“Very professional, analyzed and solved problem quick and provided easy to understand solutions. We now know that this is where to go when we have cooling/heating problems. Thank you Oscar and KC!!“
“The service we received was fantastic. The prompt reply . from there office and explanation of there evaluation of our issue was clear and easy to understand.The repairs were timely and the extra help we received from Patrick was not expected .Highly Highly recommend this company for A/C issues S/G“
“Lua's Air Conditioning efficiently removed our old A/C system and replaced it with an upgraded Bosch system. They were neat, tidy and thorough. Well done Lua's!“
“Amazing service from Miguel who attended our home very quickly to install a Nest thermostat. It was over 120 degrees and he saved us!! Thank you - highly recommended.“
“There not enough compliments I can tell you about Western cooling and heating company.
Recently, when one of my air conditioning units stoped supplying, cool air and began acting wonky, I called my home warranty company...... No answer .... So I left a message. The temperature was in triple digits. The company never called back. I had to get the situation taken care of.
I did my due diligence, checked reviews, and decided Western was the company I would call. My call was promptly answered, and Thomas came out the same day.
He examined both units found the problem and repaired it on the spot. He had to go onto the roof to access the condensers. Oh, did I mention the temperature was in the triple digits? I was and am impressed with the response and the quality of the service I received. I thought the cost to me was fair. Thank you, Thomas. You went above and beyond to take care of my problems..
Should you have any problems with your heating or air conditioning units, don't hesitate to call Western. I promise you will not be disappointed..“
“I am very happy with the service I received from this company. I called in the morning and I had somebody out to my moms house by noon because I had told them my mom was elderly and couldn’t stand the heat.
Marcos and another young man were sent, and they were great. They were able to fix the issue, polite respectful . Answered all my questions. and I was happy with the price. Highly recommended this company! Great to work with. Will definitely be my new go to Ac company.“
“Over the Labor Day weekend, air conditioning just stopped. Esser was here to fix the unit by noon the next day. Keep in mind I called them at 8:00 am and they arrived 4 hours later!! Amazing“
“Excellent service. I am not the most patient person in the world LOL! but these guys always come through and exhibit their professionalism!!“
“Very high quality service. You can tellthat the company cares about the result and what is best for you. Highly recommend!“
“We had to recently replace our HVAC system and found the process to deliver us a solution outstanding. Their team worked with us to highlight the product options available in a very professional manner. In addition their work with our HOA to mange the paperwork really helped us out! Very professional and great people to work with!“
“Highly recommend. They have worked on different projects for us for 25 years. The most important thing is the trust that I have in them. They are honest and skilled. I am a contractor and they have worked not only on many job sites but in my home as well.
Stop looking for your HVAC company and hope they have time in their schedule.
Russ Clarke-Russ Clarke Construction.“
“Above and beyond. Another HVAC company messes up with my heater last winter. They refused to come back until they had multiple service calls in Palm Springs. The home warranty company put me in touch with Aldco. They drove to help me out within a few hours. Immediately saw the problem and fixed it.I called today about a tune up on my air conditioning. Scheduled a reasonable date given the number of people with no Air Conditioning.The owner is amazing to work with.Services: HVAC system maintenance“
“In 2017, my A/C unit stopped working on a Friday afternoon before a holiday weekend. I had a home warranty, but if you have home warranty insurance, you know how it goes: You call them. You hold for an hour. They take your service fee. You get transferred. You get disconnected. You call back. Wait again for hours for someone to answer the phone. You beg the warranty company to have one of their "licensed contractors" come out quickly because the outside temperature is approaching 118 degrees. You ultimately come to the realization that because of your crappy home warranty, you will probably be out of air conditioning for at least a week or two. You drink. Ultimately, the warranty company agreed to replace my A/C unit but they wanted to charge me an additional $3500.00 out of pocket to cover the new unit "government regulations upgrade". As a last cry for help, I contacted On Call Air. I spoke with Adrian and he could not have been nicer, more professional, or compassionate. He came out, fixed the problem for a few hundred dollars and it has worked perfectly from 2017 until yesterday. As always, my A/C unit began to make unconscionable noises on a Friday afternoon of a holiday weekend. Raphael (one of the owners) answered the phone after the first ring! He looked at the video that I sent him of my A/C and immediately assisted me with shutting off my A/C unit until they arrived. Adrian arrived within two hours to diagnose the issue. He told me that On Call Air does not contract with home warranty companies any more because they are so dishonest! Adrian diagnosed the issue and gave me two options: He could do another inexpensive "quick fix" or install a new unit (both cost options were very, very fair). I decided to go with the new unit installation...and this is the part of my review where a company transitions from awesome to exceptional.... At 4:00 PM, they drove all the way out to Riverside to pick up my new unit. They returned at around 8:00 PM and with limited lighting and while working in the heat, they installed my new unit. The crew worked nonstop, completing the job around 11:00 PM. The crew were so polite, knowledgeable, hard working, efficient, and above fair with their prices. I can see from all of the other 5 star reviews that these guys are completely legit! Highly, highly recommended!!!!!!! Saved by On Call Air twice!“
