Heating & Air Conditioning / HVAC near Catonsville

“Arrived to replace 2 thermostats. Installation completed without any issues. Helped set up both smart thermostats to my Wi-Fi network. A pleasure to speak with during all interactions. Thanks again-Services: HVAC system repair“

“My A/C stopped working a few days ago, I sent a request in and Scott replied very quickly. He came to look at my A/C on the day and time that I requested and had the issue fixed within and hour and also took the time to explain what the issue was and provide recommendations for the future.“

“Buric was phenomenal as always. They respond quickly to phone calls and give accurate times for visits. My service man was great! He explained my problem in "nonHVAC" terms and even too pictures to describe what my problem was. This is my 2nd or 3rd different service person and the quality of service and professionalism has not gone down. Highly recommend!“

“Service was great. Oswaldo was very professional. We had just installed a second story laundry unit so the vent was a little bit tricky to access. So we are pleased that he was able to clear a blockage in the dryer duct.“

“Very communicative and specific. Helped us locate the problem quickly and was very responsive when following up. Highly recommend!“

“Extremely pleased with the initial contact and through the entire AC installation. Crew was efficient, knowledgeable, and pleasant to deal with.“

“This was my 2nd or 3rd time calling these guys out. They’re always friendly and professional. I got lucky this time and they had a two man crew out to my house within 2 hours and solved the issue within about 15 minutes. I’m a very happy, repeat customer!“

“What an incredible experience from start to finish. Service calls and doctor appointments - share a common thread - no one wants either but they are necessary for a functioning home or your personal health. Beltway HVAC is the company you want to call when your HVAC goes pear shaped. They provide a 4 hour service window - which I’m usually very Leary about, lots of bad experiences with 4 hour window businesses - but Beltway kept the communication lines open - I was alerted a couple days prior, the day of the service and when my technician was en route.

Our technician, Moe was great - he was thorough - friendly - professional - knowledgeable, personable - and explained the issues and walked us through the problems and the solutions at a level we could understand. I was comfortable with the cost - it’s a great value when you have a company that cares about your equipment and maintaining it for a lifetime. I was upfront with my cost ceiling and just asked that he let me know when we were getting close - there was transparency through the whole process. Fortunately we didn’t even come close. Overall I’m very happy with Beltway HVAC and would recommend them 100 times over. I’m actually looking forward to the next time I need a service“

“Honest. Efficient. Quick at diagnosing and fixing my AC. Thank you to B&B and specifically to Dave and Jason. Much appreciated!“

“Service man was very polite. He explained everything he did while he was here. I like that the same service person comes each time.“

“ESA is top notch from start to finish
The only company I would use in the future“

“Update 9/13: We received a call from a manager at Clarksville Heating, who took our concerns in the original review very seriously. The following week a new technician visited and actually troubleshooted the problem. Without going into too much detail, the issue we are having can be very time consuming and challenging to get to the bottom.of, so even after he was done we aren't 100% sure it is fixed. However, we are pleased that he tried to address the underlying problem (instead of just applying a band aid like last time) and he identified and fixed some issues that were very likely at the root of the problem. So far, our heat pump is still working, but he also said we could call him back should we have further issues with it, so that he could troibleshoot more. We appreciate the timely follow up service and that Clarksville heard our concerns.

In short, we do not recommend Clarksville Heating due to the poor service a technician provided by (1) arriving 1.5 hours outside the service window, and (2) failing to take the time to diagnose the root cause of an issue with our heat pump, which periodically failed.

We called Clarksville Heating to help us address a recurring problem related to our heat pump. The heat pump stopped working three times within the span of a few months and kept blowing a fuse in the air handler. We were hoping that Clarksville Heating would be able to identify the root cause of the issue and diagnose the reason for the heat pump’s failure.

The Clarksville Heating technician arrived 1.5 hours after the arrival window and Clarksville Heating did not contact us first to provide an ETA. After patiently waiting, we had to call them to receive an updated ETA.

After the technician arrived, we explained the history of the heat pump's failure and that we were looking for a root cause of the heat pump failure. After doing his work, the technician said that he could not find a short. He charged $400 for the appointment, which included replacing the blown fuse. The fuse then blew again four hours later.

He did not take the time to diagnose the underlying cause of the blown fuse, which is the entire purpose of the call, and something that any HVAC professional should do.

We do not recommend Clarksville Heating unless or until they can provide a technician who will take the time to adequately identify the root cause of the issue.

