“We really like Vic and his team. They are prompt and do good work. My 4-star rating is due to my 10yr parts and labor warranty. I had a coil leak the Freon, creating one visit to charge the unit and get me cool again ($400), this included a splash of vinegar down the drains and a brief external hosing units off as well. The second visit to install the coils ($300). I was thinking 10yr parts and labor warranty with a unit failure would be free. This was well worth the price if no warranty, but it clearly states on original receipt 10 years parts and labor. Make sure you talk to Vic personally and understand warranties and any potential charges, as we commonly find, some things aren’t exactly what they say they are. Seems like the manufacturers would have to stand behind these costs, not the customer. Guessing in normal economy Vic would have eaten some of this, but understand we want him around and if it costs a bit it’s okay.“
“Bob and his crew at Southwestern Heating and Air Conditioning Inc have been taking care of our heating and air conditioning needs for 20 years +/-. We have never had a negative experience. They have always been prompt, courteous, friendly, respectful, professional, and fair in their pricing. Never have we had a complaint about them. They take the time to educate you as they do their work and explain what needs to be done and why. There have been times when I feared the worse only to find out that a quick, simple (for them) and inexpensive repair was all that was needed as was the case last week. Integrity and honesty best define Bob and his crew.“
“I am impressed with the company and staff. My hvac unit experienced a problem after hours, and they came to repair it that night. Everyone, from office staff to service techs, were wonderful and truly cared about me as a customer. They do treat you like family.“
“The team at Coastal installed a new HVAC unit in our remodeled home and also replaced my mother's system in her home. They were fast and courteous and very attentive to details. Above and beyond!Service: Install AC“
“Brandon was great! Super fast (turns out it was a very simple issue) and he showed me how I can prevent it from happening again. ComfortAir was very responsive from booking the appointment quickly, and the communication up to Brandon arriving at my home. I will definitely use y’all again should the need arise.Service: HVAC system repair“
“We moved into our new house and quickly realized the AC and duct work was in way worse shape than we thought. Our house was humid and smelly and just not a fun place to be. Chris came out quickly, gave us a great quote, and replaced everything quickly. He was also wayyyyyy better priced than the first company we contacted. I can’t recommend Centex enough.“