Water Heater Installation Repair in Round Rock

“Crow's has always been very fast to respond and their work is neat. They take time to answer all of my questions before leaving the house. In this case, a problem popped up right as the plumber was leaving but he turned around and fixed it immediately. Will use again in the future.“

“I had two issues, one was not covered by my house warranty but I do feel so grateful to this company. Needless to say,<br>Cobey did a great work!<br>Excellent service, informative, professional. Thank you so much ☺️“

“One day my daughter noticed water stains on the ceiling of her bedroom. Right away, I knew right way where that was coming from. There were 2 tank water heaters in the attic above her bedroom. Upon climbing into the attic to inspect, I found one of the water heaters was leaking at the top where the hot water exits the tank. Right away I called a plumbing company to get an estimate on replacing water heater. The first company that came to the house suggested tankless water heater to replace both 20 year old tanks. So, I started Google searching for the best tankless heaters. After that, I called three other plumbing companies to get their recommendations and estimates. Two companies that came to the house said I needed to remove the pull-down stair case assembling in order to get both tank water heaters out of the attic. A third company said to leave the both 50 gallons and 40 gallons tanks in the attic. For the fourth company, I called Austin Area Plumbing (not to be confused with "Austin Area Pluming and Drain Cleaning). Technician Garrett Beshears showed up. He went to the attic to inspect. He came down and said he could remove both tanks without tearing down the pull down stair case, thus saving me extra work and cost. The first company said it was my responsibility to hire a roofer to install the heater's inlet/exhaust vents going through the roof. The third company said they could run the PVC vents thought the existing metal cylinders. They said when the PCV pipes touch the vent caps at the top they would lower the pipe a few inches. However, Garrett said it was not recommended because rust and debris could fall into the tankless water heat and cause problems later. He said he would run the pipes through the roof, put and seal the collars around the opening on top of the roof. Both tank water heaters had 1/2" gas lines. Three companies said they would use one of the existing gas line to supply gas to tankless heater and cap off the other gas line. Garrett said the tankless heater requires 3/4" supply line. A 1/2" line is not good enough. He said since the main gas line is 1.0", he could connect to it with a 3/4" line. The model of the tankless units I was looking at came with a recirculating pump. One company wanted to charge me $200 for crossover tee to speed up hot water delivery to fixtures. There was no extra charge for this tee from Austin Area Plumbing. The cost estimate for the tankless water heater plus installation from 3 companies was comparable. But one company was $3,000.00 MORE for the same unit and work. And it had good reviews! Garratt had to work in the attic and on top of the roof when it was super HOT. I felt sorry he had to work under this condition. But he NEVER complain and NEVER took short cuts to finish and get the hell out from the heat!! He was extremely professional, as his work, and very accommodating. He did whatever I wished. He did a superb job!! He is a hard working guy! I know this review may be very lengthy but I want you to know my experience with several companies with good reviews. But it's the technician that's doing the work that can make or break the company's reputation.“

“I heard about Aloha through a recommendation from another service company. I was looking for an electric tankless hot water heater flush and what I got was much more. I have already used them for another service after the original one. Jerred's work was professional and thorough. He was even willing to walk me through the process so I can do it myself at a later time vs. asking for more service for his business. I appreciated the extra time he took to educate me and help me learn about my house setup. I will absolutely be using them again, highly recommended!“

“My second time using Plumb and Order. Very professional and thorough and price is reasonable. I have always got Tony who I think is #1 plumber. He is very experienced and does the job correctly and with pride. He even cleans up nicely!“

“Chris was super honest and very thorough while assessing my mini split. He explained what he was doing the entire time, while also explaining the parts needing repair. I didn’t have a repair due to financial issues, but would highly recommend his services to others.“

“They responded immediately and were friendly and easy to work with. They came out just a few hours later and fixed the problem. Great service!“

“You guys were amazing! Called for my water heater leaking at noon. They came within two hours. Had a change within 15 20 minutes ordered a part had it overnight and the tech was amazing with communication. Had a part in the very next day before noon!“

“These guys are affordable, honest, and fair! They were a happy joy to be around and really helped me out when I needed a tub replacement. I appreciate their hard work and problem solving and Mickey’s jokes were a nice bonus. Shout out to Mickey and Steve for being real heroes in this house!!!“

“ABSOLUTELY THE BEST PLUMBING SERVICES EVER!<br>RECOMMEND PICKELL PLUMBING TO ANYONE WITH PLUMBING ISSUES“