“So I arrived for 11:15 appointment, showed up and then was promptly assisted with one half of exam. I then was placed to wait for doctor almost 20 min.. with no explanation.. from the reviews here.. I see this is common. Be aware that this will not the fastest visit but the staff does seem to be getting better. The doctor is very helpful and nice“
“Dr. Karen Jones of F. Y. Eye Care Associates worked me into her busy schedule the morning after I described to her that I had experienced an acute late night episode of a large floater which had temporarily obscured the vision in my left eye’s inferior nasal quadrant.
As a retired optometrist, I have had the privilege of providing and participating in eyecare to patients for more than three (3) decades. After passing the torch to the next generation, I now have become the patient. Trust in one's healthcare provider has to be earned by that individual’s display of genuine concern and professionalism.
Dr. Jones provided my complete and comprehensive medical eye exam to reassure me that I had experienced a common ocular anomaly referred to as a vitreous detachment. Fortunately, it was not the more serious ocular medical emergency of a retinal detachment which could have resulted in a permanent vision loss. She assured me that all the tests performed, i.e. Optical Coherence Tomography (OCT), Automated Visual Field, OptoMap retinal scan, Intraocular Pressures, Dilated Fundus check, etc., indicated that all was well and I only need to be monitored periodically.
Thank you Dr. Jones for the care that you provided for my eyes.“
“Minimal wait time. Friendly staff. Very kind, cheerful and knowledgeable doctor. We are always pleased with our visits here.“
“I felt care for by the staff the best first visit ever and I once worked in a medical office where our customers are the patients“
“This is Rich Stonehouse, not Nancy. I had a retina drop on 12/22, nothing helped after surgery. My vision was double. I finally found out about Monocle Eye care. Went 8/24. Got new glasses which helped but not perfect. Got new glasses which I picked up 10/15/24. What can I say.. My vision is BACK. This eye care service is the best and Dr. Flaherty is the best, as is her staff. I am so happy to be able see like I did prior to 12.22. Thanks a million times...“
“University Eye Associates is definitely top tier, took my daughter for an routine eye exam and the doctor explained everything that was going on with her perfectly. I would definitely recommend this place for your eye needs, I'm actually thinking about switching my eye doctor to this one.“
“I recently visited the Vision Loft for the first time and had an exceptional experience. I was greeted and checked in by friendly staff, and called in to begin my pre-exam tests within 5 minutes. There are a few doctors available and I saw Dr. Ahua for my eye examinations. She was thorough and thoughtful in her communication about my vision status and rx options. Lastly, one of the staff who was very friendly and patient helped me with choosing eyeglass frames.All in all, I’m glass I choose to come here as opposed to a well known competitor because quality service is still hands down the best business practice.“
“Dr.Lafone and his staff are great! Very knowledgeable, professional and friendly. Would highly recommend Carolina Eye Care.“
“From scheduling my appointment through placing the order for my eyeglasses, the service was stellar. The doctor was professional and answered all my questions. Kris, at the front desk is very knowledgeable and assisted me with choosing the right frames and lenses per my prescription. The team is engaging, knowledgeable and helpful. They provide exceptional customer service. I purchased two pairs of eyeglasses (BOGO) with anti-glare, blue-light, and transition; my script calls for digital progressives. With a low additional charge towards my free pair for all the enhancements, I paid just a little bit more than I have in the past for just one pair of glasses. Highly recommend and will return.“
“The best frames, sunglasses, and service in the Charlotte area! Skip all the other places and go here first to save yourself time. The service goes above and beyond to help and always professional and honest. Ive shopped everywhere and although this is close to my home, I have not found better.“
“My toddler son accidently poked me in the eye and it was one of the most painful things I had experienced. I looked up a local place that could make emergency eye appointments and found Northpoint! I have never needed to go to an eye Dr or eye center before so I wasn't sure what to expect. I was blown away by how helpful, accommodating, and caring the whole office was. Initially they weren't able to get me in that day, but shortly after that call I got a call back saying they would be able to squeeze me in! I was so grateful for the help. I got the treatment and medicine I needed and just 24 hours later my abrasion already feels better! Thank you so much to the whole staff!“
“I was very thankful to get a same day appointment with Dr Mason Williams today. I had suddenly developed floaters and light flashes in my left eye, and Dr. Williams was very knowledgeable on this topic. His expertise along with a positive diagnosis was very reassuring!
In addition, it’s a beautiful environment with friendly staff.“
“Brandy was the first person I met about a year ago , she was so friendly , patient and helpful, I got an exam and glasses and contacts, then I met Rochelle , the manager and Brandon. They were both very nice and helps you figure out the best options. Most recently I brought my husband and daughter. They all got an exam and glasses too . They have a vast selection of glasses.“
“Great and positive attitude, service and very friendly awesome staff, Debbie took extra good care of me very professional and patient will definitely be coming back when I need more eye glasses“
“My Husband and I had our Eye exams with Dr. H. She is so sweet and personable and took the time to address all of my concerns. Her staff was super efficient and friendly and we had the best experience all the way around. I highly recommend this office for all of your eye care needs. They will not disappoint.“