will be most highly satisfied.