Heating & Air Conditioning / HVAC near Colonie

“Chris has been very responsive, on time and professional. I would totally recommend him.“

“Mistakes happen, but Reimer truly cares about customer satisfaction and took the steps to make it right. I appreciated the commitment. ?“

“This plumber was knowledgeable about all different 1 techniques regarding brands was was proactive in helping preventing further pipe back ups. Will keep them as my go-to guys“

“Donye and Will B installed our new hot water tank and cleaned our ducts today. They were punctual and professional. They walked us through everything we needed to know about the new tank and kept the house clean. We appreciate all your hard work.
We have been using Adams services for years (they also installed our A/C about 5 years ago), Adams is always our first choice for HVAC, and Tom has been doing an awesome job keeping our AC running like new.“

“Keith was very helpful and knowledgeable. He explained everything he was doing and took time to show me how to replace our filters. He's a quality guy.Service: HVAC system maintenance“

“Anthony did a fantastic job converting a very old, oversized, cast iron hot water radiator to more appropriate and space-saving baseboard heat. Would recommend to anyone in need of hvac services. If I ever need more work done in the future, I will be calling ALJ.“

“Fast service, knowledgeable and courteous, analyzed the problem quickly and fix was expeditated“

“At first I had a water leak and RJD scheduled a late evening appointment - I was grateful. I fixed issue so when I canceled they were very courteous. I then rescheduled them to come out the next day as it was no longer an emergency. They showed up a little late but that should be understood as they were helping another customer and called ahead to let me know they were running a little late - again much appreciated. When the technician showed up - he assessed the situation and fixed it in a timely manner! Please feel free to send Avi any time!“

“I had some hesitation about going with a smaller service company with so many big names in the business locally, but CTC is BBB A+ accredited so I gave them the benefit of the doubt. Cuyler was a pleasure to work with for my heating service. He demonstrated exceptional knowledge, experience and skill. Great customer service; seems like a genuine person. Pricing seemed fair for his time and overhead costs of having a stocked work van and other HVAC technician business related costs. I would have him come back for future HVAC service or installation and would recommend him to others.“

“We have used EW's services many times at different locations and they are always wonderful! From to the staff who answers the phone, to the skilled tradesmen.. everyone is friendly, knowledgeable and ready to help! This company is always honest, upfront, and fair! I recommend them to anyone who could use their services!“

“We recently had problems with our AC unit, which was installed by Albany Mechanical just over a year ago. The compressor had trouble starting or wouldn’t start at all. Over the course of the next 4 weeks, Albany Mechanical worked to solve the problem. They took a systematic/methodical approach replacing one component at a time to determine root cause. Each component needed some run-time to confirm if it was the root cause of the problem or not. After replacing the contactor relay, the main breaker, and the capacitor, it was ultimately determined to be a failed pressure switch on the coolant line, which was replaced, and the problem was solved. Each step of the way, Albany Mechanical was very quick to respond, conscientious, and listened carefully to my input and observations. Plus, they honored the warrantee to ensure all my costs were covered, at no charge to me. Though it took some time to figure out (that’s how trouble-shooting works), the team did a great job and I’m very pleased with their work and their approach.“

“AC unit stopped working last night. We have only owned the home for 2 years and their name was on the unit. I called them 8am today and tech was here just after lunch. Kim called me along the way to let me know when the tech would be onsite. Jason explained the issue, showed me the new part and the cost and asked if it was ok to proceed. He was professional and knowledgeable; Wilson Brothers now have a new client. Thank you for giving us AC back in this heat!“

“We had a catastrophic issue with a used cooler. They came immediately and did their best to help us limp through. Thank you!“

“My Waste Oil Furnace went out on the coldest day of the year. Lou came the same day I called him. He was able size and install a new furnace the next day. I am very grateful for his responsiveness, great service, great workmanship, knowledge, and the pride he puts in his work. I am very grateful to him. Also he called me back to check on the furnace a few days later.Service: Heating system installation“

“Donald did a great job fixing the heater in my garage. He brought the correct parts and was in and out in 15 minutes. Thanks again!“

“Replaced furnace and air conditioner. Prompt reply for estimate, answered our questions, installed furnace and air conditioner when promised, thorough cleanup, very nice to work with.“

“I just called them. They came within hours and was outstanding service. Very highly recommended.“

“They are a family run company that has had a long standing reputation of putting their customers first.“

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“This review is about the excellent customer service that I received when I stopped by the store today. I was looking for a retro refrigerator that I saw online and couldn't find at my local store. In fact, my local store told me that there were none at any Home Depot stores. I decided to stop by the Latham store anyway. There were 2 display models for sale. Zack helped me with the fridge. He dusted it down and when I realized that the second model looked better (from the front), but was missing the handles, Zack and another employee, got out their tools, took the handles off of one and screwed them on to the other. When we pulled the second one out we realized that it was badly dented in the back. I apologized to Zack for doing all of that work for nothing and he let me know that it wasn't a problem. That is what he was there for. He then proceeded to call around to see if other stores had what I was looking for and he found exactly what I was looking for at another Home Depot. I don't know if Zack, or any of the other employees who helped me today will ever see this but, for everyone else who does, this is how a store should run. This is customer service at it's BEST! Thank you“

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