“I've had to visited this urgent care several times in the past 5-6 years, for various ailments, and have always had a very positive experience with the staff. Everyone is friendly and welcoming, almost all if not all, remember to introduce themselves, greet you by name, and are kind and considerate. When I left yesterday, as I passed the open office where the nurses and other staff sit, they all stopped to say goodbye. Who does that now a days? And, I love that there is a pharmacy on site, so I don't have to go far to pick up my prescription or if there is ever a problem with it (there hasn't been), it's easy for them to communicate with the MD/NP.“
“Oh! Wow in the past I have gotten Botox and skincare done. This Clinic is very professional and trustworthy. Everyone is friendly and environment is very clean. Yes I will be coming back and I do recommend this clinic !!!“
“This was my second time at this location, the wait was not all that bad, gave me time to clean my Consol, staff was very friendly and explained throughly about test, got my results on 2 days...I’m good so far?“
“I knew about the clinic from shopping at Northgate but I never thought about if it accepted my insurance or not, I was unable to get into the regular urgent care clinic that I usually go so I figured I would give it a try.
Thank god I was able to be seen the same day (My ear has been killing me) Now I’m on the road to recovery! (I’ll definitely be back) Not too soon though I hope LOL :)“
“Every year I get seasonal asthma attacks usually during the spring or fall. I walk in to urgent care in Buena Park when my symptoms become severe. My time wait is minimal, Staff attends with courtesy, doctors wait is minimal, listen, and understand what is needed. Treatment is done and I'm ready to face another day. The doctor is knowledgeable in knowing what is needed to relieve my symptoms. Diagnosis is accurate in what is needed for medications. What I appreciate is there follow up call the next day asking how I'm doing, and is there anything else needed. I do recommend urgent care in Buena Park when Urgent Care is needed. Sincerely Teresa Garcia“
“Great service .. We were in and out pretty fast .. staff very friendly.. will definitely come back if needed“
“This is my go - to urgent care. Decent wait times. I've never had to wait more than an hour. Staff is very friendly. The last time I went , I took my daughter in for respiratory symptoms. The nurse or MA who attended us was friendly and so funny. She made my daughter's experience good. The providers are attentive and listen. I'd definitely recommend this urgent care.“
“Recently went to go get a mole removed the procedure was simple and fast . Will be coming back !“
“My wife and I went to Willow Urgent Care for a couple of years when we had Anthem Blue Cross, at least up until the end of 2011 when my employer dropped my insurance in favor of Kaiser. At the time, we were members of the Memorial Healthcare IPA the group that ran WUC, so that made it convenient because we live nearby. When I had back problems I went to Willow Urgent Care's affiliate, Willow Wellness Center. Located just north, down Temple and within walking distance, it has also closed down for good (WWC had some great physical therapists--very motivational). We went to Willow Urgent Care for flu shots, an injury to the head, my wife's injury from a fall, and basal cell carcinoma (skin cancer) surgery (it's true, and the doctor dug it all out--ow). In the back of the building they had a sort of separate facility for surgeries and whatnot--very convenient. We mostly had no problems at WUC, except my wife had some because the physician-type person failed to understand that her more severe injury was in her leg, not her arm (long story mercifully short). The waiting room was rendered more bearable because of the DVD player that played G-rated movies and documentaries. Oh well, goodbye Willow Urgent Care. I hope a new tenant arrives pronto (wouldn't it suck if it turned out to be United HealthCare, the parent of the company that bought out Memorial Healthcare IPA?). We're screwed no matter what anyway.“
“Wonderful staff ..!!! Very helpful, patient and kind. Nice and Clean office. Bed side manner is excellent“
“This place is so close to the house I decided to give it a try. Didn't even wait an hour so came at a good time (after 5pm on a Tues). The receptionist was polite and told me what to do. It's really nice inside so don't let the outside fool you. The MA/nurse who took me back was very nice and listened to what i said and had a sense of humor too! I was seen by the doctor VERY quickly who was super cool. She eased all my concerns and answered my questions and gave me advice. Unfortunately i didnt catch her name. She made time for me instead of brushing me off. And the next day when I needed my visit notes faxed to my PCP the person did it immediately while I was on the phone! I would definitely come here again. Minimal parking because its on a busy street but clean bathrooms!“
“everyone was very helpful and polite with my process and getting me checked out and it wasn't busy“
“not your typical money hungry healthcare provider. Dr Lakha is pleasant and to the point.“
“I saw Dr. Tran because I had a very irritating rash after surgery from two weeks ago. I was pretty anxious but her energy, friendliness, and obvious expertise relieved me greatly. We arrived around 9 a.m. on Saturday and were home by 10 a.m. Such a great experience. Everyone was very nice. Checking in was easy. My son and daughter-in-law had been there before for various things, and spoke highly of them. I recommend them wholeheartedly.“
“Never Had a problem!!!! Showed up for my appointment.. 10 min later I’m with the Doctor and for blood test they have in-site location no need to go elsewhere“
“I have been to this urgent care multiple times and have had wonderful experiences each time. I highly recommend coming here! The front office, back office, and providers are all kind and knowledgeable. If you want quality care, come here!“
“Wonderful staff and the clinic looks great, the attention is just incredible and everyone is very caring to the patients. The female doctor is amazing and goes out of her way for the care of her patients. Highly recommend this clinic.“
“Clean. Rapid. Professional. I had have bad experience before in other clinics. Today I visited here, and they provided clear instruction for how to get into the line. Nurses and my provider gave me diagnosis right after. Come here to my. Compare to my previous experience in other clinics, and I would recommend getting here if you need help.“
“This afternoon I brought my daughter in as a walk in and first thing I liked was how polite and friendly the receptionist Destiny was as if we were regular patients. We got called to the back again back office medical assistant Stephanie kind friendly professional made us feel comfortable took vitals and told us Dr would be in shortly, as she did. I like how Dr Lara was genuinely concerned about my daughter's visit and our needs such a sweet woman. Later that afternoon I was at my son's pedestrian since he isn't a patient at mayflower come to find out no Dr in office until next day I called Destiny to check my son's insurance I got a call back from her to bring him in the do take his insurance what a relief I couldn't miss another day of work. So I got to see staff again was there almost until closing still friendly staff I know how hectic it is working in medical field especially during pandemic &flu season but this ladies are Amazing even though end of shift is coming still giving to each patient thank you for tending to my children. If ever needed I'd be back and also recommend.keep up great job“
“Best urgent care experience. The wait was only about ten minutes, the ladies on the desk were very attentive. They even popped on a movie for the kids. The DR was also very informative and felt like she listened. I would definitely recommend coming here. I'm the type to just skip urgent care and just suck up the pain because of how scared I am of places like this. This place made me feel at ease.“
“Just had surgery for skin cancer. Great staff clean office and Dr Ha is a great doctor and he is professional thanks Dr Ha and staff ?“
“I enjoy this urgent care due to the fact that it's always a quick visit. The wait time is very decent, I have never waited more then 15 minutes to be seen and out by no more than an hour. Very professional staff work here“
“Dr Bustamant is the best Dr ever it took me 20 years to find a Dr that can help me and if it wasnt for him i woulnt be walking i was helpless he the nicest Dr. ever. I recommend him to all those who have arthritis their no other Dr. Like him he one of a kind that helps people love my Dr may God keep you helping others like me“
“My experience at the Concentra Santa Fe Springs facility was very effective and efficient.“