829 N Lawrence St, Philadelphia Pennsylvania 19123
I first contacted Homeworks in March of 2024 for a move-out deep clean, and then signed up for recurring, bimonthly cleanings at my new house. I have had housekeeping services off and on for about 8 years with the same company (not Homeworks), and it just got to a point where I was having to check that standard tasks were being done. I’m super laid back in terms of cleaning, I just need help to maintain the basics (dust, floors, bathrooms) and make sure it doesn’t get out of control, so having to check if bathrooms were cleaned and/or dusting was done just became too much. All that being said, I was in the market for a new cleaning company, and called 4-5 places in Philly to compare services and prices, and Homeworks was a clear winner. The pricing is extremely reasonable, more than competitive in comparison to a lot of companies I spoke with and worked with in the past. I asked a lot of questions around provided services and add-on costs, as I was looking for long-term support, and was reassured I could call any time and add additional services when needed for a very fair price (e.g. folding laundry, dishes, etc.).
Since signing up with Homeworks, my cleaners have been Nicole and Alyssa, and I can’t express enough how happy I am with their service and positive attitudes. They have been so helpful in just taking charge and being proactive; as I mentioned, I’m pretty laid back and not specific on task approach (plus I'm usually bogged down with work to the point I don’t even realize what needs to be done), so having them take the initiative and just tackle the work is exactly what I need. Nicole and Alyssa are always on time; and scheduled on Mondays at 9:30am, no less! Just as one example, their attention to detail in the bathrooms is amazing - I have those square, white, porcelain sinks that can be hard to clean and thick grout between tile on the floor and in the showers in both bathrooms, and without fail, everything is spotless by the time they’re done.
The Manager, Doug, is also so personable and super easy to work with. He always returns a phone call promptly and is very thorough and thoughtful. Doug checks in every so often with an email or a phone call on how things are going and asks for feedback. There is a personal touch with customers culture that’s being fostered at Homeworks, which is a rarity nowadays, and that’s not lost on me!
I also LOVE the automated reminders, invoices, and receipts, not everyone does that. I can pay an invoice in less than 15 seconds and have a receipt emailed immediately.
If you’re in need of cleaning services in the Philly area, definitely give these guys a call, you won’t be sorry!