“Five stars! Giorgio stands by his glasses, even when the issue is subjective! I ordered progressive readers to wear over my contacts, but my eyes did not adjust to wearing them all day, the goal of getting the glasses in the first place. I went back and spoke to Giorgio who took his time to understand the issue and had the lenses re-made as bifocals, at no charge to me. Thank you, Giorgio, for your professionalism and top-notch customer service!“
“Was not made aware that if they broke my original frames while putting in the new lenses, that I'd have to pay for new frames. Well the technician broke my frames and I had to pay for new frames, which I was trying to avoid. The blunder ended up costing me, I didn't feel like I should pay for new frames. That's poor business practice.“
“Gateway Vision provides exceptional service and excellent care. Dr. Hunter and her staff are outstanding.“
“David has been helping me with all my contact needs for 20 years. He even ships them to me since I’ve moved out of Lowell. Great and dependable service. I could never go anywhere else! Thank you David for all you do!“
“Best optometrist I've had in all the years I've needed glasses! Very thorough exam and told me things about my eyes no one ever mentioned before. When it came to choosing frames, he pulled out exactly what I needed which made the choice easy! I wanted glasses for my computer use and he found the distance I needed. I followed his advice and my glasses are perfect. Highly recommend!“
“Knowledgeable, professional, and personable.Dr. Le has been my optometrist for several years and has consistently, patiently explained all procedures, results, and suggestions, as well as my frequent questions about general care (ex: eye wipes, eye masks, blue lights). Dr. Le cares about and treats you as a whole person.Highly recommend.“
“Came here for an eye exam + new glasses. The staff were exceptionally friendly and inviting. (Denise especially!) very kind experience.“
“Dr. Chia is a gem. Wonderful optometrist who is knowledgeable, engaging and friendly. If all of my doctors had a fraction of the bedside manner of Dr. Chia, I'd be in seventh heaven!“
“Dr. O’Donnell really takes the time to listen to his patients and their concerns. Very happy I came here, and will continue to do so. Thank you Dr. O’Donnell!“
“I've never felt at such ease taking my kiddo to an eye appointment. We've gone to two other places in the past, and the experience was meh. First thing when we walked in the door, we were met with the friendliest of faces and warm greetings right away. The doctor was fantastic and explained everything in detail. I really liked the small atmosphere, compared to the larger practices which lack empathy, and warmth. When dealing with social anxiety, bigger places can be nerve-wracking. Here they made you feel welcome and heard. Definitely recommend it to anyone in the area.“
“They were so nice to me, and helped me with my request no problem and didn't take very long at all! I wanted them to just get some clear un-magnified lenses to fit into my frames and I love how they turned out, thank you so much for taking the time to service me. I've been to other places and they just flat out refused to do it for me. Thanks again (:“
“Unbelievable! Precision Vision is the absolute best. We moved to Vero Beach from San Diego last year and are just blown away by all the retail stores, especially Precision. The service is top notch. The wide selection of frames is incredible. The helpfulness and thoroughness of the staff and doctor is the very best. Can't say enough good things about Precision Vision!“
“Would like to thank Dr Mark McGee. I been going to a lot of different eye doctors in the last 10 years and I’ve always complained about the clarity in my left eye. No doctor actually took the time to really look into it and try to fix it. He was determined to correct it and didn’t rush me out like most places. I appreciate him and even the ladies in the front desk taking such great care of me.“
“I've been coming here twice a year for 30 years. Outstanding doctors and Chris (receptionist) is the best ever.“
“The assistant manager was at the front desk and did not greet us at all or even acknowledge the fact that we were there. Whereas Dave the manager is always very personable and greets anyone who walks through that door. Customer service training is highly essential here in this office. It would be nice to receive engagement by nurturing our existence. This will increase customer satisfaction, retention, and loyalty rate. Overall, the rest of the staff was amazing! Thank you.“
“We had such a great experience with the doctors and optical staff we had to write reviews here and Yelp. Great service and fast turnaround for our whole family.“
“What a pleasant experience I had! The clinic cared for my mom and dad, and I will schedule my next appointment! Thank you, Dr. Capino for the excellent care!“
“Very friendly team!! They made my experience of getting new glasses a very easy, pleasurable visit. I felt very comfortable and at ease the whole visit. They found the best deal for me, and, even saved me money !! Thank you for all of your help, and, for making my visit a positive one.“