About Ottawa Home Services
Ottawa Home Services has been a trusted provider of heating and air conditioning services in the Ottawa area since 2003. They focus on installations and repairs of furnaces, air conditioners, and water heaters, offering professional, no-pressure cost estimates based on customer needs. The company also provides flexible financing and rental options, along with 24/7 emergency service, so customers never have to worry about their essential home systems. The dedicated team at Ottawa Home Services is friendly, experienced, and fully accredited, working to keep homes comfortable and ensure a positive customer experience. Recent customer feedback highlights the professionalism of the technicians, with many customers praising their punctuality, honesty, and efficiency. Customers have described their service as "fantastic" and appreciated the clear communication and helpful tips provided by the staff. Overall, Ottawa Home Services is a dependable, customer-focused HVAC provider committed to delivering high-quality service and solutions.
The professionalism has slipped over the last few years. Rescheduling appointments without speaking directly to the customer. Not showing up during scheduled two hour maintenance window they provided. Trying to change the service level without speaking with the customer.