“Cavanaugh has been the shining light in an otherwise bad situation with Fidelity Home Warranty concerning getting a new AC Unit shipped and installed in our home. For their part, Cavanaugh was great and very sympathtic to our plight. They even ended up going down and picking up the unit themselves. Being that we live in the desert and were without AC in our bedrooms for eleven (11) weeks in the middle of the summer, we were not in the best of moods and vented many times to Cavanaugh during this long process, even though none it the issues were their fault.Special thanks to MaryAnn in the office and Guststovo the technician who installed to unit who were very patient and went the extra mile to keep us informed and did a great job on the install and follow up.Great company, very good people. As for Fedility, that is a totally different story.....“
“Tony again is a master at what he does for ac/furnance knowledge. It took 6 techs from separate companies 2 1/2 months to come up with a solution to no avail. Tony came in 20 minutes later my furnace is fixed and running. I will NEVER use anyone else but Tony!“
“We bought our house about a year and a half ago so we experienced a summer here before. This summer was a little different. We started noticing that the temperature in the house was struggling to stay down. Our frustration was when we would have people over and noticed how uncomfortably hot they were because the temperature was not budging. With that, the AC was constantly running struggling to stay down and the last straw was when we received an $1,100 electric bill. We called Paul and within 24 hours he had Julien coming to thoroughly check our house (checked the attic, duct system, insulation, our unit etc.). He took photos and talked to Paul and his team and came up with the best options. Paul personally came to our home and gave us three detailed options. I know nothing about the A/C world and he made sure to explain everything to me in detail with photos of our attic etc. Fast forward to our decision and the process… Paul himself came on site a few times with his amazing technicians. His crew was very knowledgeable, friendly, and hard working. Paul and comfort Air made what could have been a nightmare into a great experience. We are so happy with the decision. Already looking at the usage on our electric bill, we see that our average kWh usage has already decreased significantly (even keeping the temperature lower in the house!) I highly recommend this professional and knowledgeable company with anyone struggling with this desert heat!“
“A shout out to Speedy Air Conditioning. Our unit died during the August heatwave and Daniel, his son Daniel Junior and Felipe did a great job installing a new unit. The were fast, competent and fair.“
“What a great experience! It was a pleasure working with Miguel and the entire team. Received good advice, a great quote, and the multi-room mini-split system with hidden ductwork was installed beautifully. Whisper quiet, perfect temp control, - works great. Especially appreciated the friendly response to questions and the willingness to adjust the work schedule to meet my needs. When there was a small problem with line condensation they promptly took care of it at no cost. You cannot do any better than this level of quality, service and price!
Power went out on unit 3 yrs later. Of course it was Friday night, 115 degrees! The office returned my call within minutes, set an urgent appointment for the next morning and it was fixed in no time. Just an electrical plug that failed. Fast, considerate, carefully diagnosed and fixed. A life saver - they have my business for the rest of my lifetime.“
“Luis and his team replaced the HVAC system in our newly purchased home in Sun City Palm Desert, and did an excellent job at a very competitive price. The follow-up has been just as great as the initial proposal process and installation.“
“Have used Ray’s for a few years. Maintenance and replacement of A/C units. Always responsive and on time. All workers are polite and capable of whatever the job called for. Highly recommendServices: HVAC system repair“
“Been dealing with them for 12 years. Fantastic friendly service! Recommended them to my best friend who agrees they are great.“
“A++ Service. Eddie and his employees (Efren & more) are some of the most honest people that I've ever had work in my home. We have 2 homes in the Coachella Valley and will use no one but Vista for our A/C needs. Back on our 1st encounter, Eddie/Vista saved my mother $9,200.00. Esser quoted her $11,000.00 to "fix" her system & Vista did it for $1,800.00. Eddie's honesty is beyond reproach. We are forever grateful to Vista A/C.“
“PB Mechanical came out VERY quickly and on the hottest day of the year so far to fix our A/C and the technician was very professional and caring. He made our situation a priority and we were very grateful.“
“I highly recommend Jose for Job well done for rerouting drain line of our AC. Ty Jose I can turn on my ac now!“
“Friendly, knowledgeable, reasonable and trustworthy.
Can't say enough amazing things about this company and all of the employees that helped me. My A/C stopped working in the middle of a HOT summer day. The young lady, Jenna, that answered the phone was so wonderful and worked me in-between calls (luck on my side there was a technician not very far from my house). I've been in the desert a very long time and no matter what your issue is, I've never had a company do everything they can to help me when they have a fully booked schedule. Adrian arrived and was just as friendly and helpful as Jenna. He explained everything as he went along and assured me, it was a very easy fix. My family and fur babies are forever grateful.“
“Dan was fantastic. He is friendly, knowledgeable and speedy! He went out of his way to get a specialty part that I needed to get my AC functioning again right away!
He truly is the best of the best and his service is top notch! I’m grateful to have met an AC technician who is honest and responsive!“