“David has been helping me with all my contact needs for 20 years. He even ships them to me since I’ve moved out of Lowell. Great and dependable service. I could never go anywhere else! Thank you David for all you do!“
“I've been coming here twice a year for 30 years. Outstanding doctors and Chris (receptionist) is the best ever.“
“The assistant manager was at the front desk and did not greet us at all or even acknowledge the fact that we were there. Whereas Dave the manager is always very personable and greets anyone who walks through that door. Customer service training is highly essential here in this office. It would be nice to receive engagement by nurturing our existence. This will increase customer satisfaction, retention, and loyalty rate. Overall, the rest of the staff was amazing! Thank you.“
“What a hidden gem! Denise was so kind, informative and considerate. So glad I found this spot - we will be back for any future optical needs!“