“super sharp amazing customer service the techs are all specialist never seen such fast results like magic“
“Ace Bedbug Exterminating was by far and away the easiest bed bug exterminator to deal with and most reasonable price I got when my bed bug issue cropped up about a year ago.
It was a Sunday night when I felt something crawling on my leg while sitting on my couch, and I grabbed at my leg. When I opened my hand it revealed something that looked like a bed bug, and indeed it was.
While our infestation was minimal (we saw 2 bedbugs in 2 weeks of visually monitoring and a canine inspection confirmed it was only in 2 rooms), the estimates I was getting to resolve the issue in my 3 bedroom home were astronomical. A competitor quoted me $6,000+ for a heat treatment which carried no guarantee on it. And the reality of it is, all you need are a few eggs to survive the heat, and you have to start the removal process all over again. Additionally, they suggested a separate treatment with vikane gas, which as it turns out, can be harmful to people if used to treat older furniture. I think that would have been an extra $2K between the gas a truck rental or so. And then we also would have had to remove personal items from the bedrooms, etc. The competitor was happy to refer me to a mover to get the items out of the room. I think that estimate was another $1600 or so.
When I called Luis at Ace, he was able to give me a ballpark estimate over the phone and confirmed it with a free-estimate in-person. It was less than half the price of the $6K estimate from the competitor... But the Ace service included a guarantee. Another one of Ace's competitors wanted to charge me something like $150 for an in-person estimate. Horrible.
Ace uses the Aprehend bed bug treatment, which is basically an amazing science-based bio-weapon that is only harmful to the bugs. The bed bugs crawl through the invisible film left by the treatment, but it doesn't kill them instantly. Instead it clings to them, they bring it back to the nest, and it's there at the treatment spreads through the colony and begins breaking down the bed bugs' from the outside in.
Ace's competitor that quoted me $6K+ for the heat treatment also lost points because they bad-mouthed the Aprehend treatment when I asked them about it. They said it was oily, messy and would leave a residue and mess. Maybe that happens with amateur exterminators, but that was not my experience. After Luis left, I inspected everywhere he was supposed to spray and there was no visible trace of the Aprehend.
Suffice it to say it has been a year, and we have not seen a beg bug since.
In addition to treating my home, Luis treated my car with another product called CrossFire (the Aprehend would not have survived in the heat of the car).
Additionally at the time, my father was living with me and he was a chair-bound dementia patient, which would have made treating the house a major challenge if not for Luis' kindness. Luis came and treated the house on the first day, and we isolated my Dad in his room for about 3 hours. Then, the next day, Luis came back and treated my Dad's room at no extra charge. What can you say about someone like that, other than to know there are good people in the world who will go above and beyond in difficult circumstances.
The problem with bed bugs are the exterminators. Most of them are bottom feeders who are looking to sell and upsell you on expensive treatments that carry no promise of success. That's not the case, thanks to Ace's guarantee.
Dealing with bed bugs has been the one of the worst experiences of my life. But it's not the bugs. They're actually easy to get rid of and more of an inconvenience, as they are harmless and unlike, say mosquitoes, which actually carry and spread disease. But Luis was not only a great exterminator, but very kind in going above and beyond given my Dad's situation. Thanks Luis!“
“Gil was great. He came over super quickly and helped us out with a tricky wasp problem. Would definitely work with him again.“
“Office staff was very friendly and efficient also Ken V ....was very professional and courteous, he did a great job of making sure we had peace of mind as to our rodent and wasp problems. I recommend them highly ?“
“My apartment was serviced today by OnGuard Pest Control. Francois Hodge was the tech that came to my apartment. He was very polite, courteous, and knowledgeable. He checked my apartment and roof. Francois had patience with me and listened to my concerns.“
“Virgilio of VJ Pest Management Epitomized what Excellent Service should look like.
We recently noticed German roaches in our kitchen (disgusting), I purchased the baits etc. but a friend told me not to waste time and call a professional before it gets worse.
I googled exterminators in my neighborhood to support local business.
VJ Pest Management had great ratings and the reviews were days or weeks old not years old.
Also, he answered his call, not like some businesses that you leave a message and hear back a day or days later.
Day of my appointment Virgilio came on time, and he was extremely polite and respectful of our home.
You know he’s a good man because my chihuahua didn’t bark at him, not once. Ha ha ha.
Anyway, he pulled away my stove treated all the nooks and crannies, he was extremely thorough. He took his time and used different products.
At the end of my appointment he gave me a few pointers on what not to do going forward.
His fee was also very reasonable.
