Damage Restoration in Evans

“As an employee of a restoration company in New Jersey, I was entrusted with handling my mother's water claim. I am truly grateful for the exceptional support and understanding shown by the entire Augusta team. Angela, Alex, Chandler, and Ryan have all been not just professional, but also empathetic, understanding the unique needs of my elderly mother and keeping me informed despite my living out of state.Alex helped us get the funds that were needed from my mom's insurance company and was relentless in getting every last penny required to restore my mom's house. Chandler did the initial inspection and found the source of the leak when the other estimators or field adjustors couldn't figure it out. He also discovered the mold and documented it so well that when the second field adjustor said he didn't see any of the mold, I sent the photo report to support our argument, and the mold mitigation funds were approved. Finally, Ryan, the project manager, went out of his way to pick up my mother from the hotel, along with all of her belongings and brought her back home instead of us coordinating with the family to pick her up. Ryan also made sure to call or text me to let me know everything was happening, which helped me explain to my mom where she felt satisfied.The entire situation with the leak, the prolonged battle with the insurance company to approve the claim, and the eventual restoration work was undeniably stressful for all of us. However, once Southeastern Restoration took charge, it transformed into a remarkably smooth and reassuring process, providing us with much-needed peace of mind.“

“We called six months ago to see about getting our carpets cleaned and not only did he answer late at night (we thought it would be a voicemail) but the interaction we had with Burt was so pleasant. Since we had only been in our apartment a few months we decided to wait and he gave us some helpful tips to take care of pet messes in the meantime. Well that left a lasting impression on us that when it came time to get them cleaned last week, we called them up! Burt came out last Thursday and did a fantastic job with our dingy carpets. He was so personable, kind, and knowledgeable about what work needed to be done and explained what he was doing. He even gave me some fantastic tips for hiking local areas and where to mine for gems when he saw we collected crystals that we can’t wait to try out. He was in and out in no time and we are thoroughly impressed with the work he did. If you are like me and need to read a million reviews before deciding on something, look no further! We will definitely be calling him again in the future :)“

“Update: I had Crawlspace Medic go ahead and encapsulate my crawlspace, after having a dehumidifier installed by my HVAC company, and I was not disappointed. They took their time and did it right. Shout out to the team lead, Greg, who was extremely personal and methodical, staying late to make sure nothing was missed and everything was clean. In this day and age, that feels like a rare occurrence.

Kevin and his team at Crawlspace Medic are phenomenal. 1). Extremely responsive and timely from start to finish. I did very little waiting and things happened quickly. Great communication throughout. 2). The workmanship was excellent. They did a great job laying, taping, and staking the new vapor barrier. And they did another great job building my new access doors to my crawlspace to replace my old dry rotted ones. 3). Everyone was extremely pleasant and respectful. They also did not get annoyed with me checking in on them while they worked and asking questions. That's important to me. I like to know what's going on with my house and the work being done on it, but I also like to learn. 4). They were reasonable on price and there were no pressure tactics. They laid the options on the table and then just let me ask questions to make a decision for myself.
So all of that to say: If you are looking to have some work done in regards to your crawlspace, you can't go wrong with Crawlspace Medic of Augusta. They'll get you taken care of.“