Appliance Repair near Menlo Park

“our electric cooktop control module failed about five years after installation...the thermador repair guy came out first and quickly figured out that it needed a new control unit. the second time he brought a control unit, which was not the correct one for our cooktop...we pointed out the problem, which was that the part was simply for another version of the cooktop. he had noticed that the wiring didnt match on installation. he finally came back with a correct unit, and it finally works again. service was relatively slow, with about three months from the first check to final repair. and, its not cheap!! the repair guy was friendly and professional. Its hard to get thermador appliances fixed well by independents.. so, using the manufacturer does offer some advantages.“

“Service was fast and professional. The repair man was very polite and quick. I will definitely hire again with any issues in the future.“

“They responded very quickly and were able to send out a tech within a couple days. They didn't have the parts they needed to fix our AC due to it's age and condition on the first visit, so we scheduled them to come back when they acquired the parts to finish the job. The tech was quick and efficient, and tested everything before completing the job. Definitely recommended.“

“Timely, kind and high quality service. Used it to clean the dryer bent. Also immediately identified a trivial but hard to find issue with a fridge door not closing, obliterating the need to buy a new refrigerator.“

“Fantastic service! Quickly diagnosed the problem with out dryer and replaced the part the same day at a very reasonable price. Will definitely call them again if need help with my appliances.“

“Our Kenmore (LG) fridge stopped working all the sudden and I was in a panic calling around on a Saturday. Jim was able to come by in the afternoon to perform diagnostics. I like the way he was able to calmly explain the issue with the fridge compressor. He also happens to have a replacement compressor for the fridge. Jim was able to fix the fridge with a reasonable price in less than 2 hours. Overall a great experience! Highly recommended.“

“Our very old heater (> 30years) needed to be replaced. Jamie came out the same day to assess our situation and scheduled us within the same week for the all day job. He arrived on time and finished on time. He took very good care of us.Service: Heating system repair“

“Jose provided a reasonable estimate quickly and explained the details. The crew that performed the work was very efficient and did an excellent job.The system was installed to the specifications in the original estimate. The system works so much better than the previous system.I highly recommend JC HVAC.“

“I have used Yoshi in previous years to repair our furnace, but now in an attempt to get reach him, his phone has been disconnected and an email has not been returned. Has he retired? He is the best!“

“We were shopping for a gas range and Amy Vuu, the company Sales Consultant, was working with us throughout our selection process until we purchased the range. She was very responsive, helpful and patient with us. The only glitch was with selection of accessories which were not offered to us, but was resolved in time.“

“Our washing machine was not draining. I contacted Samsung service hotline and was told it could be a drain pump issue, they would send a service technician, but we had to move the dryer that's sitting on top of the washing machine ourselves. So I contacted couple of handimen to help move the dryer but none of them was able to come. Finally, after about a week of no washing machine, I went on Yelp to find an appliance repair company. Mike picked up the phone, asked me to snap some pictures of the washing machine. He ordered the drain pump replacement and when it arrived, he came to our home. Turned out, it was not a drain pump issue. The drain was clogged from a bunch of hair clumped together. Mike and his partner figured it out, removed it, and the washing machine worked fine after. We didn't have to pay for a new drain pump. So I cancelled the service technician from Samsung. It's been months since this happened and our washing machine still works fine. Highly recommend Speedy Appliance Repair.“

“Galaxy responded quickly and sent someone to analyze our oven which stopped working. Paul did a good job fixing our faulty oven and explaining what was wrong.“

“My old counter depth fridge stopped cooling. Fridges can be tricky and they gave me clear options. Option 1 fast but might not hold and option 2 full leak check and repair. I chose the cheaper fast version. Fridge held for 2 weeks then failed. So we then moved to option 2 full repair. But at the first visit they told me they would credit 100% of option 1 to the full repair. This kind of repair pricing is rare these days. So they came back and did a full leak check (there were multiple leaks). I highly recommend them.“

“After writing my review about not hearing back from the company, the owner, Rovshan, called me within a couple of hours of the post! He apologized and assured me that Elshan would come back and he wouldn't charge me for the extra trip out. I was truly impressed with the professionalism. Elshan was out the next day and diagnosed the issue.“

“I stopped by to take a look at Certainteed Landmark TL shingles in person. The manager, Luis was very friendly, helpful, and informative. He even offered to let me take samples of the colors I was interested in home with me. Wonderful resource for local homeowners who want to see a variety of roofing materials in person vs relying on online catalogs.“

“The worker could identify the problem of water leaking around the clothes washer.He could fix the problem.“

“These folks are great. We are in Quarantine at home with a broken/leaking water heater. It's frustrating! you start calling for service and nobody answer the phone due this coronavirus. I asked my sister if she knows somebody. She used Bay Air HVAC for a few of her needs and gave me their phone. I called them and the voice mail came on and said that they are closed, but leave the message and somebody will call back. So I did. A few minutes later I received a call back and I stated that I was referred. They said that were helping only to customers, but, they will book and come today later 2-4 pm. THEY CAME ON TIME and gave me and estimate with a senior discount and replaced the water heater within 3 hours. They saved me, my wife and 2 grandkids. I am very happy with the neat service done.Again and Again ! after few years I called Bay AirHVAC Services and they respond quickly. their quality service and ability to diagnose problems makes huge difference.the repair was done right away. I really recommend to my family and friends.“

“Fantastic service. Tech arrived on time and was very polite. He walked me through everything he was going to do and the fridge ended up as good if not better than new. Highly recommended.Service: Refrigerator repair“