Eyewear And Opticians in Louisville

“Was met as I walked into the store with a smile, looked at frames that I had picked out online and was fitted quickly. Wasn’t led to buy things I didn’t need. Loved the Service, super fun!“

“We Love Gaddie Eye Center Oxmoore! They have been taking care of our family’s eyes for years. They do excellent work. They are kind, professional and knowledgeable. We love them!“

“Louisville is sometimes a place difficult to find excellent medical care. Dr McNulty has brought together a wonderful and caring stall to serve the community. His heart and leadership has created a great place. All of his staff reflect his desire to be the best profession they can be. Patience and compassion mixed with medical knowledge provides a pleasant experience. I highly recommend that you make the choice to allow this place to take care of your vision needs.“

“Had a wonderful experience. The dr is very nice and informative. I was able to use my medicaid insurance as well“

“Very quick appointment, new technology, friendly staff! I would recommend to anyone needing an exam and or glasses. I did both contacts and glasses while at my appointment.“

“I would like to first start off by saying that Dr. Hurt and Jamal in Optical are AMAZING! I felt really taken care of and both answered any question I had. Even talking with the scheduler on the phone was a pleasant experience! She was super nice and made sure my insurance was up to date.BUT, this was my first time at KY Eye Care and sadly this experience was sullied by the unnamed tech who took my prescription, got my info, and dilated me. She didn’t bother to introduce herself or else I would name drop, but she has blonde hair, glasses, and the WORST attitude I have ever come across. I have never been treated like less than a human being. She was rude and not personable at all. Maybe she was having a bad day (she was cussing when the computer was acting up), but still…like customer service is part of the gig, girl. I find this to be a big deal because she spends just as much time with the patient as the OD, and she did not represent KEC in a positive light. Thanks!“

“Dr. Weinberg is awesome! I’ve been seeing him for over 12 years. He is really nice and thorough.“

“Excellent service, the Doctor and all the staff are very friendly and professional. I definitely recommend it to my friends and family.“

“Tonya and Samantha are ? angels. They went above and beyond to help me. I am writing this review in SVS parking lot because I needed to let everyone know that this is the place to go. They provide exemplary service.“

“A bug became lodged in my eye on Monday night while biking - they were able to get me in to see Dr. Martorana on Tuesday morning (for urgent care). He was able to remove it quickly and painlessly & was very helpful with answering my questions. He even sent a new prescription over to the pharmacy when the first one was ringing up way more expensive than it should have. Really wonderful experience at Falls City & I will likely return for my next regular eye exam!“

“Dr. Andrew Kerns is a great optometrist. I never feel rushed during my appointments and he genuinely wants what is best for the patient. I drive across town to see him for my annual eye exam.When you are experiencing eye pain, it feels like an emergency and you want an optometrist who you trust. I was experiencing issues in my right eye and after exhausting my primary care doctor I got an appointment the next working day. Dr. Kerns solved my issues and I was feeling better that same day.“

“I liked some glasses that I saw in the Walmart Vision Center while shopping one day. While I wasn't able to have my prescription filled at this location, I was still able to purchase a complete set of glasses here with my prescription from another company.I have never received the type of service from an eye wear company as I did at this particular location. The store associate greeted me upon entering the store and even helped me while I looked for glasses that I liked. She would hand me a different pair that were similar to ones she saw that I liked. That is something I have never experienced before this visit. I have always been left to find glasses on my own. The store associate explained everything in detail from the beginning of the process, till the end, while also answering any questions I had. She was friendly, knowledgeable, helpful, polite and very easy to work with. This location will be the one I go to for glasses, from now on!“

“The Doctor was super nice, and the staff was knowledgeable about my vision issues and how to resolve them in my eyewear selection“

“I had a problem at another location, so I was in the area and stopped in the Dixie Highway location, I was waited on by a super person who turned out to be the manager Christina. Instead of saying what they couldn't do she said what she could do. A great way to treat a customer, staff went above expectations and got my glasses in 2 weeks, I would recommend them to anyone looking for glasses or contacts. They have my future business for sure.“

“I took my 4-year-old to have his eyes checked with Dr Adams this morning. My 4-year-old was having an end did not want to cooperate with most of the exam. Both the technician, and Dr Adams were so patient and kind with our family! Dr Adams is obviously a pro with kids, and was able to turn our visit around immediately! I will recommend this location and doctor to any and all of my friends, and plan to bring my family here forever!“

“I love this office. I was recommended by my best friend, who has been going here for over 20 years. I started taking my son here. I've been switched from where I was going because the service is so great.“

“Came here to fix my glasses, the lense was falling off from the frame. The nice lady I met fixed it for me immediately. Can’t appreciate her enough, Thank you again ms Mckenzie.“

“The office is so clean..the staff so welcoming and Dr Hurt was very professional. I used to go to Dr Hyman and Kentucky Eye has taken over. It is a good feeling to know I am in good hands“

“The doctors and staff are so friendly and helpful . Made my kid feel comfortable and included in their care .“

“The service was excellent. The exam was very accurate and simple. They were very courteous and had me in and out very quickly.“

“I had a very positive experience. I sent my frames in to have lenses fitted to my frames. They notified me that they wouldn’t be able to guarantee the fit of the lens and they could possibly fall out. I apologized for wasting their time and ask for them to please send my frames back.

I was pleasantly surprised when I received my frames back with the lenses in them and they are still processing a full refund.

The quality and customer service policies are refreshing. Thank you!

The website and ease of navigating it was very professional. However, I was surprised that the professionalism of their emails did not match up. Even the phone communication lacked professionalism.

Overall I would definitely return as a customer.“