“The staff was super friendly, caring, and answered my questions without me feeling like I was being rushed out. They took their time with me. No wait time.“
“Fast easy and the people here love their job. I didn't have insurance and the visit cost was $100 and then I got a strep throat test and got 2 medications from there and my total cost came out to $130. Which is something I would gladly pay over thousands of dollars to go to the emergency room.“
“Went in today for a finger that I cut during a cooking class and to explore a possible uti infection The staff were great, check in efficient and everything finished in about 20 minutes.
Jon D. and Robyn were sooo goood. I have never felt this positive about visiting urgent care. In case I need urgent care - this is the only place I'd want to go.
Update, visited second time few weeks ago, and experience was smooth and professional.“
“Oh! Wow in the past I have gotten Botox and skincare done. This Clinic is very professional and trustworthy. Everyone is friendly and environment is very clean. Yes I will be coming back and I do recommend this clinic !!!“
“Love Dr. Yu!! She took the time to answer all of my questions, and I felt very heard. I know I am in good hands.“
“Dr patel was very kind and made my son a comfortable as possible .
Brought it in my son 1 hour before closing on a Sunday. We were in and out in 20 minutes. The rest of the staff was super friendly and did not make the visit feel rushed“
“Every year I get seasonal asthma attacks usually during the spring or fall. I walk in to urgent care in Buena Park when my symptoms become severe. My time wait is minimal, Staff attends with courtesy, doctors wait is minimal, listen, and understand what is needed. Treatment is done and I'm ready to face another day. The doctor is knowledgeable in knowing what is needed to relieve my symptoms. Diagnosis is accurate in what is needed for medications. What I appreciate is there follow up call the next day asking how I'm doing, and is there anything else needed. I do recommend urgent care in Buena Park when Urgent Care is needed. Sincerely Teresa Garcia“
“I love this place! It's so cozy inside and the staff is compassionate and friendly. I was seen soon after coming in and Dr. Nair set me up with a treatment. I feel better already“
“This 5 star review is regarding the experience I had with Stephanie, a Patient Navigator in the Memorialcare Fountain Valley (Corporate?) Office. I had gone to urgent care and needed important follow-up, and I had the pleasure of having Stephanie answer my phone call and acting as the liason between the PA, MA, and myself. She stood out as different to me because she truly listened to my concerns, was patient and effective. She is one of the employees here that actually cares about the patients (a lot of people do, a lot of people don't) and is an asset to your company. I really appreciated her help and just wanted to give credit where it is due. Thank you Stephanie!“
“My wife and I went to Willow Urgent Care for a couple of years when we had Anthem Blue Cross, at least up until the end of 2011 when my employer dropped my insurance in favor of Kaiser. At the time, we were members of the Memorial Healthcare IPA the group that ran WUC, so that made it convenient because we live nearby. When I had back problems I went to Willow Urgent Care's affiliate, Willow Wellness Center. Located just north, down Temple and within walking distance, it has also closed down for good (WWC had some great physical therapists--very motivational). We went to Willow Urgent Care for flu shots, an injury to the head, my wife's injury from a fall, and basal cell carcinoma (skin cancer) surgery (it's true, and the doctor dug it all out--ow). In the back of the building they had a sort of separate facility for surgeries and whatnot--very convenient. We mostly had no problems at WUC, except my wife had some because the physician-type person failed to understand that her more severe injury was in her leg, not her arm (long story mercifully short). The waiting room was rendered more bearable because of the DVD player that played G-rated movies and documentaries. Oh well, goodbye Willow Urgent Care. I hope a new tenant arrives pronto (wouldn't it suck if it turned out to be United HealthCare, the parent of the company that bought out Memorial Healthcare IPA?). We're screwed no matter what anyway.“
“Recently went to go get a mole removed the procedure was simple and fast . Will be coming back !“
“I had a great experience with the team of receptionist, medical assistants, and Physicians Assistant. They achieved a professional combination of efficient but thorough and caring. They placed my prescription order with the pharmacy before I walked out the door, and, then, I could pick up the meds right after to start the healing process.“
“everyone was very helpful and polite with my process and getting me checked out and it wasn't busy“
“Staff are super helpful and friendly! Wait time was so short! I left feeling confident in the help that we received!“
“I saw Dr. Tran because I had a very irritating rash after surgery from two weeks ago. I was pretty anxious but her energy, friendliness, and obvious expertise relieved me greatly. We arrived around 9 a.m. on Saturday and were home by 10 a.m. Such a great experience. Everyone was very nice. Checking in was easy. My son and daughter-in-law had been there before for various things, and spoke highly of them. I recommend them wholeheartedly.“
“One of the best urgent cares I've been to. Great Doctors and front desk Helpers, that go above and beyond the call of duty. Highly recommend.“
“I have received unsurpassed care at this urgent care and PCP office. Doctors here truly care about their patients and go above and beyond to ensure they feel taken care of. I temporarily switched to UCI Health System thinking a teaching hospital would be better equipped to deal with some complicated health challenges, but UCI they left me with zero faith in the healthcare system. The doctors at this MemorialCare location are much more knowledgable in comparison and helped me big time before I was set to leave the country. Many thanks to Dr. Andrade, Nurse Monica G, Stephanie Pech, Dr. Thompson, and especially Dr. Nguyen for making navigating the health care process so much easier than anywhere I've ever been. I was previously having some scheduling issues with MemorialCare, but they have a new app that is extremely helpful to allow you to book with providers any time. MemorialCare has done a fantastic job adapting to the needs of patients who work and making healthcare more accessible. I'm so grateful for the support of MemorialCare!“
“Despite them being extremely busy, Evelin was able to answer all my questions. She did not rush me with any of her answers and was extremely patient. Was worried about coming to this location but would certainly come back if I ever need to.“
“Very good service. Price is good. Inside sitting while waiting, comfortable with AC. Highly recommend.“
“Went here for an ear infection and they were all very nice. Provider helped me and they all made sure I was comfortable. Don't know why there's so many bad reviews. Went to way worse for what the reviews say.“
“They were amazing! The Dr saw me right away and advised of my issue within 10 mins. I would go back to them with any medical issue!!“
“Sandy was a great medical assistant. She was patient with my drug screening. I wasn't able to go on the spot she had good patient service.“
“Office experience was good even though we had to wait almost two hours just to get seen but overall wry helpfull“
“Peter Wu is amazing doc. thanks for fixing me after I cut off my thumb. It was nasty and painful. The doctor quickly assessed my wound.“
“Love this place the dr are so kind and the wait is never long this has got to be the best experience at the doctors a person could have“