“My husband and I just bought our third pair of sunglasses from Shannon. Excellent service, prices are reasonable and great selection! By far our favorite vision experts.“
“Excellent attention from the entire team, everyone very friendly, especially Melina ☺️?“
“Carlos was a big help, he had answes to my questions, he was very patient and he made sure I understood all the pricing options. Really good customer service.“
“Very personable and knowledgeable. I’ma be patient for her and she was very attentive to my history and present concerns.“
“High prices exam good snd staff friendly. I got glasses jere but o ly Because of the exam“
“Dr Petrou and the entire office staff were outstanding. Thorough, friendly, timely. Best eye care I have received by far!“
“I had a wonderful experience here yesterday! My visit with Dr. Kopczyk was seamless and thorough - she and her assistant gave me a comprehensive view into my ocular health and my new prescription. Devon, the optician and stylist, was a pleasure to work with - he helped me find a pair of glasses I love and was entirely transparent about pricing and features. I'm definitely coming back!“
“Remember when doctors spent time with you and explained things, and cared about how you were doing? Dr. Walters is that kind of optometrist! I took my 91 year-old mom to her appointment and sat in with her while Dr. Walter examined her and explained everything along the way in a patient, simple way that was easy to understand. It was like having your best friend doing your eye exam. He was professional and polite and spent a lot of time with us making sure that the exam was thorough and everything was addressed. My mom has been going to him for 30 years and I feel like he did the best job I have ever seen from an eye doctor. I highly recommend Dr. Walters!“
“Dr. Maria Steck is amazing! Very competent and easy to talk with. I'm glad to have found a wonderful doctor that I trust.“
“Once again Josh & Penny have saved me from certain doom, or at least blindness.
Over 20 years ago, I noticed really cool
people were getting their glasses here, young and old, well off or not.
As an independent local business it’s a great place to take your business. Not just because of the low prices on authentic designer frames—their customer service is legendary!
True story: 8 years ago my car was stolen with my purse in it. The thieves came into Quality looking to order replacement lenses for my glasses (because they were *that* cool). Penny recognized my frames, checked the rx, and confirmed they were mine. She then proceeded to offer the villains another frame— on her!—in order to get my glasses back to their rightful owner.
You don’t find that at Target’s optical counter.
Time and time again like Batman & Robin this duo has come through in vision emergencies. You won’t be disappointed!“
“I recently purchased a pair of prescription glasses from Wendy at the Mayfair location and she was so beyond helpful. Not only was she extremely pleasant but she told me I get to use my rewards cards and save $60 on my purchase, plus receive a free pair of non prescription sunglasses. The best part is I only paid $65. I love my new glasses!“
“North Shore Eye Health and Wellness is amazing! 3 of my 4 kids see Dr. E who is so good and patient with them. Everyone on the staff we have interacted with are so patient and nice. And the 2 ladies we had that helped my boys pick out glasses and take some measurements were incredibly good with my boys. We love this place so much!“
“Very reasonable. Great customer serviceDr. HULEN IS SO FUNNY AND ALWAYS MAKE ME FEEL COMFORTABLE“
“My doctor, Lisa Bennett, was just about the nicest person I’ve ever met. Very genuine and just overall really cool. Extremely thorough with my exam and a lot of good recommendations. She made the whole thing a lot easier. I’d joked about coming back with more “issues” to simply speak to her again.“
“I would like to highlight the eye exam technician: Emily. She was not only professional, but friendly in her communication. She was also patient; In past appointments, I had not always experienced that with other technicians during the specific eye evaluation procedures.“
“I had a very positive experience here, I came for a new patient visit and was really blown away by the customer service, from the front desk to the optometrists. This has probably been the best experience I've ever had regarding my eyewear (as someone who has had both glasses and contacts for over 20 years). Wouldn't look to go anywhere else!“
“I highly recommend this place, Tomm was very helpful in finding a frame that I had lost from a previous season. He called another location where the only pair of glasses of this particular style was available and shipped. I was extremely impressed with his persistent ability in tracking them down. My prescription was filled to perfection and all is well. Now, this is what I call excellent patience care.“
“I am happy that I have returned to MyEyeDr. at the Mequon location. Several years ago I left, as there was a huge change in staff with less than a desire to service their customers. It was very disappointing. It is evident that their now General Manager Jackiee has a passion for this profession and a fabulous pulse on the importance of customer service! Dr. LeGate was thorough with her eye exam and she took the time to talk through my eye health with me. It was a wonderful experience... The gallery of frames is amazing...the staff is wonderful and very patient. Thank you to everyone!!!“