“My 20 y.o. a/c ran out of life 1 week before company arriving for July 4th week and during our heat spell.
My unit was doctored up on the spot with freon which lasted until the unit got replaced July 3. My visiting family arrived later that day to a diligence cool home. The two guys who replaced my AC unit arrived on schedule and promptly got to work. Jeremy and Sean were respectful, professional and super nice! They did an excellent job installing my new unit.
Amy in the office is also friendly and communicative, promptly returns calls if she misses and works with diligence to accommodate Hvac issues ! . It’s clear they all value customer service and take pride in good work. It shows…and boy does that matter!!! Excellent company!“
“I was thoroughly impressed with Jim and the rest of the crew’s exceptional quality of work and attention to detail. Their service was outstanding and they run a clean operation. I highly recommend Shackleford for any HVAC needs.“
“We have an older house with no duct work so part of the air conditioning system is in the attic. The access to the attic is very small. Bethke's spent almost two days in the attic installing that part. Dan, Greg, and Joe did a fantastic job and at all times were super friendly and professional. The unit works wonderfully. I would also like to thank Brian who did the estimate. Due to some unforseen circumstances, they had to put in a more expensive unit but still honored the original quote. I would recommend Bethke to any one needing service or replacement for their HVAC system. I wish all businesses were more like them!“
“I had Kurt come out on these very brutally cold days with only hours advance notice. He came within hours of my distress call, took the time to correctly diagnose the problem and made sure everything was running properly before leaving. He is very conscientious, thorough, polite and professional. He will get my business from now on. A very grateful customer.“