“Problem solved!
I really appreciate the manager response with this google review, willing to communicate and refund overage charge to us.
——————
On August, I checked with the hospital’s front desk for the price before I boarding my dogs. Then when I picked up my dogs they charged me extra price and it’s different from the website. The reason they told me because I gave specific feeding instructions. It’s a normal feeding way - two meals a day/ how many cups of food. Nothing really SPECIAL .(my dogs didn’t even need any special/medical care.)
My dogs are both under 85lb, it should be $30/ per night according to the website. But they charged me $35 per night for my each dog.“
“Our veterinarian retired and we were referred to FurWell Veterinary Hospital. I brought my senior dog in for an exam and to have his anal glands expressed. He sometimes does "The Scoot" but is unsuccessful at emptying the glands by doing that so it is a fairly regular thing that needs to be done. My dog is nervous in new situations and hates being at the vet. I put a small muzzle on him just in case and the exam went fine. He then had his glands expressed. He was brought back to me seemingly more relaxed than before, the muzzle was removed and he was fine! He behaved well. I paid the bill, which was about what I expected, and we left.
The vet was thorough, listened to my concerns and I felt my baby will be in good hands.
We plan to continue with FurWell.“
“We just moved to this area and have found our fur babies vet! Thank you for your compassion and getting Lexi in so quickly. Every person who we encountered was beyond amazing. Compassion, knowledge and kindness“
“Dr Davis and his staff are experienced and caring. Dr Davis is very thorough and will get to the bottom of whatever is going on with your pet“
“Wonderful first experience! Staff was kind, helpful and took their time to explain every detail of our visit! More than happy to be joining this vet family!“
“Fortunately, Coco is a healthy dog &
Is catered to in a safe environment. The services Coco has received from Simpsonville Animal Hospital help maintain her well-being & insure the joy she provides us. Thank you.
Susan Oren“
“Been my "go to" vet for our Rambo, GSD/Boxer/Chow(what a mix!) for 15 years and now our GSD named Bo. They love animals and our dogs have always loved them back! Top notch Doc's that are happy to see the dogs and cats grow and live long happy lives. Rates are very reasonable and all Staff is very friendly.“
“ADC (Animal Dermatology Clinic) are amazing! Especially Dr. Nowell and her vet techs. Dr. Nowell is very knowledgeable when it comes to dogs allergies. You can tell she loves what she does. My dog Peluche has always had very bad allergies. I finally decided it was time to bring him to a dermatologist after his eyes were bleeding a bit and his nose area after being outside for just a couple of minutes. I knew it was time to get him tested and start immunotherapy. Dr. Nowell and her staff have really helped with figuring out what is wrong with him, and how we can help him. Especially when he gets really bad flare ups during the summer time. They’re such a patient and kind staff! I absolutely love how they’re always checking up on your pet and if there’s any questions or concerns. The front desk staff are amazing as well! They are very nice and communicative with you at all times. I’ve been coming here for almost a year and so and my experience has always been amazing every single time. They also communicate with your veterinarian to assure everything is good. I love this office and the staff. They take great care of my boy, Peluche. ? Thank you guys!“
“We have had an overall positive experience at Hillcrest Animal Hospital. Dr. Gilstrap is very thorough, takes the time to listen and explain, and has been compassionate during a difficult diagnosis of our Goldendoodle. I have also appreciated the location, helpful front desk staff, and care received over many years.“
“I've been taking my dogs there for 10+ years. The staff is very good and know what they are doing. Also their pricing is very competitive.“
“Great service and price. Unlike Hillcrest when your animal has an issue they get you into see a vet. I switched to here bc of that and prefer it so much better.“
“Love this place they treat my daschund with so much care and love. I love that they are able to always work with your schedule and are prompt to respond in any emergency. I'm super happy and would recommend it to everyone. They are the best!!!“
“I really like the doctors and staff here. My dog loves it, the staff love her, and every visit I feel really grateful I’ve found a great vet. They’re good about sending reminders about regular appointments and meds, too.“
“Both Dr.Maggie and Dr.Phillips are awesome. The entire team is kind. Just got a puppy and he’s dealt with some issues, and they have been patient and quick to get me what I need. I do appreciate them!“
“Dr. Mandy is the best! She helped me control my dog's lifelong seizures. He was having them almost daily and now he hasn't had one for months!“
“We've used Roper Mountain Animal hospital 20 years and love them. Professional and kind !“
“They have a lot of heart for animals, and don’t try to kill you in the feed department. I would say they are the top of my list for veterinary service.“
“Amazing people who truly cared about our kitty, Toffee. The Doc recommended some things that ended up saving her little life. My wife and I thank yall so very much!“
“Love this place! Dr. Marshall is very professional and thorough. Couldn't imagine taking my pets anywhere else.“
“So regularly taking pets to the vet is a new thing for this generation of my family. I have been to several vets around town but have never really felt like there was any connection outside of the services/procedures that were suppose to take place. This all changed the first day I went to NewDay and met Dr. Julie Haas. Dr. Haas and her team do a wonderful job of letting you know your furry buddy is in the best hands. I never feel pressured to accept any services and don't walk out feeling like I was upcharged on something that we really didn't need. Because of this, I always take her suggestions on how to best care for my boy Kringle. Boy oh Boy does my buddy love the staff that works there. Dr. Haas is truly a once in a lifetime Vet and I hope that I will always be able to rely on her as a professional.“
“I would give them 20 stars, if I could. I recently had to put my dog down and it was very hard. Dr Porter and staff made the process bearable. They were great! Gave extra time with my fur baby❤️❤️❤️“
“I purchased this already spoiled parrotlet from a breeder and they were able to get me in quickly for a wellness visit! They treated my Luna with the utmost care and encouraged me in some areas where I was unsure about caring for her. So thankful my feathered Best friend has a place to go when/if needed!“
“I’ve been taking my pets to Dr. Cunningham for over 30 years. He is the kindest and most gentle vet ever. His prices are very reasonable.
I don’t know what we would do without his care. We’re taking our new dog to him on Tuesday.
~Shari H. Holbrook“
“Very kind and informative. Took great care of my Mom's Dog Chloe. Very helpful with advice as my mom's dog is getting old but remains in good health thanks to their care and advice. Thank you!“
“Dr. Sullivan is a God-send for a horse owner. After 30 years away from my beloved horses, I bought an OTTB. He came with a few issues and Dr. Sullivan has been supportive, knowledgeable, and kind. He is the kind of vet any horse owner is grateful to find. Everyone on the staff of the animal hospital has been gracious and professional. I highly recommend!“
“Took their time with my furbaby that was definitely needed. I was explained the steps during the process. We left their feeling that we are in a much better place on the road to recovery. Thank you for taking care of us.“