Damage Restoration near Mountlake Terrace

“Came out and spoke with me about my problem, assessed several different locations, and confirmed I was in the clear!“

“Very pleasant worker! Beautiful, careful, thorough job.Service: Carpet cleaning“

“I was able to schedule very quickly and I got a reminder text. My Tech was very professional on time and got to all the small areas that I thought he wouldn’t be able to clean. Super nice and friendly experience plus got done on time. I been using them for 5 years!Services: Carpet steam cleaning“

“TOV team is probably one of the most impactful teams I have ever met! Having talked with them a few times I can see how much they care about their job and that you are satisfied with their work. They are professional and have years and years of experience. They are also compassionate and considerate, two attributes that are important in this business, especially dealing with fire or water restoration. I recommend them to everyone and I know I will definitely use TOV when needed“

“I have been working with Reza for over a year now on our primary custom home construction in Tacoma. It has been an absolute pleasure to work with Reza - from the construction loan process, to land surveys, and finally to the actual construction - Reza has provided immaculate advice and his knowledge of materials, construction, and city codes is second to none. Reza's team (including Nikki and his sub-contractors) are professional and gets things done on time. From day one, Reza has always been super responsive and explains things in details so his clients are always well-informed. Despite several change orders and customizations, Reza has patiently got things scheduled and ordered in time, and always been supportive of our choices. We are looking at the house being completed within the prescribed timeline and we can't thank Reza enough for his hard work, dedication, and professionalism during the entire process. I highly recommend him and will work on other upcoming projects in the future!“

“I didn’t end up having any work done, but the entire experience of working with David and the on-site team was very good and worth leaving a review for.The hot water heater in our condo burst, and since it was indoors it flooded an entire bedroom. Flooding and water damage is so stressful, and David really helped alleviate that. He responded to my initial request within a few minutes, took over a dozen calls from me and replied to texts immediately, and got a team out there within a few hours to assess. They couldn’t start work because the leak was still ongoing, but David helped me understand what was happening and what I needed to do. He answered so many questions for me, and was willing to help me understand what my options were.It was a relief when David gave us a transparent cash quote and I would’ve been happy to work with David and team in different circumstances.“

“We recently bought a 1909 home with very worn out fir floors. The 2nd floor had been painted over which made the project even more challanging and difficult. Dave’s Flooring did amazing work! They brought the floors back to life. They look absolutely stunning! I would highly recommend using their services.Services: Floor refinishing“

“It’s not often that you come across a water damage repair service that not only understands the technical aspects but also emphasizes transparent communication. This particular service kept us informed at every step, fostering trust and confidence in their abilities.“

“Tyler and Riley were professional and efficient. Very satisfied with their work and how clean they left the place during and after the process.Service: Water damage-related cleanup & repair“

“Great people and service! Brandon is always very responsible and friendly. I feel very lucky to be able to find this company for the repair of my house.“

“YMC did a kitchen remodel for us couple years ago. I am pretty bad at writing reviews so I'd just want to point out that they were "to make us happy". Everything was nicely and neatly done. The only bad thing is that I can't just have YMC do all my house maintenance, they're always so busy :(“

“I am an insurance agent and my office refers to PuroClean. It sure feels great knowing that when we give PuroClean's phone number to our clients things are going to be handled fast and professionally. Thank you PuroClean!“

“Putting up the Christmas tree, I noticed what appeared to be water damage on my ceiling. I call Wright Way as they were the first company to come up on my Google search and they offered a free consultation and estimate. I could not be happier with my experience.I called on a Saturday and someone actually answered (24/7 humans). The officer manager took down my information and said someone would reach out to schedule a visit. About two hours later, I got a call and an appointment was scheduled for the next day, Sunday (would have been same day, but I was busy on Saturday). Within 15 minutes of the call, the person confirmed via text message and asked a couple of follow-up logistical questions.The Sunday appointment window (between 4-5pm) was getting close; I got a reminder text 30ish minutes prior to the appointment with a more precise ETA (a specific time 4:15pm). They arrived early, unloaded, and were at my door at 4:10pm).Gear in hand and protective wear on shoes/boots, they quickly inspected the area of my ceiling and the bathroom floor in the room above. Thankfully, there was no active leak or water detected. They where honest and upfront with these results not trying to do work that didn't need to be done. I asked about documenting the visit for insurance purposes (incase the problem worsened) and getting a quote to fix the damaged areas. I was very pleased with how open and straight forward they were even though there would not be "work" from this specific call right away.I was promised a quote for the repair to be sent to me shortly and given an approximation of the duration of the repair effort, when I should expect the formal quote, and the best/worst times to schedule if I wanted to do so in the future.Long story short: quick response, professional people, thorough and patient explanations (even though no work would come from the visit right away), and one happy future customer.“

“Russ was prompt and thorough in his review of our water damaged ceiling from a water leak. He was very nice and personable and a joy to have in our home. Marin and the crew were great! Very efficient, very clean and did a very nice job. Thank you!“

“A wonderful gentleman came to clean several of my chairs. He was realistic about what could be cleaned, and what may not. He was very thorough. Extra bonus points, he was so patient and kind to my high energy pup.Service: Upholstery cleaning“

