“Great customer service! Staff were so kind, patient, and thorough. They took their time to make sure my son was comfortable with his new glasses. Would definitely recommend them!“
“Dr. Afshar is fantastic! My entire family has used him for years. He’s very patient, caring and has all the latest technology. I highly recommend him. They also help you find the perfect eyewear and know the ins and outs of insurance to make sure you get the best deal. They care and don’t rush you out.“
“My husband and I visited Warby Parker this week for the first time.The staff was extremely helpful with all our questions. I wouldn't hesitate to return to this store when needing glasses in the future.“
“David has been helping me with all my contact needs for 20 years. He even ships them to me since I’ve moved out of Lowell. Great and dependable service. I could never go anywhere else! Thank you David for all you do!“
“Dr Deering is great. He is very knowledgeable, personable and takes the time to answer all of your questions. The staff is pleasant and knowledgeable as well. I highly recommend.“
“What a hidden gem! Denise was so kind, informative and considerate. So glad I found this spot - we will be back for any future optical needs!“
“Jessica was absolutely amazing!! This is my second time going back to this store because of her care. She is honest and so attentive to her customer. Will go again and again.“
“Ron is a delight to work with, not to mention extremely knowledgable and kind. I have been wearing contacts exclusively for 20+ years and have very poor vision overall. Ron patiently worked with me to find frames and lenses that worked for me. I would have never gotten this level of service and support at a chain store.“
“You will not find a better business for your eye exam/glasses needs. The epitome of a Good Small American Business. Great service. The Dr and his staff go above and beyond to make sure you make the best selections possible, all within budget. Have never left with anything but a pristine fit. You will not be let down.“
“I started going here almost a decade ago on a recommendation from a friend. Since that time, I have had a chance to get to know the owner well. He takes great pride in his work and wants you to be completely satisfied with your purchase. He never pushes you into something you don't need or that might not suit you. Lastly, he stands by his work. Are you having a problem with your glasses? Swing by and he'll fix them. Are they slipping off you face after months of wear? He'll adjust them for free.“
“Helpful staff who are knowledgeable and skilled. I appreciate the quiet atmosphere and how no one pushes me to get anything I’m not ready to purchase. I’ve had glasses since I was six months old and I’ve been coming whenever I need new glasses. I’m now 25 years old and they are just as great quality now as back then.“
“Kudos to Stan for making things right with my eyeglasses. Really appreciate his and Marcy’s resolution to my concerns. I am thoroughly pleased with my new driving glasses!“
“Dr. Chia is a gem. Wonderful optometrist who is knowledgeable, engaging and friendly. If all of my doctors had a fraction of the bedside manner of Dr. Chia, I'd be in seventh heaven!“
“Five stars! Giorgio stands by his glasses, even when the issue is subjective! I ordered progressive readers to wear over my contacts, but my eyes did not adjust to wearing them all day, the goal of getting the glasses in the first place. I went back and spoke to Giorgio who took his time to understand the issue and had the lenses re-made as bifocals, at no charge to me. Thank you, Giorgio, for your professionalism and top-notch customer service!“
“Would like to thank Dr Mark McGee. I been going to a lot of different eye doctors in the last 10 years and I’ve always complained about the clarity in my left eye. No doctor actually took the time to really look into it and try to fix it. He was determined to correct it and didn’t rush me out like most places. I appreciate him and even the ladies in the front desk taking such great care of me.“
“I loathe going to the eye doctor. It fills me with dread. I am totally fine with the dentist, but the eye doctor makes me so sad. My experience was blissful. No ridiculous eye puffs. The doctor was beyond nice. The Woburn receptionist was beyond sweet. I would totally recommend this place.“
“I've been coming here twice a year for 30 years. Outstanding doctors and Chris (receptionist) is the best ever.“
“The assistant manager was at the front desk and did not greet us at all or even acknowledge the fact that we were there. Whereas Dave the manager is always very personable and greets anyone who walks through that door. Customer service training is highly essential here in this office. It would be nice to receive engagement by nurturing our existence. This will increase customer satisfaction, retention, and loyalty rate. Overall, the rest of the staff was amazing! Thank you.“
“Been going there since my buckle surgery 5 years ago to see their specialists and get regular contacts and glasses. Great place, I couldn't imagine going anywhere else.“
“What a pleasant experience I had! The clinic cared for my mom and dad, and I will schedule my next appointment! Thank you, Dr. Capino for the excellent care!“
“Dr. Anthony Phamduy is very professional and caring. The entire staff is very helpful and kind. Thank you so much!“
“Dr. Feifke, at MyEyeDr in Burlington, has been taking care of my vision for more than 15 years. I first found him when my teen needed glasses for the first time, and continued to return yearly for my annual exam. It’s easy to see that he loves his profession because he shows me my eye images and explains everything about them, with enthusiasm! He happily answers all of my questions and always engages in pleasant conversation.
The staff members have been consistently kind and helpful. The people who help with choosing frames are so patient! I must note that Nate went above and beyond to help me with the frame selections this year and was happy to answer all of my questions about the frames, the prescriptions and the charges. I actually look forward to my appointment every year. They’re the best!!“
“I came here a long time ago and it was fast n the place is really clean n smells so good. I would recommend this place for anyone they are very nice people. This is why I am going back to them. They take good care of you“
“This group knows the meaning of "Patient Care". The surgical coordinator, Maria Gonzalez, was incredible. Accessible, responsive, and organized. I felt as though the whole experience was smooth and great. Dr. Sam Allen was professional and very calming and responsive. My results for lens replacement for a cataract was immediately better than expected. Well done. The Andover surgical center was organized and professional. I highly recommend this group.“
“Dr. Le has been my optometrist for at least 7 years now. She is very caring and extremely competent and meticulous. Her office is always clean and she has good equipment. She is exceptional.“