“I wanted to share my great experience with Jennifer who assisted me when I called to schedule 2 appointments and then rectified a problem that I had in getting a much needed prescription. She was very pleasant with excellent customer service skills. I appreciated her getting this accomplished in such a timely manor. Thank you.“
“Every visit is warm and friendly! Have never been more pleased with our care and glasses!“
“Prior to coming to Premier, I used two other well-known services in the York County area. The first did not make decent glasses and did not uphold warranty very well. Their last pair of glasses made for me were in 2020. I went to a new place in 2023 and ended up going through three pairs of glasses and they were never right. Came to Premier the other week. What an amazing difference. In and out in a reasonable amount of time, exam thorough and educational. Yes, expensive. Much more than I ever paid. But guess what? I went in the other day to pick up my new glasses and they were SPOT ON. Perfectly cut. Vision was clear in all directions. I could actually read again. Thank you Premier. Much appreciated. After almost five years I can check of one less frustration in my life.“
“Nice and friendly. Want to know if you have any questions they can answer for you. Explain things to you so you don't have to wonder.“
“Everyone was very helpful, polite, and professional. They also helped us get the best prices for what we needed.“
“I have been a patient of Dr. Lawrence for years. Yesterday, I stopped by the office to have my glasses repaired. I handed them over to a member of the staff, and spoke to one of the other employees regarding a scratch on the lens. While she was looking to see if my warranty coverage was still in place, the glasses were handed back to me, fixed, my new lenses were ordered and an appointment was set up. All in less than 10 minutes. The Wynter Brooke staff are very helpful and offer excellent customer service. I highly recommend them.“
“Nick is amazing! He is patient, helpful, and very thorough. I recently started wearing progressive glasses and was having some trouble getting them to work right for me. He took the time to align my glasses properly and gave me lessons on how to use them. I would highly recommend Bj's optical and Nick.“
“They are very nice people and they take there time to take care there patience to look at the patience eyes I love this place everyone should be going here“
“Only getting five stars because of Barry! You da man Barry!! My apologies for trauma dumping on you on the phone. The first woman I talked to was rude and sent me into a panic spiral thinking I was going to be blind until I could get an appointment! Called back again and good ol’ Barry heard an ear full (if he could even understand me through my tears!!)and had me a trial pair of contacts within moments. Thank you to Barry! Your kindness on the phone meant a lot!“
“Took my son to see Christa Roser today for an exam. She was extremely knowledgeable and patient, kind beyond measure. Easy to understand. Looking forward to starting Vision Therapy for him there.“
“I highly recommend coming here. The staff is very attentive and Dr Spotts was very thorough and kind. Very quick turnaround as well.“
“Dr. Miller was very knowledgeable and really helped to make sure I got the right contacts. Danielle was a super star and helped me with the process of getting my contacts and glasses. They both went above and beyond and I greatly appreciated their help!“
“I would give 10 stars to Dr. Lisa if I could! My family first went to Dr Lisa 25+ years ago. She has given us amazing care and was wonderful with my children, especially when it came for contacts. We moved out of state 10 years ago and just came back. Even though it is a 1 1/2 hour drive to York, we immediately went back to her practice. Her thoroughness, knowledge, ability to diagnose issues and her amazingly professional and kind manner can not be beat. I would...and do...recommend her to anyone. Actually, years ago I recommended her to a friend whose husband could not get his eye issues solved. After seeing Dr Lisa, his issues were diagnosed and resolved!! Thank you Dr Lisa for your care of a very important part of our bodies....our eyes!!“
“DR. DAVID BENE IS A VERY KNOWLEDGEABLE KIND COMPASSIONATE DOCTOR WITH HIS PATIENTS! HE WORKS DILIGENTLY TO HELP US ALL USING THE NEWEST TECHNOLOGY AVAILABLE! YORK EYE OPTICAL STAFF ARE PROFESSIONAL AND GO THE EXTRA MILE IN TERMS OF PATIENT COMFORT AND SUGGESTING HELPFUL RESOURCES!“
“Much better experience than at local chains! Thorough, efficient, no virtual doctors. Seems like they know what they're doing and actually care, exam and treatment felt personal instead of just a shuffling through of patients. Definitely going back. Easy to schedule and handle my issues.“
“The doc changed my contact prescription. I was given a trial pair. The new prescription didn't work. I needed to go back to my original prescription. For nearly 3 weeks I went back and forth with the staff. I went in for what I thought would be my last time coming here to try to get my contacts ordered. I spoke with Connie. Connie did her research in to the case. Only took a few minutes. Connie needed a signature from the doctor. I already new this for about 3 weeks. Connie assured my she will talk with doc and get this finalized. She told me the days/hours she was working and if I didn't hear from her to call by the end of the next day. Connie calls me back and all was taken care of over the phone. It was simple, but it should have been this simple from the beginning. If you need something done. Talk with Connie. She knows how to get things done. Seems to be a rare trait these days.“
“I would love to give great review for Darany who helped adjust my glasses the right way! She was very helpful, kind and knowledgeable on what she was doing. It made my experience great. Thank you“