Optum-Montebello

May 2024

I have come here a few times and I will say the staff and Drs have always been kind and very professional. Because they are sometimes busy, the wait may be long. Today I waited about an hour and a half before being moved to a room. Other than that, if one is patient, to me, I would definitely recommend this place.

Mar 2024

Feeling so grateful after this health-care visit. To Dr. Maribeth Ching and all the wonderful staff at optum in Montebello, your kindness and helpfulness is greatly appreciated. All patients are greeted with a positive attitude and in a respectful manner. I was seen quickly for my appointment. From my experience, I witnessed great customer service which provides good healthcare visit outcomes.

Feb 2024

Optum Montebello's pediatric office is the best! Dr. Rosado and the nursing staff there is incredible. Mayra really puts my mama medical questions and nerves at ease. Ana was so sweet and gave my child stickers after the appointment. The waiting room even has a kids table and a kids channel on the TV while we waited although the weight was not very long at all. As soon as my child sat down, and we were already called in. They recently did some renovating and switching of spaces. Now the speciality offices are to the left of the front desk, while pediatrics side is to the right. Since I've been coming to this office for the past three years, I've often felt a like the front desk here is not very warm and friendly, especially coming in with a child. It's a stark difference going from the front desk to the pediatric side, which is much more inviting. I felt like asking questions to the front desk staff is a nuisance and burden. I don't look forward to interacting much with that front desk but worth it for being seen at their pediatrics. Glad they take care of schedule my child's appointments and I don't have to return back to their side upon leaving.