“Great service from Ruslan! Thank you so much. Efficient. Friendly. Reliable. Communicative.“
“I’ve had them out twice now, once for a fridge and once for a range. Both times they were fast, professional, and their techs were honest about what they were diagnosing. The next appliance issue I have I’ll be calling them first!“
“The repairman came and checked out our washing machine that was acting up. He was friendly and thorough. We ended up deciding not to repair it due to the cost, but I was pleased that the options he laid out were clear with the costs and timelines. We had used Bear Valley Appliance before, and we will use them again.“
“Will did an excellent job. He was super fast with his repair and was nice guy. Great experience!“
“Great service from this company. The technician, I think his name was Alex, came on time and was very professional. Was very informative and told me how to maintain the fridge, so I wouldn't have these intermittent issues with cooling.I appreciate his help and will call them again in the future if I need any appliance repair.“
“Ron just came by and fixed our washer machine problem extremely quickly - highly recommended!“
“Dmitriy came to our establishment very quickly after I called, and did a fantastic job diagnosing, and repairing the issues we were experiencing. I would definitely recommend this company for anyone looking for efficient and professional service.“
“Kenny came to our business today. He was incredibly professional and very knowledgeable about our new piece of equipment. We will use this company in the future for our needs!“
“Yuriy knows what he is doing and got to my house quickly! He diagnosed the problem and had my system working in under an hour.Service: A/C system maintenance“
“The technician arrived swiftly, quickly fixed my dryer, and he was really helpful and professional. I highly recommend this company service!“
“Fantastic service and a fun environment! Obviously dropping a bunch of money on appliances isn’t the most fun when your current appliances go down but Carlos and Elke made a stressful situation an upbeat one! I feel we got a great deal by bundling the dishwasher in and delivery on both were within a week (even with a giant snow storm).Will be back, and thank you!“
“Wonderful, prompt, honest, skilled. "Bruno" could have installed a power panel costing hundreds of dollars but his diagnostics evaluation showed that all I needed was a change in a setting. Wow.“
“Extraordinarily knowledgeable staff. Sam new the questions to ask and what to look for when repairing my vintage typewriter. I highly recommend this store“
“samsung front load dryer became excruciating loud. a quick repair that cost way less than a new unit… and quiet as a mouse.“
“We understand that not everything goes as we would like, sometimes there’s a bump in the road, but the important part is how we handle it. Some companies let their ego get in the way and handle things the way they want to, but successful businesses know that they have to do what it takes to make things right, no matter how seemingly insignificant that problem may seem to them, it was a big enough problem that the customer was unhappy.This is one of those cases. I had a problem and Brand Source reached out to resolve the problem, and they did whatever it took to fix the issue. THATS what I base my judgement on, not the mistakes made, but the handling of the mistake afterwards. I had written a review previously and was so impressed with the speed of the resolution and the willingness to actually listen to what I had to say that i can say without a doubt, this is a company that I hope to do more business with in the future.Without failure, success simply cannot translate, but it’s not truly failure if you learn from it, it’s just another lesson. Thank you Brand Source, it’s hard to find people who value the meaning of giving their word these days!“
“Mario was quick, got our dishwasher diagnosed, part ordered, and fixed within a couple days. Professional, good to his word and easy to work with.“