“Excellent help from Karen, very kind and very clear about the entire process for my new glasses, thank you very much Karen“
“Kayley, Avery, & Dr. Chan were all great! they provided excellent service with a smile and Kayley and Avery are great conversationalists. I always receive amazing service from everyone who works here whenever I come in. they have the cutest frames to choose from, timely customer service, and are so welcoming.Thanks! I can’t wait for my new glasses!“
“Everything from the exam to being able to get my own glasses adjusted! Being able to feel comfortable in a new environment is so important. Not to only did I feel comfortable I also realized that my fears melted away.“
“I saw Kathryn Thompson for my eye exam and follow up contact fitting and she was so nice. I got there a few minutes early to my appointments and was in and out both times. The entire staff was polite and explained everything really well. I asked if I could just used my old glasses since my prescription barely changed and she said yes. I was impressed with them not trying to pressure me to buy new ones when the old ones work perfectly fine. I will definitely be coming back. She even emailed me my prescriptions so I didn't have to worry about losing the paper with it on it. Super professional.“
“Dr. Brooks is so good with kids. The staff is very helpful and kind. They were awesome with my special needs daughter. Highly recommend for your eye care needs.“
“Everything from the exam to being able to get my own glasses adjusted! Being able to feel comfortable in a new environment is so important. Not to only did I feel comfortable I also realized that my fears melted away.“
“Awesome. The entire staff is above & beyond the service to their clients. Definitely will return.“
“If you are seeking highly advertised, big name, celebrity endorsed, glasses, you will probably not find them here. But if you want glasses that truly fit your face, your personality, and the image you want to present, you will have come to the right place. Eleven has literally thousands of frames in a neat clean stylish shop, run by a most knowledgeable, caring, no-pressure local owner. He will assist you in finding just what you want and supply absolutely accurate lenses to your prescription. Often faster than expected. Eleven offers everything from basic lenses to all of the extra features imaginable. You can have bi focal, tri focal, progressive, high-index, plastic lenses. Specialties like aspheric design. You can add scratch resistance, polarization, anti-reflective, and UV-blocking and more. You will find a wealth of information gently explained to suit your needs so that you are confident that you are getting the best vision, appearance, and value. If all of this sounds like an advertisement, know that it is just feedback from a VERY happy, technically oriented customer.“
“Really nice service, even when you are putting in an order through a phone call! They are super patient and helpful :)“