“Pat was kind enough to come out for a garbage disposal issue. He quickly took care of it and left us a tool to use for any future issues. Not only was he professional and helpful, but he did not charge us. He certainly could have, simply for his time and the drive over, but he explained that it was a minor issue and that he was just glad to help; that mentality is rare now-a-days. We'll absolutely be giving Pat our plumbing-related business going forward and if you have plumbing needs, I would recommend you do the same!“
“In July 2024 we decided to replace the HVAC system in our home. We contacted several vendors before deciding to purchase it from AAA Bros. We chose AAA Bros because they were excellent in supporting us through all steps in the purchase decision. When we asked for someone to come out to give us a quote on a Lennox system, They send someone (Igor) the next day. Igor troroughly review our situation, answered all our questions and prepared a quote. The quote arrived the next day. We had follow up questions regarding the warranty, AHRI specs and references. I sent Paula, the office manager, the questions by email and had my responses the same day. After we decided to purchase a LENNOX HVAC from AAA Bros, we had the system installed by Alex and one other person within a few days. The installaton went smoothly, Alex answered all my questions and our household was back to normal by the end of the day.
We had one issue with the system, the fan noise was too loud. I sent Paula an email in the evening and she had a technician out the next morning. The technician adjusted the fan speed to reduce the noise to an acceptable level.
In summary, the skill level and response time of all the staff we interacted was excellent. Paula's response time sold us on this company. We would definitely recommend AAA Bros based on our experience.“