“Preston Charles and his staff are caring, kind and empathetic at a time when it is needed the most. They are all extremely professional and every detail of my brother's service was handled with dignity, respect and a sprit of excellence.<br>Preston's knowledge and expertise in this field is unparalleled and that is reflected in the day to day operation of Preston Chsrles funeral homes.<br>I was extremely pleased with every aspect of the services they provided.<br>Words cannot express how much I appreciate the service he and his staff provided. I could relax and trust that everything they did would be done correctly and with a spirit of excellence and it absolutely was.<br><br>Thank you all very much!<br><br>Vicki Kidd“
“Jacob & his staff helped and comforted my family so much when we lost my father. They guided us through everything that needed to be done, no hidden fees, and explained to us how things are done so there was no miscommunication nor misunderstanding. I can proudly say my father was in the best hands at Paul R. Young Funeral Home. He looked amazing and they made sure we were comfortable to ask questions we didn’t think we’d be able to ask. Thank you so much.“
“Sarah and everyone here were fantastic at handling the services for both my mom and dad. In both situations they did everything possible to make sure everything has handled and really helped our family through a very difficult time. I would highly recommend them and are very grateful for their compassion and support.“
“Denise and Steve are amazing. Steve mentioned his family has been running this business since 1910 and it shows. They're absolute professionals and incredibly empathetic. Highly recommend.“
“Absolutely incredible staff. Kind, caring, and very responsive. Thank you John, Bre, and Brenna for taking great care of our family.“
“I work at a cemetery and have worked at a couple others....I was awestruck at this place. Absolutely the most beautiful place I've ever been. It is well kept and the layout with the hills and old trees is all breathtaking.“
“Great experience with a Funeral Director, planning for my Mom. We've been helped by them many times.“
“Beautiful cemetery, grounds are well kept including a lovely water fountain area. I have several family buried here but most recently my mom. I’m glad that she is in such a peaceful spot. In addition Kate and Josh have been two staff members who have shown me a lot of respect and kindness.“
“Best funeral home around. I wouldn't go anywhere else. Kind, caring, thorough, knowledgeable and focused on you.“
“Sylvester Dunn was very kind, helpful and very professional. He addressed all of our needs, answered all of our questions, and guided us through the process. The whole Spring Grove team made us feel cared for and comforted. My family is grateful for the Spring Grove services and for the beauty and peacefulness of the grounds as a final resting place for our loved one.“
“Never did I ever thought that when I was pregnant I would have to worry about what urn to put my beloved son. My baby is resting in peace in heaven due to SIDS. Everything was normal and the moment he fell asleep and I came to check on him, he wasn't breathing. Lord knows the pain, but I am getting by day by day because I two toddlers whom I have to be strong for. This amazing, beautiful organization that God was able to help me find through the search of the internet, did such an amazing job. Being there, supportive through these hard times and making sure everything meets to perfection. Not only I received the urn, but I received grief support services through paper, online grief meetings, and beautiful card, regards their empathy and more support. Donna, and Jim personally wrote expressed their empathy in a note. I am over thankful for them. Kim Kelly, a peer support coordinator provided me her contact card. Kathy was the one who fulfilled and personalized my order with love. Thank you all who helped. I am beyond thankful, and grateful of your Heaven's Gain Ministries. Although, I don't ever wish a parent to lose a child, there are just certain things that can't be voided no matter how much we protect our child. At least I feel better setting up, an alter for him using this beautiful urn the reminds me so much of him when he smiled in his sleep. I love how they where to provide many options to find that perfect one. As well they gave the option for the engraving to what we would want the urn to say. This was just a beautiful work of art. I am beyond pleased! I have been sharing this through social medias, etc. As well I am donating, because the love of work they do and to support they provided at no cost but just love deserves everything and more if possible! Although, I still mourn, you guys helped me as I am grieving. The packaged was wrapped to the extreme, that way nothing broke . You guys packed it very nicely.“