Eyewear And Opticians in Pleasanton

“Excellent customer service and exceptional care for their patients. I had a fun time choosing my glasses with the gal who was assisting me.“

“Very friendly and helpful care team helps me with all my vision needs and takes most insurance! Clean space and convenient location across from Stoneridge Mall. They send reminders when you're due for an appointment which helps me stay up to date“

“We highly recommend Dr. Kim and her entire staff! Six months ago Dr. Kim evaluated and diagnosed my son with a vision function disorder called Convergence Insufficiency. To put it simply, Convergence Insufficiency means that his eyes never met in the middle causing double vision. My son began an intensive 6 month program with Dr. Kim and her team to help him recover. With lots of guidance, hard work and determination my son was able to “graduate” from the therapy program recently. It has been life changing! The impact this will have on my son’s life is immeasurable and we are filled with gratitude to Dr. Kim and her staff. My son has already seen tremendous improvements in school. He’s gone from working extremely hard to earn Cs on his report card to As. He now enjoys activities like riding his bike even asked to start playing sports which his vision interfered with previously. Most importantly is seeing his confidence grow throughout this whole experience. We know there is still work is not done so that he can improve skills like writing and reading, but can’t wait to see where he soars to next! Thanks you Dr. Kim, Cassie, Savannah and all the great staff members who genuinely cared to help my child and change the course of his life.“

“We’d been going to an optometrist in a (wholesale facility) for YEARS. We thought that an “eye exam” was just the basics-how THEY did it for us. When my husband and I decided to try East Bay Vision Center for our exams this year, we did not realize just how THOROUGH our exams should’ve been in the past :(. The optometrists at East Bay are very detailed in explaining everything. They speak calmly- making sure we understood exactly what they were examining. The entire staff is courteous and the facility is CLEAN as well.Btw- I’m not discrediting the optometrist we used to see. It’s just we know NOW how quickly they used to move us through our appt. Because of the positive experience at East Bay Vision, they’ve gained all 5 of us in our family as new clients and I’m very satisfied.“

“Dr. Helen Cheng and Dr. Lee were very knowledgeable and good at what they do, as were their staff! Dr. Cheng thoroughly explained things - like the exam, how our eyes focus etc. I also have dry eyes, and in the past, other people had suggested eye drops, ointment. However, Dr. Cheng explained the causes of dry eyes, and gave me an eye mask to help alleviate the condition at the root cause. My eyes are sensitive but Dr. Cheng and Dr. Lee went to great lengths to test different prescriptions. Their staff were friendly and helpful.“

“My visit, as usual was wonderful. Doc fit me in with my husband's appointment.It's awesome to have a cool doctor. We can discuss shows we watch. It's a fun time and I was reassured my eyes are ok.Even bought new sunglasses ??“

“I've started coming here for a few years now, sadly my last visit will be my last. Why? Because Dr. Hong is leaving or (left now) I caught him on his last day. He is by far the BEST eye doctor I've seen. He's got that charming personality that makes you feel good every visit. He didn't say where he's going (guess we're not best buds!) But the reason he's leaving is Walmart bought out his office, I supposed he didn't want to stay and work for the big corporation. Of course this is what I've heard from one of the staff members. In terms of the staff, they're all friendly but I do want to point out it takes forever (for me anyway) to check-out every visit. Note I'm not a local so in the past I had them ship my glasses yet every year, there's at least ONE pair where the lens came off. It might have to do something with my super thick lens but still. Won't be back but only because Dr. Hong left. :(“