“The first time I called BayBrookes Heating & Cooling was the summer of 2017, not long after I moved into my current home.
They're a well known company in this area, and the previous homeowners recommended them (Pro Tip - when you move, leave a binder with local recommendations like this for the new owner)
While I've been satisfied with the service, speed of response, and cost of having BayBrookes come to maintain, repair, and replace things as they've reached the end of their lifespan - I feel there's a more important reason I suggest BayBrookes to anyone who is looking for an HVAC company. Integrity.
On multiple occasions, when they've come to perform routine maintenance (which I highly recommend) or troubleshoot an issue, the BayBrookes techs have given me advice that has alllowed me to plan for future expenses, shared tips to extend the life of my HVAC system and components, and shared ideas that have kept problems from occurring. Even when they could have made a sale by recommending that something be replaced sooner than it ended up needing to be.“
“The folks at Driftless go above and beyond - for example, they came to service our HVAC while we were out of town and there was an old, dead tree that had fallen over, blocking our driveway - they cut it back, cleared the driveway, and completed the service. Exceptional service and a very detailed report afterwards as well, which was great - thanks guys!“
“From the first call I made to get an estimate, James and crew delivered first class service. We needed a new furnace and A/C and we called several companies for estimates. James was awesome to deal with. Answered all our questions and didn't try to upsell us. He asked questions to understand what we wanted and needed. Provided a timely estimate. When he and crew installed the systems, they were very respectful with our home and completed the job quickly. They cleaned everything up when done and went over and answered all our questions when they were finished. I don't usually write reviews but reviews are very helpful when you are trying to do research on a company and this company is first class. Thanks James and team!Services: Heating system installation“
“Very happy with Eric's service! We are new to the area and our furnace stopped working in the middle of a snow storm. He came immediately and worked until it was fixed. Super nice guy! Reasonable prices. We will definitely call him again if the need arises!Note: The negative review from Rene is for the wrong person! Didn't take much to do a bit of research and figure that out.“
“Friday, August 4 and our AC stopped working during the night. Was 77° downstairs and 75° upstairs when we got up this morning and we normally keep it in the 70 to 72° range. Thank you so much Modern Heating and cooling for getting someone out here so quickly And finding the repair was not major and getting it done fast by a knowledgeable technician who is also very friendly. So many advantages for using this company, they are not located very far from us, every bit of Heating and cooling, maintenance or equipment replacement we've ever had to get done in the 23 years we've lived here has been done by Modern Heating and cooling. It is not above the owner Dave to come out and give an estimate and to thank us for our continued patronage. Thank you again For your fast knowledgeable service, and we will continue to use you and to recommend you to others.“