Eyewear And Opticians near Madison

“We all know that nobody enjoys having to have their eyes checked and having to get glasses or contacts but when the environment is so welcoming it makes sense to say something. TBH, I am not sure why I have not reviewed this location before as we have been coming to the Rivergate Visionworks for many years, thanks (and sadly) due to a bad experience at the Hendersonville location. The customer service at the Rivergate location is always great. We dealt with Misty L today and just her welcoming personality and customer service made this visit with my wife and 3 kids another justification for our continued business.“

“Friendly and welcoming staff. No pressure to buy eyewear or contacts. It was easy to make my appointment as a new patient.“

“Update: I went for a follow up with Dr. Choate today and it was fabulous! None of the “chain” store doctors have ever asked me to come in for a follow up. They just gave me my glasses or contacts and sent me on my way. That is how thorough Dr Choate is!I have struggled finding the right contacts for several years. Dr. Choate worked with me to find exactly what I needed!“

“Thorough and friendly! Contacting the office and scheduling is easiest I’ve ever experienced!“

“Customized assistance on all fronts. I had my eye check up here and they were professional and very thorough. Their selection of glasses are solid, but not immense. But they had everything I needed to pick out a new pair of glasses.“

“Recently switched from seeing an optometrist inside LensCrafters to Ducklo since they're covered by my insurance. I was really pleasantly surprised! The staff was all super nice, check-in was quick and easy, and I was seen by the doctor quickly. I ordered a pair of glasses and it arrived within a week. Will be very happily continuing to go here for my annual appointment even though Dr. Ducklo himself has just retired.“

“Thankful to have this eye care center do close to home they’re great! Pleasant environment, doctor & staff.“

“Very professional staff, very clean and pleasant waiting area. Dr. Ditto was very thorough with exam. She explained the findings and any recommendations.“

“After over 20+ years of yearly eye exams, only Dr Choate discovered my chronic dry eye. I had doctors tell me it was pink eye; others that it was allergies. Dr Choate and his staff did exams I'd never had before to determine the cause of the various conditions that I've experienced...all caused by dry eye. Words fail to express my immense gratitude to Dr Choate and his staff. Dr Choate's persistence to provide me with answers gave me relief. Dr Choate listened to me and now I have a plan of action. I am confident in Dr Choate and his staff to help me improve my eye health for the rest of my life! Thank you so very much, Dr Choate, and 5 stars to your wonderful staff!“

“May is the best!! Such good customer service. I felt listened too and she really helped me find the best fit for my heath and aesthetic. 10/10.“

“Very detailed in all manner. Very Friendly and always wanting to know if I have any questions“

“Dr. Anderson has been incredible, I haven’t seen this good since I was a teenager. He takes his time explaining every detail of your eye, patient with questions, will go to bat for you if you’re in a time crunch, and is overall the best Optometrist I’ve ever seen (no pun intended). 5/5 stars, easily. Highly, highly recommend this office if you want top-tier professionalism and results!“

“Glasses took way longer to get back. I had to call and was told “there was a mess up”. No communication. When I picked them up they were wrong. I asked for a refund and the lady stated “ we do not give refunds.” I never received a receipt that stated this. She said “it will be a quick fix. I’ve been waiting in lobby for 50 min.. this is after being here already over an hour. I would have went back to work but she stayed quick fix. I have never had an experience where I couldn’t get a refund. My lenses were 1k. I asked for my old frames to be used. They put new frames on but then wanted me to pay the difference.The lenses were scratched and my like new frames scratched too.Admended- even though I was refused a refund without signing anything - (nothing is posted on office either )New frames and lenses were ordered since mine were scratched in the process of switching the lenses in my like new frames. 2 weeks later and I have glasses that are right. So even tho it’s been a month process and I was not able to get a refund- I have glasses that fit and the frames are correct. Thank you.“

“Everyone was very nice and respectful and the doctors we’re very honest with me about what I needed and what I really didn’t“

“I saw Dr. Judd on April 10th. I was welcomed as I walked in. Waited a very few minutes before being called back for my exam. Lauren was very efficient in my care. Dr. Judd saw me quickly and was very patient and kind. I will be going back. I highly recommend the Eye Clinic of Goodlettsville and Dr. Judd!“

“Dr. Williams very good and explains everything. Been going for apprx. 20 yrs. Only 1 problem in vision ctr but everyone's nice & helpful“

“Dr. Orgain is knowledgeable and personable. The entire staff is friendly and helpful. I have been a patient here for 5+ years and seen both Dr. Logan and Dr. Orgain. I have purchased glasses/contacts from them as well and not had any issues. I can even drop in to get my glasses straightened and they have always been glad to help.“

“Fred is the absolute best! I was one of his first customers when he opened his business back in the 70s! I've continued going to him over the years, even driving from Clarksville. He's very knowledgeable and professional and you can rely on anything or anyone he recommends.“

“Everything was good from the first person who prepared me for the Doctor who gave me my prescription. Very nice and professional. With this said the woman who sat down with me to pick out glasses was misleading and she does have the repetition for doing so. I’m sure that she gets paid on what she sales and it shows. I left with the frames that I supposedly pick out after looking at them for a few days I really was sure that the frames I had was not the ones I pick out and my wife agreed. I went back a few days later and she brushed off and just said nope what I ordered is what I ordered. These are my first real glasses.“

“So ‘why’ do I return to this place time after time for glasses???It’s just the best. None better!(I skipped the language arts thing. . .short and sweet, get to the point)See you next time.“

“Got my new pair of glasses last week, and I am absolutely in love with them! Everyone working was super nice, and the process was super convenient. Immediately after getting my new prescription, I was able to choose from a wide array of frames and choose the perfect frame for me. Definitely recommend!“

“I had recent cataract surgery performed by Dr Scott. It was a fantastic experience. Great work, great results. Professional, courteous and excellent follow ups. Highly recommend Dr. Scott and the entire staff. Wonderful experience, start to finish, with both eyes.“

“Great friendly, knowledgeable service. Fast and efficient. Price for a new pair of glasses probably can’t be beat. Highly recommend.“

“A wonderful place to get a great pair of glasses. The staff is always friendly and willing help in any way they can, before and after the sale.“

“Love the hospitality team. Loved the people who worked with me to get my glasses. Was not impressed with the actual eye doctor. It was later in the day and he was complaining about being there so late. Seemed to just want me done and out.“

“They always answer all my questions. Dr. Durocher (spelling?!?) takes his time and is very patient.“