“I needed to order parts for my discontinued Tiffany eyeglasses. After trying everywhere including EBAY for several months I called Tiffany's in NYC and they called me back and suggested I call Illuminata. They have parts for several different brand name eyewear and I was able to fix my glasses! The communication was excellent and I'm happy to have my glasses fixed!“
“Second time using Lenscrafters, and I was really impressed! The doctor, a new one from previous, took the time to answer all my questions/concerns without using terms I didn't understand. He offered helpful advice and insights about my vision. The option and staff were all very friendly and helpful in helping me choose my new glasses. I felt really relaxed and valued as a customer!“
“The assistance provided by Rose and Kansas, the assistant managers at the Sherway location store, was very helpful and knowledgeable. The entire process was pleasant and friendly. Thank you.“
“This was 3rd Hakim I went to and Roger and Nawang made such a huge difference. They create such a comfortable and pleasant atmosphere. They were both incredibly helpful, patient and just overall awesome. I was also present and privvy when a very unreasonable customer came in and was being hostile w Roger after he was unable to find something in the system which she thinks was purchased from there. Roger was incredibly patient and curteous when anyone else would have lost it with this unnerving customer. Hoping these two are recognized and appreciated for the wonderful service they provide !“
“Great service!Edward at the Square One location was fantastic; very polite and efficient!Thanks Edward!“