“Impeccable service, staff dedicated to their work with a smile and above all very competent!“
“By far the best customer service I have seen in years. All the staff are friendly, smiling and attentive... clearly this is a guideline for employees! I witnessed a nice gesture too...an elderly lady asked if a pair of glasses could be repaired...an employee took the glasses, disappeared for 3 minutes with it and came back to give it to her, repaired and without invoice. Customers came in and were recognized, it made them smile. I bought my glasses and 2 days later they arrived! I would give 6 stars if it were possible. Don't go anywhere else.“
“The owner, Maxime was awesome, professional and quick. I did not have any appointment, but he took me anyway. He gave me good advice for the type of glass and wasn’t pushy at all. He understood my need and was not trying to just sell expensive stuff. I have been going to IRIS/new look since many years but was pleasantly surprised with the service i got here, way better. i am definitely going to shop local ,highly recommend Optica St-Hubert.“
“I have been going to this optometrist for over 20 years. Since then, I have moved further away but have a longer commute to get there. It's worth it ! Excellent service. Courtesy and expertise guaranteed.“
“I wanted to do another review to follow up on a bad review I made. There had been some confusion on my part regarding my request and Caroline Roch contacted me personally to clarify everything. This gesture reminded me that this clinic cares about the patients who come to consult.“
“Very pleasant optometrists and opticians (special mention to Juliette who ensures that the glasses are always adjusted to perfection). Lots of choices of different frames and top notch customer service when choosing frames! Thanks to the whole team!“
“I went there with my mother who has advanced cognitive disorders and all the staff were gentle, patient and ultra-professional with her. I am more than satisfied with this team.“
“Professional and friendly optometrist. He gave me excellent, clear information. His recommendations in terms of contact lenses helped me choose the type that suited me.Camille really guided me well when it came to choosing my frame! She knows the products on the floor very well and she really listens.Well done and thank you! I will come back for my follow-ups starting next year ?“
“The tips on the temples of my sunglasses were cracked. I showed up without an appointment to find out if they could solve my problem. They replaced them with two new ones at no charge and made all the necessary adjustments. Very courteous and professional service. Thank you so much.“
“Walked in one morning to see Mireille who is the Director of the store, Mr. Kayam said? she is on vacation and was willing to answer all my questions and needs concerning glasses.In less than 5 minutes, he picked out the perfect glasses that suit me. What a professional and knowledgeable person. Grazie mille Mr. Kayam and all the staff of Greiche & scaff of Saint Bruno. It was a pleasure shopping at your place. Antonio“
“Today I went with my 5 year old son to an eye exam with Dr. Zhang. She and the receptionists were super nice and sweet. The doctor is excellent, professional, respectful and explains everything very clearly.I highly recommend this place. I am deeply grateful for your kind attention. Thank you so much!!!“
“I have been going to this clinic for over 15 years with my two daughters. They are super patient with the children. Today they replaced my daughter's frame which was broken! In 15 minutes it was fixed! Great service!“
“I always have a great experience at this pharmacy! The staff is especially kind, attentive, and helpful, and the service is quick and professional. They offer a wide variety of services and products (from vaccinations, blood tests and eco-conscious/refillable products).“
“Excellent customer service. Everyone who speaks to us is extremely friendly and attentive to our needs. I transferred my complete file here, after having wonderful service with intravenous antibiotics which they delivered to me quickly and efficiently. Well done!“
“I had an eye exam on Thursday July 6, 2023 at the New Look des Promenades. I had excellent service from everyone who took care of me, from arrival to departure.I am in a wheelchair and throughout the exam they made sure everything was at the right height and that I was comfortable. I appreciated this attention from the team.Dr. Draghici knows how to put patients at ease and clearly explains each step of the tests and the results at the end. She is super nice.I will be returning to this location for my next eye exams!“
“Dr. Alary is excellent with children. Very kind. It gives several options in order to respect your budget.“