“We received a recommendation from Madrona Home Services to use David Saggio with TotallySafe Air for the work to remove the mold in our attic and they were fantastic to work with! David and his crew were approachable, quick to answer questions, provided great detail and photos to make sure everything was clear, explained every step of the process, were incredibly clean after the work was done, and did very thorough, excellent work to make sure our home was safe and healthy. Cannot recommend David highly enough and would use his services again if ever needed!Service: Mold cleaning“

“I love working with Jenifer and Jeff of Lundwick and Brown Hardwood Floors. Jeff does beautiful work with his floors. I have used their company on both of my homes, and I will definitely use them again in the future. Sally G.“

“Tom from Super Attic came out and did a great job with our inspection. The team came out a week later and remediated our attic and installed new insulation. Great customer service and we’re happy with the outcome.“

“Chad really takes care of his customers and his employees. They really care about getting your damage fixed quickly and for a fair price. Great people“

“Nordic Services, Seattle did a wonderful job on my home repair after some water damage. What impressed me the most beyond the quality of the finished work is that they worked with me and actually found some of the original flooring material which both sped up the time to complete the project and also saved money and materials. They did the right thing. And they did it all during this time of COVID with all proper safety concerns addressed. I would definitely hire them again.“

“Love these guys! David is a miracle worker on carpet, especially pet stains. They are professional, knowledgeable and just so skilled. Amazing service!“

“My family suffered a severe attic fire early in the year. I was unfamiliar with home insurance claims and was told to find my own contractor by my carrier. I pored over several companies and hundreds of reviews before giving All New Again a call. I was pleasantly surprised to get a call back from the CEO himself, Jon, who told me he personally manages all fire projects due to their complexity, and he would be happy to help restore my home.Insurance and contractors all agreed the house would be a gut to studs - a daunting and expensive project that would take around 12 months.We chose All New Again for structural fire and smoke remediation but not for contents cleaning or pack out. At the time of my loss, ANA did not offer their own storage facility and I didn't want to have to source my own storage company while dealing with everything else. That was a mistake. My contents contractor caused headaches and I imagine using ANA for contents as well would've made things smoother in the end.Unfortunately, we ran into trouble with my insurance carrier not wanting to pay the bill for hazardous remediation work. Thankfully ANA provides impeccable documentation with each invoice during remediation, making it very hard for the carrier to actually dispute on any factual grounds. It took longer than we wanted, but I was able to eventually get approval for what I needed to rebuild.If there has one thing that has stood out working with Jon Baer these past several months, it's communication. He is the most effective, thorough, and transparent communicator of any contractor I've ever worked with. A fire loss is scary. Dealing with insurance can be overwhelming. Dealing with a general contractor can be intimidating. Jon has been there to help the whole way to soothe my doubts, and answer any stupid questions I have. If I have concerns or questions about the work he addresses them immediately, and if follow-up with a subcontractor is necessary, he will do so and get back to me in a timely fashion. If I ask him a question he doesn't know the answer to, he finds out and gets back to me. I've been insecure about minor things and asked him to check on them, and he re-confirms details for me without complaint. Their tagline "Start as strangers, finish as friends" isn't for nothing!On the rebuild side of the project, he built up an excellent understanding of the pre-loss condition of my home - materials, finishes, almost every detail - and provided a fixed price bid to rebuild with like kind and quality construction and materials. I was anxious early on about insurance coverage as costs started to add up, but Jon assured me from the beginning that All New Again could take care of me within my available limits - and he stuck to his word.As rebuild began and we started locking down specific choices and materials, Jon was very patient with navigating my stupid questions about "what are my options for new windows, anyway?", or "what are the different types of exterior paints?". As questions have arisen about upgrades and what defines "like kind and quality" for my previous construction, he's dealt with me fairly and honestly and his costs for upgrades have been reasonable.We're in the middle of MEP rough-in now and continuing to navigate the process together. I look forward to continuing to rebuild my home and will update this review once we're done, but so far, working together for several months, there's not much to complain about.“

“Edgar did an amazing job. He was able to thoroughly explain everything that was going on with our stairs and how to fix any future issues. All spots on the stairs are gone! Would definitely recommend this company and Edgar if you’re able to choose who comes out to do the job.“

“Julia was wonderful to work with! Very professional, went above and beyond! Would gladly work with her again, if need be!“

“Exceptional service from start to finish! Jason arrived promptly and conducted himself with the utmost professionalism. He efficiently diagnosed and resolved the issue, leaving no mess behind. The quality of his workmanship surpassed my expectations, and his friendly demeanor made the entire experience pleasant. I highly recommend Jason’s services to anyone in need of reliable plumbing assistance. Thank you for a job well done Roto-Rooter!“

“I travel a lot for work and when I ran into some problems with my home, I contacted this company as it was given to me as a referral. They are fast; effective, trustworthy and communicate very efficiently. They handled my insurance like a champ! Definitely recommend to friends & family. Not only did they fix my upstairs bathroom but Marcos also made sure to see if any other water damage was running through my other walls, indeed he found mold in some of the other rooms. Marcos got to work and around 4 months everything was finalized. Thank you again, you’re not just a great worker but also a great person to be around!“