“I love how nice and kind the staff is and not a long wait till you see a doctor always clean“
“Just went to this urgent care for my first visit after calling my primary doctor and nobody could see me for another 2 weeks! Sheesh. Anyway, I made an appointment at home at 7:30am and was able to secure the first appointment they had today at 9:00AM. The intake and processing was quick as long as you fill out your intake forms at home before arriving. It was a breeze going in and getting seen by someone. Everyone was very kind and helpful. Hoa Doan who saw me was fantastic as well. Overall a great experience and I will be coming back for all my medical needs here!“
“I recently had an appointment at prime walk in clinic with Dr kaur, and I couldn't be more satisfied with the care I received. From the moment I walked in, the staff was friendly and welcoming. The office was clean and well-organized, which put me at ease right away. They took me in within 5 minutes. No wait times. Dr kaur was thorough with examination and took the time to listen to all of my concerns. They explained my condition and treatment options clearly, making sure I understood everything before proceeding. Her professionalism and genuine concern for my well-being were evident throughout the visit. They do primary care and urgent care. You can walk in the same day. They do vaccines, IV hydration and blood draw in office. You don't have to go to lab. Dr kaur can also see pediatric patients. I highly recommend Dr kaur to anyone looking for a compassionate and knowledgeable healthcare provider. Thank you for providing such excellent care Dr Kaur!“
“Dr Tu is a ENT specialist, I had been to countless medical offices for about 4-5 years and no one could pin point my cough. I finally saw Dr. Tu through a referral from a relative and he immediately ordered an allergy panel and found the source to my cough. I have been seeing him for about 4 years now and have my allergies under control and manageable. I see him 3-4x a year for maintenance treatment when the seasons change. I would recommend him for allergies, sinus issues and common cold / viruses. His office operates differently than some and I work in Los Angeles so his hours work great for me because I can stop in between 6-7 or one Saturdays. There are also mechanisms in place to hold your place in line if it is busy and you can pop in and out if you need to.“
“Get experience going here. The PA Nguyen is excellent and really listens to concerns.“
“I’ve been coming here for some time now and the staff has been so supportive and helpful. I have horrible migraines and Kristine has helped me in managing them . Salina is very helpful and has always helped get me in right away. Definitely recommend this place .“
“This place is so close to the house I decided to give it a try. Didn't even wait an hour so came at a good time (after 5pm on a Tues). The receptionist was polite and told me what to do. It's really nice inside so don't let the outside fool you. The MA/nurse who took me back was very nice and listened to what i said and had a sense of humor too! I was seen by the doctor VERY quickly who was super cool. She eased all my concerns and answered my questions and gave me advice. Unfortunately i didnt catch her name. She made time for me instead of brushing me off. And the next day when I needed my visit notes faxed to my PCP the person did it immediately while I was on the phone! I would definitely come here again. Minimal parking because its on a busy street but clean bathrooms!“
“Never Had a problem!!!! Showed up for my appointment.. 10 min later I’m with the Doctor and for blood test they have in-site location no need to go elsewhere“
“No wait. Came for ankle sprain and on site xray. Great service and experienced ER pediatrician. Gave ankle boot and crutches. Will return if needed.“
“This afternoon I brought my daughter in as a walk in and first thing I liked was how polite and friendly the receptionist Destiny was as if we were regular patients. We got called to the back again back office medical assistant Stephanie kind friendly professional made us feel comfortable took vitals and told us Dr would be in shortly, as she did. I like how Dr Lara was genuinely concerned about my daughter's visit and our needs such a sweet woman. Later that afternoon I was at my son's pedestrian since he isn't a patient at mayflower come to find out no Dr in office until next day I called Destiny to check my son's insurance I got a call back from her to bring him in the do take his insurance what a relief I couldn't miss another day of work. So I got to see staff again was there almost until closing still friendly staff I know how hectic it is working in medical field especially during pandemic &flu season but this ladies are Amazing even though end of shift is coming still giving to each patient thank you for tending to my children. If ever needed I'd be back and also recommend.keep up great job“
“Clean. Rapid. Professional. I had have bad experience before in other clinics. Today I visited here, and they provided clear instruction for how to get into the line. Nurses and my provider gave me diagnosis right after. Come here to my. Compare to my previous experience in other clinics, and I would recommend getting here if you need help.“
“Best urgent care experience. The wait was only about ten minutes, the ladies on the desk were very attentive. They even popped on a movie for the kids. The DR was also very informative and felt like she listened. I would definitely recommend coming here. I'm the type to just skip urgent care and just suck up the pain because of how scared I am of places like this. This place made me feel at ease.“
“Had to wait a little bit but I understand that there are other patients ahead of me. Service was good, all my questions were answered and the staff/doctor took good care of me. Much happier here then my previous doctor.“
“Dr. William Lenaburg is a lifesaver. I have been coming here for roughly three years, even prior to this location becoming an Exer. I am relieved he is still here, because the quality of care he provides is excellent. He is empathetic, a great listener, and has a wide array of knowledge concerning diagnosis/ treatments. The man is clearly a veteran in the industry with great experience. The staff here are friendly, fast, and Mobile check in never takes long. I would never go to another urgent care, This is the best place in Pasadena, And I have always been in and out quickly with the help I need. Thankyou Doctor!! Hopefully I won't be back soon but I know I will be in good hands if I am!“
“Just had surgery for skin cancer. Great staff clean office and Dr Ha is a great doctor and he is professional thanks Dr Ha and staff ?“
“My girlfriend had an unfortunate run in with misfortune that resulted in having to have her fingernail removed. Angel the PA and Angela the medical assistant were incredibly professional and compassionate in providing care to my girlfriend as to help ease her 10/10 anxiety related to receiving any kind of medical care. Their patience in affording her time to compose herself and allowing her to direct her own care when she was ready in session really highlighted their amazing client centered care.“
“Dr Bustamant is the best Dr ever it took me 20 years to find a Dr that can help me and if it wasnt for him i woulnt be walking i was helpless he the nicest Dr. ever. I recommend him to all those who have arthritis their no other Dr. Like him he one of a kind that helps people love my Dr may God keep you helping others like me“
“The ladies at the front are very friendly and professional. The Doctor I saw was very informative and took her time to explain my lab results.“
“Went here for the first time for a drug test 7:30 AM. Claudia at the front desk was very clear, concise, and accommodating. I followed her instructions for filling out information on the phone and got in after about 5 minutes. Ana helped me after that and was quick and clear. Both ladies were straightforward and professional, no complaints here.“
“They helped me out so good here! Was attended fast and care was awesome:) there was a lot of people in today but i still received fast care!“
“everything good only burger care opens earlier than 9 am just a heads up for anyone trying to get here sooner“
“I have come here a few times and I will say the staff and Drs have always been kind and very professional. Because they are sometimes busy, the wait may be long. Today I waited about an hour and a half before being moved to a room. Other than that, if one is patient, to me, I would definitely recommend this place.“
“I went recently for there first time to this location and was nervous about seeing a new Dr. From the Reception to Dr. Long it ended up being a good experience and I was quite relieved. Dr. Long listened to my issues and gave helpful instruction on what was needed including a prescription. I would recommend this location and Dr. Long and won't hesitate to go back for myself or family when needed.“
“William, the tech was pleasant, professional and thorough with providing me clear instructions about collect a specimen. Maria, was very nice and professional when I needed assistance.“