We will update the review if/when they resolve our problem.“

“Brian is super helpful and knowledgeable! He was not at all pushy and gave factual information about my refrigerator and the options as far as repair or replace. Very refreshing instead of the high pressure sales approach!“

“Absolute best home health products made period!!!! Wayne knows his stuff, best of all, he is honest, reliable and just a great human being you can trust!!“

“We had trouble with our ice machine at the restaurant and Chill-Craft came right out and fixed us up! Slight confusion on pricing, but all got worked out and the ice machine is once again working!“

“Called them to look at our 35 year old Maytag washer that was leaking. They came out when they said they would and quickly determined that the washer was beyond repairs. Asked them about a comparable new washer, they laughed and said none. They did recommend Speed Queen as the best available today, that's what we bought.“

“Really appreciate the professionalism and honesty that we had a minor issue of cleaning that we could handle ourselves.“

“Excellent friendly staff! Very professional and efficient. Also clean up everything! Great job guys!“

“Husky did in a week what another company couldn’t do in 3months. I am not young and had to do without air conditioning all summer! With talking to Stacy and Patrick the work was done quite quickly. They are the most competent and reliable people. What they said they would do they did it.They worked together beautifully, no grumbling and a few laughs.I would go Husky for any other work I had to have done.“

“Service was friendly and honest from my first call for help, to the repair of are fridge was complete“

“We have been customers of No-Frost since 1990.
Of course our "AC" stop working on one of the hottest weeks in July. I contacted Eileen @ No-Frost she had someone out immediately and diagnosed the coil as the broken part. She ordered the part and when it arrived and unboxed it was noticed that the coil had been damaged from the factory. Needless to say we were going nuts, especially with a new born in the house.
Eileen & Chad made numerous calls for us and were able to get us a new unit at a reduce cost.
We could not go another day in this heat and wait for parts again. They understood our concers and went out of their way to get us up & running the same day. We were kept updated every step of the process. They are just fantastic to work with. It was like Christmas when that air came on.
Thank you Eileen, Chad, Clint, Will and the entire friendly staff at No-Frost.
The Orndorff's“

“Highly recommend. They were incredibly helpful, professional, and friendly when fixing my fridge and freezer. I can’t recommend them more. Shoutout to Eddie and Jake for an excellent experience!“

“Fast, friendly service!

We emailed Quartners on a Sunday after our air conditioning suddenly stopped working. They were quick to respond and had a crew here by 9:30 the following day. Diagnosed, fixed and out the door with in 30 minutes! Very thankful!!!“

“I have used First Aid Appliance twice. Last year my Front Load washing machine stopped working I called and they came out the next day. Explained the issue in layman's terms, repaired and charged a very reasonable price. This year my front load dryer started making a noise I called First Aide Appliance and they arrived the next day. Fixed the noise and charged an excellent rate. Very professional and kind. I will definitely use this company for all my appliance servicing ... and Rafael is amazing very kind and was informative on the issues with my washer and dryer.“

“Great professional interaction and informative dialogue about fire and CO sensors. However I thought that the service was expensive.
Follow up visit for nuisance alarm. George replaced one unit. Great interaction and service under warranty.“

“Stephen Breaton, Owner Operator at PureCraft, is absolutely fantastic!!! Not only is he very knowledgeable and responsive, he gives you multiple scenarios to achieve what you're looking for instead of just one quick answer. You have a lot of companies that are looking for the fast buck and taking the easiest path for their own benefit. Unlike Stephen, who really does take the time to learn about your scope of work and come up with the best solution possible.I personally have used him for my home residence, in which he installed an entire new Carrier HVAC system and smart Wi-Fi stat, as well as for my RE projects. In addition to installing entire brand new systems on my projects, he has ran full ductwork for a completely gutted property that was being rehabbed. He's very meticulous and calculates what your project needs with a Manual J report- in terms of the right system, how much area to heat/cool, where should the lines run for the vents etc. PureCraft comes up with all the necessary drawings and permits to get it done right. NO SHORTCUTS.I would think that I have a pretty decent sample size of experience with them, having been fortunate to work with PureCraft on various projects. So trust me when I say, there's not too many small businesses out there operating like PureCraft!Services: HVAC system maintenance“

“Luke Thompson did a fantastic job cleaning our air conditioning unit. He was nice to deal with and we will definitely request him in all our future needs.“