“Thank you to Bill Hall at Santa Cruz Mechanical and excellent HVAC technician Victor!! They were wonderful and honest and saved me thousands! Glad I got a second opinion from them today! I found out from Santa Cruz Mechanical that my furnace didn't need replacement like Atlas Trillo technician had said. Atlas Trillo charged 150 for their quick, inaccurate, and seems like dishonest diagnosis. It seems this is how they sell more furnaces! Atlas Trillo (Associates with Bellows I believe) then sent their sales rep who quoted me around $8500 for a new furnace! I'm 72, retired teacher on a fixed income so ....A friend recommended I call Bill Hall. Today his company Santa Cruz Mechanical found the heating exchange was not at all broken as Atlas Trillo had said. A new fuse worth 35 cents was all furnace needed to work!! Magical Victor cleaned the air blower. I had the wrong size filter which wasn't properly attached. He told me about a repair that might be needed soon but the furnace was working really well after he left.?Bless them!“
“My wife and I have struggled with understanding our Radiant Heating since we first purchased our home. It seemed to work fine, but we wanted to be certain and wanted to know if it could be improved.Upon a friend's recommendation, we called Duncan/California Radiant. We had great service from a competent and friendly receptionist. She also put Scott on the phone so he could understand what we needed. He was great.The next morning, Eric arrived and we couldn't have been more pleased. He listened to us and then began looking over our system--explaining some of the mysteries and then got going on a deep inspection of everything.He checked on all aspects--the boiler, the valves, the fittings, the manifold, the thermostats and gave us reassurance that the system was doing fine. He readjusted some temperature settings after determining that our radiant lines were buried deep in the slab and would function better at a slightly higher temp. He gave us suggestions on how to improve our energy savings and yet keep the house comfortable. My wife and I were impressed at how thorough he was and how he was able to make this maze of things understandable.He pointed out some things that could be improved, but assured us the system could also function fine without the improvements. There was no up selling. We were so glad we called Duncan Plumbing/California Radiant. What a relief.“
“I had an absolutely fantastic experience with JC's AC when they came to fix my malfunctioning air conditioning system. From start to finish, their service was nothing short of exceptional.JC from JC's AC promptly responded to my request for assistance and arrived at my location with professionalism and a wealth of expertise. They thoroughly examined my AC unit, swiftly identified the issue, and then proceeded to explain the entire repair process in a comprehensive and understandable manner.JC's ability to convey technical information in a clear and concise way was truly impressive. They patiently walked me through each step required to rectify the problem, ensuring I had a complete understanding of the repair process. Their expertise and willingness to address my questions and concerns instilled a great deal of confidence.Once the repair process began, JC displayed exceptional skills and attention to detail. They worked diligently, leaving no room for doubt regarding their expertise. Their commitment to delivering top-notch service and their proficiency in executing the repairs were evident at every step.Throughout the entire repair process, JC maintained a high level of professionalism and courtesy. They were attentive to my needs and provided outstanding customer service. The end result was a fully restored air conditioning system that exceeded my expectations.I highly recommend JC's AC for anyone in need of AC repair services. Their exceptional service, profound expertise, and clear explanations make them a standout choice. JC's dedication to delivering outstanding results is truly commendable. You can trust JC's AC to provide a top-notch service experience that will leave you completely satisfied.“
“Had a misunderstanding with employees and was quickly resolved. Great guys to work with.“
“We give Santa Cruz Radiant our highest recommendation. Lance provided us with an entire new radiant boiler system and hot water heater. We were impressed with the level of knowledge, professionalism, and personal care to us and to our home.Doug and Joy Kilner“
“Mike saved us during a January cold snap when our (older) furnace stopped working. He was immediately responsive to set a diagnostic appointment and communicated thoughtfully throughout the experience. (FYI two of the companies I called that day NEVER bothered to call back!) I particularly appreciated his attention to my explanations of our trouble-shooting and error-code info which expedited his getting to the core problem - a bad gas valve. Once the replacement part was in hand he was there to install it within 24-hours and the unit has been functioning well ever since. Our experience with Mike literally left us with a warm and cozy feeling!“
“Great company! I have heard several rave reviews, and I agree with what I've heard. Jim Stragalinos is friendly, efficient and knowledgeable. Thank you so much for getting us back to a warm house!!!“
“The installation and professionalism of the crew at Affordable Heating and Air Service was top notch. They were on time at all our appointments and completed the job when they said they would. I would highly recommend them to anyone looking for a Heat Pump or any other HVAC service. Thanks!“
“I had to replace the 41 year old furnace in a place I just bought. The Furnace room did an incredible job. Very reliable - always appeared when they said they would appear. Did a tidy install, hauled away the old furnace and cleaned up after themselves. I love doing business with a local Santa Cruz Company that has been around a long time and will continue to be here for me. Would definitely use again and recommend. All the staff was very friendly and helpful.“
“Yesterday I called Bellows to check my tankless water heater that was not heating. Today I first met with Peter, who confirmed that it was an electrical issue. A few hours later, Derik the electrician solved our problem. Both men were on time, courteous, communicative and efficient. Our bill was amazingly reasonable given the professionalism and time the 2 employees gave to our issue. I recommend Bellows whole- heartedly.“
“Very friendly and knowledgeable staff. They know what is required to install up to county and city code standards. They keep customers notified as to status of arrival, and they do arrive on time. We highly recommend them for residential plumbing and heating needs.“
“So happy with the service we were provided by Mountain Service Company. Front office staff is helpful and responsive. And the staff that comes out to the house is knowledgeable, polite and clean. We've been so impressed and if have any issues in the future, will definitely call them again.Service: HVAC duct & vent repair“