Urgent Care near Bee Cave

“I have nothing but good things to say about my experience at this facility. Easy online registration and good people.

The staff were all friendly and professional. William actually listened to my concern and made me feel like he cared about the pain I was experiencing. His treatment plan was great, and he took care of my issue.

I genuinely appreciate the care I received at this facility, today.

In a world that's littered with apathetic providers that treat you as nothing more than a billing code, it's refreshing to meet a William. The world needs more Williams.“

“I have been a patient of Dr. Hill for nearly three years, primarily for annual check-ups and bloodwork. Dr. Hill is thorough and takes the time to engage with each patient, which reflects his genuine care and concern. However, this dedication can occasionally result in extended wait times, sometimes up to an hour.

The reason for my four-star rating is the office staff. They consistently exhibit a less-than-friendly demeanor when interacting with patients, a behavior I have observed not only in my experiences but also in their interactions with other patients who were being polite. This creates an unwelcoming environment. I often remind myself that my visits are for Dr. Hill's expertise, not the reception staff. Once past the initial encounter, my experiences are always positive.

There have been several reviews mentioning Brandy, the office manager, and I find them somewhat accurate. She appears to need additional training in conflict resolution, as she tends to escalate rather than diffuse simple situations. This might contribute to the front desk staff's demeanor.

Despite these issues, I still recommend Dr. Hill for basic medical needs due to his excellent patient care.“

“Got in really quick by signing up online. Both people I saw were very friendly and helpful!“

“Lewis Family Medicine and Urgent Care have been exceptional and always gone above and beyond for me and my husband. The staff is always so friendly & personable, the Providers know their stuff, and medications are always sent in in a timely manner.“

“I have come here for my primary care for years. I have seen three doctors over this time. But I have liked each one better than the last. Dr. Bartow is my current doctor and he has helped me get my health on track. If I need an urgent appointment they have been able to fit me in. I might have to wait a bit but they do fit me in.“