“I really love this urgent care. I was struggling with some asthma, brought on by seasonal allergies. I made my appointment on-line. I could see online how busy this facility was when I made my appointment. I was able get a same-day appointment. I was promised a text message if my appointment was going to be late. It wasn’t. The front desk was expecting me when I arrived and within five minutes I was ushered into my room. The staff was very knowledgeable. I felt that they were hearing me and were able to address my health needs. My prescriptions were immediately sent to my pharmacy, which were ready when I arrived“
“Staff was kind and considerate with my needs. Place was very clean and felt very comfortable coming here.“
“Oh! Wow in the past I have gotten Botox and skincare done. This Clinic is very professional and trustworthy. Everyone is friendly and environment is very clean. Yes I will be coming back and I do recommend this clinic !!!“
“very clean office. Jon was wonderful Robyn was great-no waiting, fast, effecient, thankful they are close.“
“Love Dr. Yu!! She took the time to answer all of my questions, and I felt very heard. I know I am in good hands.“
“Dr. Whitaker was accommodating and patient, never made me or my husband feel rushed in our time with her. She took time to ask thoughtful questions and has a calm demeanor. We appreciate her medical advice and are happy to have her as our primary care physician!“
“I knew about the clinic from shopping at Northgate but I never thought about if it accepted my insurance or not, I was unable to get into the regular urgent care clinic that I usually go so I figured I would give it a try.
Thank god I was able to be seen the same day (My ear has been killing me) Now I’m on the road to recovery! (I’ll definitely be back) Not too soon though I hope LOL :)“
“8-2-22 I just want to take a moment and recognize Dr Merlín Sonny she is an outstanding Physician I met with her today due to some medical issues that I was experiencing but Dr Sonny went beyond the call of duty she listened to my problems and was very understanding and concerned for my care she is an asset to Gateway Medical Center,Kudos to her entire staff for the treatment I received she made my HMO look like a PPO Dr Sonny thank you so much for your kindness and your concern for my health. Juan P“
“No one had ever treated me with so much care, the staff and the doctor cared a lot about giving me the proper examination and treatment.“
“Great service. Friendly with very little wait time. Faster than my own Dr office.I was extremely satisfied!“
“Dr Rodriguez was very thorough. She listened and even educated. Made me feel reassured of what was needed to care for my daughter.“
“Recently went to go get a mole removed the procedure was simple and fast . Will be coming back !“
“My wife and I went to Willow Urgent Care for a couple of years when we had Anthem Blue Cross, at least up until the end of 2011 when my employer dropped my insurance in favor of Kaiser. At the time, we were members of the Memorial Healthcare IPA the group that ran WUC, so that made it convenient because we live nearby. When I had back problems I went to Willow Urgent Care's affiliate, Willow Wellness Center. Located just north, down Temple and within walking distance, it has also closed down for good (WWC had some great physical therapists--very motivational). We went to Willow Urgent Care for flu shots, an injury to the head, my wife's injury from a fall, and basal cell carcinoma (skin cancer) surgery (it's true, and the doctor dug it all out--ow). In the back of the building they had a sort of separate facility for surgeries and whatnot--very convenient. We mostly had no problems at WUC, except my wife had some because the physician-type person failed to understand that her more severe injury was in her leg, not her arm (long story mercifully short). The waiting room was rendered more bearable because of the DVD player that played G-rated movies and documentaries. Oh well, goodbye Willow Urgent Care. I hope a new tenant arrives pronto (wouldn't it suck if it turned out to be United HealthCare, the parent of the company that bought out Memorial Healthcare IPA?). We're screwed no matter what anyway.“
“everyone was very helpful and polite with my process and getting me checked out and it wasn't busy“
“There have been so many unfortunate reasons, injuries & illness when I have been to this urgent care. The waiting room is so large and usually empty when I have gone but the receptionist & Drs or Physician Assistants have been great. I would highly recommend this location but maybe I shouldn't because I like that it is always easy to get in and out.“
“not your typical money hungry healthcare provider. Dr Lakha is pleasant and to the point.“
“I have been to this urgent care multiple times and have had wonderful experiences each time. I highly recommend coming here! The front office, back office, and providers are all kind and knowledgeable. If you want quality care, come here!“
“This place is so close to the house I decided to give it a try. Didn't even wait an hour so came at a good time (after 5pm on a Tues). The receptionist was polite and told me what to do. It's really nice inside so don't let the outside fool you. The MA/nurse who took me back was very nice and listened to what i said and had a sense of humor too! I was seen by the doctor VERY quickly who was super cool. She eased all my concerns and answered my questions and gave me advice. Unfortunately i didnt catch her name. She made time for me instead of brushing me off. And the next day when I needed my visit notes faxed to my PCP the person did it immediately while I was on the phone! I would definitely come here again. Minimal parking because its on a busy street but clean bathrooms!“
“I had a great experience with the team of receptionist, medical assistants, and Physicians Assistant. They achieved a professional combination of efficient but thorough and caring. They placed my prescription order with the pharmacy before I walked out the door, and, then, I could pick up the meds right after to start the healing process.“
“They’re the best urgent care ever, I really recommend everyone who needs to come here, I went to a different urgent care, gave me the wrong cream and medication for my condition I was going through, please be very careful who treats your emergency needs health wise. Exer Urgent Care you’re the best.“
“I love this urgent care so much I wish I could make it my primary! The staff is always so kind and they remember my kids and I every time we come in. Dr. Stephanie is my favorite but all of the Doctors that work here are amazing! ❤️“
“I don't understand the poor reviews for this facility. I've been coming here for years, and I love it. I've never had any issues with the office staff, and Dr. Bland is absolutely fantastic.“
“Physicians Assistant is better than my doctors at Anaheim Memorial Care. Vy Kieu is very personable, and her staff. is very helpful. They took blood, urine, xrays and other tests there. I ride a scooter and I am barely able to walk. They were all very nice and friendly to me. I recommend this Cypress Memorial Care Location. They have Urgent Care there also.“
“Staff are super helpful and friendly! Wait time was so short! I left feeling confident in the help that we received!“