“The doctors, nurses and support staff were most accommodating and unfailingly polite. I would highly recommend a visit. Looking forward to my return visit. Thank y'all again.“
“This is my go to office for my eye doctor. I always enjoy coming because they're super fast and I hardly stay long. I take longer looking at glasses than I do in my actually appointment, it's great! I refuse to go somewhere else this is my favorite“
“We are so happy that a little less than a yr ago our daughter's optometrist suggested this therapy. Not only has she become more confident in her school work, but her performance on her select softball team has sky rocketed. From the doctors to the therapists, to the front desk, this office has been such a blessing, helpful, and a gift to our family and even more our daughter. We had no idea how our daughter was seeing the world and the troubles she was thrying to over come until coming here. The team at OVTC has worked one on one with our daughter not only to achieve in the program but now is well exceeding above goal. This team has worked with us on schedule changes, has been able to change things to virtual if we needed it, and been available for all the questions we have had throughout this process. The office doesn't go theough insurance but please dont let this stop you. They are hear to help you walk through the process and talk with your insurance. My daughter has nothing less than a 92 for her grades and starts for her A class 14U spftball team. My daughter's words..."mom i can see the ball now!" We can not thank you all enough!“
“Called at the last minute for an appointment and they were able to see me. They totally made my day. Plus they take my insurance. Love the staff. The ladies are super sweet and the doctor was super cool. I opted for contacts.“
“Love this location, Dr Anderson took his time for my exam and explained everything in detail.“
“Very warm experience upon entering W.E Care Optometry.....and to top it off, the sign on the wall above the receptionist says it all....first impressions mean a lot to me and I was truly impressed upon my arrival. Would definitely recommend anyone who needs to check their vision to visit W.E Care Optometry ⭐⭐⭐⭐⭐“
“The optometrist was condescending when answering questions. When I asked for her to simplify things because her technical terminology was not making any sense, she was clearly annoyed but still did not know how to explain things more simply and continued to complicate things with medical terminology. I feel like the exam was over complicated and unnecessarily stressful. People want to understand the numbers you are throwing out, especially since we are being given options between glasses/contacts and can not make an informed decision when we dont completely understand the information being given. I would highly suggest learning how to communicate the information you are trying to give people in a way that even a 5 year old can explain. We get you went to school and are educated... there is no need to overcompensate by talking above your patients level of comprehension.“
“Excellent choice for Eyewear. Our thanks go out to Chris. She was very helpful with our needs. I must say, her knowledge is above and beyond any other eye store. Found the store to be well cared for and clean. Seldom will you find such Amazing service!“
“Every since the very 1st time I walked into Hill Country Vision Center, I sure am HAPPY I did! All the ladies that work there are GENUINELY KIND & HELPFUL! These people REALLY DO CARE for YOU!??“
“This place has the best eye care I have ever come across. The people are so very eager to assist you to get you back to the seeing the world.The customer service is a straight “10” and that’s very hard for me to say as being in customer service almost all my life and always finding issues with every place I go. This most definitely is a Diamond that should be shared with everyone seeking better vision and higher quality of care.Thank you for making me believe that companies are NOT just about the bottom line and about their customers again. I applaud you.“
“My husband and I just had our first eye appointment here after braking up with our previous optometrist of 9 years. We chose this office for convenience as we usually purchase our eyeglasses next door at Lens Crafters.The staff was super nice, and this is a big deal for me. I am used to having my concerns dismissed but Dr. Wallace’s demeanor and professionalism blew my mind - she addressed my concerns and put me at ease. What my husband loved was that they were on time (I understand delays, I really do, but we are used to waiting 30 min to be seen and then waiting another 15 after the tests to see the doctor. We thought 1 hr for an appointment was normal - we know now that it is not.) Also, when we were checking out my husband mentioned to me that his prescription had changed significantly. He opted not to purchase contact lenses today because he still has some left over from last year and he only wears them a few days a month. I told him that he should have don’t the contact lense exam then, because after wearing his new prescription in his glasses he will notice the difference in his contacts and may not want to wear them. The receptionist handed me my receipt and informed us that he had 90 days to return and complete a lense exam if he changed his mind. Once again, they are all helpful and informative.I know that I will not dread getting my exam next year, I actually look forward to seeing this team again.Thank you!“
“She is the Best, absolutely the best Eye Care Professional I have ever been to in San Antonio. Dr Kautzman cares about her patients in the highest degree possible. She is friendly and very understanding to your individual needs for your eye care. Many other Doctors (all kinds) could learn from her thoughtfulness and caring....“
“I love this place. Everyone is so friendly. They squeezed me in because I ran out of contacts. I was in and out in about one hour. They even price-matched a year supply of contacts and gave me complimentary contacts until my order comes in. The doctor was thorough, the place is super clean, and they have complimentary coffee and water. I don’t buy glasses, but the frame selection looks great. It’s a 30-minute drive from my house but so worth it!“
“Great experience!
The General Manager Marissa Colfry is very kind and professional.
Congratulations for a wonderful service!
I am very grateful!!! Great service!!!“
“They were completely awesome and took care of me, great fast service, doctor took time to get my contacts correct with so many others were off by a few degrees and now I see great!!!“
“I showed up late due to the map sending me to the wrong location. And they still saw me! It is at the Costco building but it's outside but connected to the building! You will see the door and a sign above the door! Before you walk into Costco it's to the right. Dr Buck is a sweet and kind doctor! I like that he didn't rush me he answered all of my questions! I also like that whatever concerns that you have with your eyes. He will answer them as well! Also they are affordable and there's no hidden cost! The Receptionist is very sweet as well! I recommend this place! And I will return when it's time to get another eye exam! ?“
“Pleased with the service I received. I was in and out, the staff were friendly and professional. Dr. Mead went the extra mile to fill out a form that I needed for employment after my exam.“
“Always a great visit with Dr. Buck. It's so convenient to swing over to Costco after to grab my new glasses!“
“I've been under their care for 15 years. They've always given the best professional care to their clients. You never go wrong with them.“