I would 100% hire him back in the future. I actually took some of his cards to give to my neighbors (landlords) because he is a professional. Thank You!“
“Great service!!! I called them and they had someone come and exterminate immediately!!! Have no had any issues since. They are great and really cater to the client. Thank you so much we really appreciate it!!!!“
“Got unwanted houseguests that chew through your stuff and poop in your pantry? (No, I'm not talking about your alcoholic college pal who can't seem to get his act together -- I'm talking about MICE, or even something a bit larger and toothier.) If you do, call Tommy at TD Pest Control. Seriously, he can help. Tommy's forgotten more about what makes rodents tick than you will ever know --- or care to, for that matter. He has a whole arsenal of weapons, depending on what you need, and he charges a fair price for his good work --- be it a one-time engagement or an ongoing maintenance schedule. Better yet, Tommy and his colleague Meriam are just good people and they WANT to help. For what it's worth, it sorta pains me to write this, because it means admitting that we've had a few of those unwanted houseguests. But with Tommy's help, our pantry's looking fairly pristine now. And we are very grateful for that!“
“I have been having problems getting an exterminator to come & investigate our bee problem. I called ACME & had an appointment the next day.David, the exterminator, arrived on time & went above & beyond to help.He was professional, friendly & knowledgeable.Our problem has been solved.If I’m ever in need of an exterminator again I will not hesitate to call ACME.Service: Hornet & wasp extermination“
“I called them because I had a scare about termites. Henry picked up even though it is late and asked me to send pictures. After sending the pictures, he confirmed that they weren’t and gave me advice about what choices we have. He’s honest, and I appreciate his assistance. I would recommend using them and will go to him if I have other problems.“
“We just finished our second (and hopefully final) visit from EZ Pest. Obviously it's very stressful when you have unwanted pests; however, the EZ Pest crew has been helpful, assuring, and professional throughout. I initially called another company with a canine to do our inspection but I didnt have a great feeling about them and decided to reach out to EZ Pest based on their reviews for the extermination. I wasn't familiar with the low prep extermination method and I am honestly so grateful! It has saved us hours by not having to launder and bag all our belongings. I will update this review later once we are bed bug free for a few weeks but I wouldn't hesitate to recommend EZ Pest based on our experience so far.“
“Excellent service! Very knowledgeable and thorough. Highly recommend for all exterminating needs“
“Cockroaches in our living room were a major concern, but the pest control service's comprehensive cockroach control service resolved the issue. Our home is now roach-free.“
“Top Class is first class service. Excellent and immediate resolve to any issue. I would most definitely recommend their services for maintaining a pest free home. ?????“
“Joan M. was very professional, provided a detailed explanation of the services completed and where exactly the mosquitos were found. Will continue to do business! Thanks.“
“It’s the first time I have had to reach out for this type of service and I didn’t know what too expect. It was amazing how they are there to help you understand what’s happening and what needs to be done. They came fast and did what they needed to do. They will be back to do a follow up which gives me peace. I will recommend their service to anyone. Thank you Speedy!!!“
“This place is amazing. I've dealt with many people in the company from the owner to workers in the field. Top Notch A1 service. Some company's talk the talk MMPC walks the walk!!“
“Very professional, and extremely knowledgeable from beginning to end. Michael came in, identified the problem and executed an effective plan to solve it. We are very satisfied and grateful, and plan to continue using him and the company for our extermination needs.“
“Amazing service , they came in did a great job ,left everything pest free, Would definitely recommend.“
“They came fast and were efficient and professional. They were also a little expensive.“
“Positive pest management has been communicative and knowledgeable. Glad I found them!“
“Personal, old-school service, not some faceless company. The owner himself takes calls and makes site visits regularly, and sends follow ups. Recommend for your pest control needs.“
“They were upfront and transparent with their pricing.
Exterminator was professional and friendly. Arrived on time, explained all procedures and addressed all concerns. Pest issue resolved with no complications.
Will hire again for any future needs.“
“These are the guys you need to see if you have any bug/vermin issues or concerns. They've surveyed our apartment a few times for various bug and mice issues and they've been very honest with assessments and didn't try to sell any treatment if it wasn't needed. I highly recommend them. I'm glad to have them in our neighborhood.“
“I had a concern about bedbugs. I called and explained my situation. Jeff was extremely helpful and asked me why I thought I had bedbugs, which no other company had asked that simple question. He said based on my description, it wasn’t clear if I had bedbugs and to wait until Thursday if I had any other bites to decide and that it could’ve just been a random bug. Waiting until Thursday and nothing else occurred. I appreciate his practical advice, rather than urging me to do a $300+ inspection that might not have been necessary — which is what all the other companies were doing.
Hopefully I never need to use his services but for anyone currently looking I would definitely recommend!“
“Michael and his team did a great job removing bats from my attic. They excluded the critters, sealed up any place they might get in and even put up two bat boxes on my property. Highly professional, on timre, great value, thorough, and an all around nice guy. I recommend Pest by MD highly.“
“My brother recommended me to use this company for pest control. I've called Affordable NYC Exterminators, and spoke to mister Hernandez from the company. He spoke to me about the ways how we can get rid of my problems through a non toxic or a toxic treatment, which I find that to be very professional, other companies I used don't even ask that, and he ask if anyone in my house have any asthma or any other medical issues, and he ask about kids or pets being in the house. Now that to me shows a company that cares about your well being as well, others companies I've used just come in and treat without asking anything like that from me. This company took care of my problems, and I would recommend this company to anybody with pest control problems. Definitely 5 star service!“