Water Heater Installation Repair in Bensalem

“We use Bucks County Fuel for heating oil deliveries, and for maintenance of furnace, AC, heat pump and water heater. They are helpful & professional with fair prices. Friendly delivery drivers, excellent attention from their office, and knowledgeable techs do the service at my home. Excellent and I recommend.“

“Joe has done work previously for me at my rental property. He was a referral and when it came the time to need a plumber at my own home he was the first person I called. I texted him around 8pm on a Monday and he called me immediately and offered to come that same night! I assured him it could wait til morning. He was here the next morning and less than two hours later he cleared my drain. He stayed and ensured it was completely cleared and kept me informed throughout the whole process. He is extremely knowledgeable and professional. Quick and efficient. Thanks Joe!!!“

“I want to recommend Dowd Mechanical for their excellent, prompt, and thorough service. Fran, the technician, was on time and explained everything as he was completing our checkup. It is not often today that you get this high quality, courteous, and professional service. We are so happy that we retained Dowd and I would urge anyone looking for heating and air conditioning to use them as well.“

“Custom Aire team—including service techs, estimating, project management, labor, and home office staff—was kind, professional, timely, and attentive throughout the project.“

“This company goes above and beyond on their service, they came out to my house to check on my gas heater, even though they didn’t have to, less than five minutes in, and they already knew what was wrong with it, they could’ve resolved my issue the next day, but they had to wait for the company that rents me the place to give the approved, The day that the company approved same day, they call me to establish what’s the best day to come in and fix it, The people on the office and they employees that come out to do the work are 1000% friendly, I vote for this company and 100 thumbs up“

“So, as a landlord that lives far out of the Delaware Valley these days, but still owns a property in Philly, my experience with Sam Wexler Plumbing was a bit of a mixed bag all in all.

On one hand, they were fast enough (next day service), and seemed to do a good job from what I seen in the photos sent to me by my tenant after the work, and from what my tenant told me after the work was done.

On the other hand, the front office people who answer the phones told me I would get a copy of the receipt via Email, and the confirmation number, or whatever it was called via text message.

It is now the day after they got their payment of $210, which from what I was told is the full bill payment... and, the one they kind of leaned on me pretty hard to get out of me so quickly.

I was under the impression they could sent me the bill in the mail, nit want payment "at time of service delivery".

And, no matter how you choose to spin words, there is no reason you couldn't have sent me the bill via the mail.

Or, at the very least, give me at least a day or two to pay. After all, It's not just plumbers that are busy people. So am I. So are many people.

If I was like Sam Wexler Plumbing, I would reciprocate and return the favor and lean hard on them until they sent me the receipt and confirmation via Email and text LIKE THE WOMAN ON THE PHONE SAID THEY WOULD.

But, I'm not like them. Otherwise, I would have by now.

Plus, they called my tenant today, asking what is going to be done about the bill TODAY, the day after IT WAS ALREADY PAID IN FULL for $210.

So, I'm knocking off 1 star in my rating for these things. In fact, I think maybe I would actually rate Sam Wexler Plumbing more like 3 and half stars, to be honest.

In closing... the work was good, the billing department and other front office people answering the phone lines... erm, not so much.

They started to make me feel almost as if I owed money to a high pressure loan shark, or something.

Plus, I have now taken notice that Sam Wexler Plumbing sure seems to have quite a lot of 1 star reviews from disatisfied customers.

So, yeah. Again... it was a mixed bag overall. Potential customers, take note of these things ahead of time with Sam Wexler Plumbing.“