“I would absolutely recommend Guaranteed Comfort for your heating and cooling needs. My a/c stopped working during one of the hottest weeks!
Chris came out to diagnose the problem. He was very pleasant and provided me a couple of options. I decided to go with a new a/c unit, and he told me the service manager would be in touch with me. Stephan called me later that night and came out to have a look and assess the area outside (in a crazy rainstorm, no less) and discussed with me the process of a new install as they were going to have to relocate the unit and run new lines. They were able to do the job the very next day. They arrived when they said they would and the two young men, Matt and Dante, did a fabulous job on the installation, both outside and inside. They did the job while I was at work and when I arrived home everything was so neat and tidy, I wouldn't have known they'd been here except that my house was cool! Stephan followed up after the install to make sure I was satisfied and to answer any questions I may have had.
All of the individuals involved were so pleasant and polite. It was truly such a 'Comfort'able experience. I 'Guarantee' you will be pleased.“
“Absolutely amazing! Knowledgeable, respectful and mindful of our home. Thank you again, Brennen and Cam.“
“Ryan came to our house first to look at boiler. Everything was good. Ryan gave us very useful information.I requested for somebody to check our space pac. Shelby arrived for this appointment. Shelby is very professional and knowledgeable. She checked the space pac and repaired what needed to be fixed. We set up follow-up appointments for both the boiler and space pac. Shelby called the office to set this up. I would recommend this company.“
“This review is a little long but I feel the details are important. My interactions for this installation were all conducted over the phone while traveling and my wife handled service in the home. When our original contractor-grade AC unit was rapidly failing during a summer heat event, I was able to contact Harris via online form on a Sunday evening and receive an early call back first thing Monday. We scheduled service for a half hour later and the service tech Ben was able to quickly diagnose the issue. He was polite, professional and fast. Our AC was beyond financial sense for repair so after consultation with us, Ben arranged an estimate appointment right away with an estimator, Tim, who was quickly able to supply three quotes for different efficiency models with an opinion and recommendation. We selected a unit then Tim immediately scheduled an installation appointment for us first thing Tuesday morning. We were confident in Tim’s knowledge to get this accomplished quickly. All this was complete by 11:30 Monday morning as the old unit struggled to keep up. Tuesday morning Jordan and Mario arrived first thing and proceeded to perform the removal and replacement. Both men were polite, knowledgeable and very respectful of our home. Job was completed within two hours and no cleanup required anywhere by us! Communication and arrangements by the pleasant office staff, Chelsea and Ashley, was timely and accurate. There is no downside or criticism for this transaction and that is rare. Response, accuracy, quality of product and price were all excellent. This was my second large transaction with one in another residence seven years ago that was equally as good an experience. Consistency over time is a key measurable of a well run business. They deserve a chance to show you what they can deliver!“
“Awesome job and great customer service. I will definitely use them again in the future!“
“professional and knowledgeable with quick and reliable service! We have several rental properties and he's the only one we trust. He will diagnose the problem quickly and do the repair asap. VERY highly recommended!“
“Excellent customer service from the first phone call to the last install. I cannot recommend this local family business enough! Very flexible with me ( I had to change the install twice due to family stuff). Explained everything to me and kept to their word. Their quote blew all other quotes away. You cannot go wrong with Encore!“
“Very professional and responsive to my inquiry. Able to work around my work schedule. Mike was knowledgeable in fixing a tricky faucet. Highly recommend. Will follow up with future bathtub renovations.Service: Faucet installation“
“Had a new furnace installed as well as new ducts. Great experience with everyone in the company Mark/Cody and other workers were all professional and knowledgeable did a great job and cleaned up well. We were very happy with the price and value.Services: Installation“
“This Reliance employee named Ron was courteous, well-informed, and took his time explaining the options and solutions for my hot water tank concerns. I would recommend reliance to anyone in a similar circumstance.
Thanks again for your patience and expertise.“
“Best plumber in the city, arrived right away and fixed the problem when no one else could. 10 out of 10 experience!“
“Thank you for your help in fixing my furnace and being efficient! Very friendly, I do recommend“
“Technician (John B.) did a spectacular job cleaning and servicing the air conditioning unit for my apartment, very polite offered assistance as I am HDCP. Thank you, highly appreciated and recommend Absolute Comfort Control Services.“