“My water heater suddenly stops producing hot water. After a few troubleshooting, I realized that the thermocouple went bad and needed to be replaced. Coast Appliance Parts is my local go-to shop for any appliance replacement specially those hard-to-find parts. At the front desk, I talked to Cody. He is courteous, and friendly and guided me to the correct part that I need he even recommended a reputable technician to assist me if I require professional help. Great customer service!“
“I submitted an online claim on Sun. nt, 6/16/24 to my home warranty company to repair my washer and was assigned to AG. Upon calling AG first thing Mon mrng, I left a message. AG's Diana called me back and scheduled me the next day, Tues, 6/18. Sergi the tech and diagnosed the problem promptly - suspension parts to be replaced. He said a part needed to be ordered and it would take about 5 d. However, just a couple of days later, Thurs. mrng., I had a call from Diana to proactively schedule me on Sat., 6/22 since they were expecting the part by Fri., 6/21. Sergi again showed up on time w/in the given 4 hr. window, installed the part, answered my questions, and tested the washer, which is now working properly.<br>Whereas I was really keeping my fingers crossed given the far from stellar AG reviews I'd read, and past disappointing experiences with my home warranty company vendors, I can truly rate them 5* since I was the beneficiary of prompt and excellent service from AG.<br>Thank you.“
“Great, I bought a stove.Just a note, the one I'm replacing I bought in 1985!Same store...“