“All these people who gave it one star are entitled and got nothing better to do. The service is great and efficient! My clothes come out perfectly.“
“I've tried a few dry cleaning places around here in the Houston area but kept being dissatisfied by the quality I was receiving. After going through 3 dry cleaners, I found this store and was pleased by the quality of dry cleaning I received for my business wear. One small suggestion is that my clothes still had a small bit of lint on random places. However, overall the quality was great! Would recommend.“
“Very helpful. No problem with my garments. I had my husbands boots resoled. They looked great! A lot cheaper than other shoe shops.“
“Great service, clothes are always clean and neatly pressed, on time, and always with a smile. I've been a customer for over 20 years“
“I have two suits at this facility, and I am leaving the country this Thursday morning for two weeks. They are closed Monday, Tuesday, and Wednesday due to “frigid weather”. It is currently 38°, sunny, with no wind. There is no excuse for closing a business under these circumstances. Plus, their phone number is out of order. I’ll be traveling without the two suits that were necessary for this travel. This closure is nonsense. Taking my business elsewhere.“
“20+ years using this location. Although not flawless throughout the years by any means, still consistently the best performing cleaners in the area. I’ve learned over the years to highlight certain things if they are out of the normal expectations( e.g., stains, etc.).High value clothing is always a risk no matter where you go. On that note, “high value” is still often manufactured in developing countries and just because one may have spent notable money does not always equate to a well made garment. Seam separation is a common occurrence in poor quality manufacturing regardless of brand name or price paid. Lesser cost cloth materials is also a factor in garments regardless if one was shafted on the price of the garment.I do have a few tailor made, high quality fabric garments in my wardrobe. Never had an issue when I bring those in. With the appropriate discussion of course.“
“I don't have enough words to express my gratitude and thanks to Bay Oaks Cleaners. Not only is the quality excellent, but the customer service is supreme. I can tell it's a family run business, and it takes a good hearted family to make a business run smoothly. Time and time and again, Bay Oaks comes through and delivers excellent service. I've been to many Dry Cleaner services, and I will never leave this one at Bay Oaks. If there were enough words to express my gratitude, I'd be here for weeks on in saying "thank you" over and over.....lol. Thanks again for the great service, and God Bless. Oh...and thanks for putting up with all of that dog hair :)“
“This is a long way to go for me for a dry cleaners. Initially dropped off dry cleaning when I was going here for a specialty doctor appointment and it was convenient but even though I don't go there now it's worth it to save up and travel the distance to take my dry cleaning. Dina is pretty much the reason I do as she took Extra Care with each one of my shirts to make sure that the Rings on the collar and cuffs were scrubbed and cleaned and that each of my items came out really well. She had an unfortunate incident in which a white tie had gotten some blue on it and she was so apologetic when it just didn't come out to her standards. It was easy for me to purchase another one and she gave me store credit for the next time. She has been really great to work with and it's nice to know somebody cares enough to do their best on other people's items. Just wish she was over in Alvin.“
“Came in to get a blanket cleaned and had a very easy time dropping off my item. I was greeted upon entry and the staff member there was very pleasant and friendly. Came back a few days later for pick up and was in and out within minutes. Definitely recommend them for a local dry clean service. Great experience working with them.“