“I had a really good experience today with ThermaCool. I came home to find my AC was not keeping up with the thermostat setting. I called a few places and they didn’t consider what I had going on an emergency and said they couldn’t get out until the next day.I came across ThermaCool and saw they had a 5star rating and so I decided to give them a shot. Eric called back right away and said he had no problem coming out to check things out. He didn’t even have a company van because all his work vehicles were out on calls. He drove his personal vehicle over to check out the problem, which I thought showed dedication to his work and great customer service skills. He was diligent, knowledgeable, and very friendly. He diagnosed my problem, which was a bad capacitor.Once replaced, our home was finally cooling again. I would consider this excellent service and I found the price more than fair. I would definitely recommend you give this company a try and I will be referring them to friends and family. My wife are going to be looking into joining their yearly (twice a year) maintenance program.We appreciate you guys at ThermaCool!“
“I had an emergency issue and they were able to dispatch someone out within a couple of hours. He knew exactly where the issue was and had everything he needed to replace it. Very professional young man and a pleasure to have.“
“We have used C3 since moving into our home. C3 has consistently exemplified professionalism and care throughout our time using them. Tyler has come to our house for regular maintenance as well as diagnostic visits. Every time he is kind, professional, and explains things in a way I understand. I never feel like he is taking advantage of me, rather he gives us options and educates on how best to move forward. A few weeks ago we came back from vacation and our AC was not working. I called the on call number and no one called back. I texted Tyler since I had his number from a previous visit, and asked if I was following the process correctly. He came himself an hour later, and fixed the problem expeditiously. Jennifer on the phone always is kind and matches the level of urgency regarding a call. Out of all the services we have used as new home owners, C3 has been the absolute best. Could not recommend them enough.“
“Jeremiah Brian, Justin, Jimmy and Matt are the best guys to work with professional friendly helpful and thorough. I highly recommend their services. They are the best.“
“Completed biannual maintenance. Devon is great technician. Very knowledgeable about systems.“
“One call it's all done. I needed to move an outlet to hang my tv so I called this company again since I'd had a great experience before, unbeknownst to me the tech not only moved the outlet but the cable connection too! I thought I was going to have to hire a different company for that part. The wall doesn't even look like it was touched. 2 different appointments in 2 months both times I was impressed with the professionalism & expertise.“
“Mr. Joe Orlando stopped by to provide a tune-up/cleaning of the central unit. Mr. Orlando was very knowledgeable and performed excellent work with professionalism. He provided tips and the unit is in tip top share. Thanks to Joe!“