Eyewear And Opticians in Rochester

“My visit began promptly at the time of my appointment. Each of the people with whomI interacted was polite and professional. My exam was comprehensive and I never felt rushed nor as if I was interrupting when asking a question to gain further understanding. Excellent experience and delighted to be a customer for over ten years.“

“I had a great experience and was treated with respect. Ashley took extra care to help me find a very specific style of frames and I ended up having multiple wonderful options. I have high index lenses so I’ve always had to settle for frames that could support my coke bottles. I’m actually excited to have options. The store was clean, organized and had tons and tons of options that insurance covers.My conversation with Ashley has opened the door to better care for my eyes. Thank you for caring!I highly recommend using sterling optical for all your eyeball needs!“

“Dr Archer is super helpful and explains everything thoroughly. Always a good experience at their office.“

“I had an excellent experience with Whelpley & Paul. My old glasses from another provider broke, and Whelpley & Paul was able to schedule my comprehensive eye exam very quickly, and I was able to select a terrific new pair of stylish frames with precision lenses. They also took care of my insurance process. They are very friendly. Highly recommended!!!“

“Excellent service, impeccable eye care and a doctor who makes time for me and my family and has for twenty years. They are always quick and very reasonable in price.“

“I was able to get an appointment within a few days. Staff was great - friendly and helpful. Glasses were ready in a few days. Would highly recommend.“

“One of the arms of my glasses came off and was fixed here in a matter of 30 minutes. In and out with a free case, thanks a bunch!“

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“From the time I walked in the door, I was taking care of right away. From checking my eyes through various test, and till my final consultation I was very satisfied with the results and the people taking care of me.“

“We were visiting Rochester and my son lost one of screws for the nose pieces. Repairs kits did work out so we called Shaw and they fixed my son’s glasses in a few minutes and even adjusted them! If I lived in the area I would go to Shaw. Great people there. Thanks.“

“Made an appointment for my boyfriends eye pain and everyone was very very nice. They were all so kind from when we first came in up until we left. the receptionist even gave us the wrong time for our appointment over the phone and they got us right in ! We seen Dr.Jaime Kenny 10/10 would recommend !“

“Great people and very thorough exam! I recently went for another exam and again it was very thorough. I had ordered new glasses and the woman said they would call when they were ready and I could just stop by to pick them up. Well I stopped by and the only person who could give me my glasses was out to lunch! They asked if I could wait 30 mins or so. I had no time to wait she said your best bet is to come after 2:00 so again I stopped by after 2:30 and she was out to lunch and again she said could you wait 25 minutes! I told the receptionist that this was very inconventient and left. I called that Thurdsay and left a voice mail to make an appt for Friday at 12:00 to pick up my glasses, no one returned my call. I called Monday and the receptionist said just stop in the women should be here, she might not go to lunch until 12:30 it just depends on when the manager goes to lunch! I said I really do not care about any of that, I said can I stop in between 12:00 and 12:15 today yes or no! She said yes I went and was there maybe 5 min The new womaen was very nice and efficent she fitted me with my glasses and I left.Do not drop in, make an appt to get fitted for your glasses! They really need to change this policy.“

“Excellent. Allison helped me out, (Optician), graciously. Beautiful pair of glasses that my insurance covers. There's Manny options here. Walk-one accepted too. Just sign in and they'll wait on you in order it was received. Paul in the back it's free. On Hope Ave you have to pay for parking... nice bathroom for all genders. Hungry? There's plenty of take out next to and across the street, while you wait.. my husband had an appointment for the Opthalmologist, that's customary.. ??️“

“I had a great experience with Whelpley & Paul. My old glasses from another provider broke and Whelpley & Paul was able to quickly provide me with a comprehensive eye exam and wonderful new glasses. They are very friendly and handled my insurance claim. Highly recommended!“

“I’ve always been treated with the upmost respect, and they got to the root of my problems with my eyes. if you have old glasses, it’s better to use those for new glasses. It’ll save you a lot of money from buying a frame. It does take a couple of weeks to get your frames back so unless you can see without it I’ll either have to buy a new frame or bring old frames.“

“I had my second visit in 6 months with Dr Ferrar. She is friendly, thorough and professional, with a calming manner. Highlyrecommend.“