“Excellent experience. Has improved greatly over years past. Love the on demand doctor and the upgraded tech. It was so easy start to finish. And the team members were so friendly“
“Thorough eye exam- amazing staff from start to finish. Can’t wait to get my new glasses.“
“Everyone is always so nice. I love all the zoom doctor. Always professional and excellent eye exam.“
“I went to vison works to get a pair of glasses and could fine NONE that I liked and the staff was miserable and unprofessional.I decided to try Walmart and it was the best decision I ever made. Not only did I find three pair of glasses I loved, I had the best customer service experience in a very long time. I had the pleasure of dealing with 4 of the employees there and they were all so pleasant and helpful but Felipe really stuck out to me. He was patient, kind, and could carry a conversation while waiting on the computer system. I even had a few good laughs. I will be coming back for all my eyewear needs!“
“Highly recommend! Awesome customer service! 6-year-old fell on the playground and damaged his glasses, they replaced them quickly. Big shout out to Victor and Diane for helping rescue our bent frames two other times! Fast, friendly, and incredibly kind.“
“First time ever getting contact lenses after having had glasses for a decade. Dr. Taggart & all the staff were great. Everything was smooth and pleasant!“
“Note: this business moved recently, and is now on Erie Blvd. It is in the building next to the market, but the entrance is behind the building. Go in the door marked "A," and go up to the second floor. Not the fanciest place in town, but competent and thorough service. Also very important: they do business with Medicare and Medicaid. Many opticians do not, and while frame options for these plans may be limited, this is a kindly service to the community.“
“I've never been a fan of going to an optometrist, especially the pupil dilation, so my mind was blown that Dr. Harbeck dilated my pupils simply by turning off the lights. It was a small and comfortable office, where the digital eye chart displayed pretty pictures when not showing the chart, with easy parking, and a stocked cooler. All the staff were extremely pleasant, and they had a nice selection of frames to choose from, at various levels. I learned quite a bit of how the pupil increases, as we age, so that the nice crisp, infinite focus, starts to get more and more blurry. In addition, the muscles in the eye weaken, so it gets hard and hard to focus for extended periods of time. They have become my new opticians.“
“Best experience I’ve ever had great staff the doctor did an amazing job this was my first pair of glasses I would recommend them to everyone“
“They always get me in extremely quick, they are 100% transparent with costs/ don’t push a sale on you, take the time explain your insurance, and are the kindest, great personality employees/ doctor I’ve encountered ever. Was in and out working 30 minutes and made the apt the day before. Thanks again!“
“I have been going to Eyedentity for many years. The service and the choice of frame styles available are the best! Loretta has always treated me very well. I would not go anywhere else.“
“Both my husband and I have had very good experiences here. They are caring and any errors that are made they are quick to remedy.“
“I bought a pair of prescription sunglasses here in November with a warranty - on SALE!!!!! - for $69. They were cute and totally worth it because I need glasses to see to drive and clipons just aren't as good. Wouldn't you know it, my eyes changed dramatically in less than 3 months and my old sunnglasses are no good anymore. So I took my new prescription into Boscov's Optical in January - same young man as sales person - too see what they could do for me....because of the waarranty, he was able to replace the lenses in the sunglasses within 2 weeks for....drumroll...$32! That was such a steal that I bought another pair of regular prescription glasses for $150 which was also a very good price for no-line scratch resistant polycarbonate bifocals....Great service from Boscov's Optical! Thank you!“
“I had an eye exam with Dr Z and he was fabulous and explained everything to me. Also VERY personable, along with his nurse and secretary. All were super nice! Will continue to go there! Thank you Optique Vision!“
“The only Opticians who were able to provide my RayBan Meta glasses w/ script, within a week of my consult. Both RayBan & Lens Crafters were of no help.“
“Been coming here for years since I’m from Schenectady, now years later I’m living in Albany and still going back to Consumer Optical!! They have amazing customer service, designer brands and they always stand by their work. The are phenomenal people to do business with!!“
“Ive come here for eyeglasses several times. I’m very happy with the service. My glasses are really cute. The price was lower than many other places too. Chris is so kind.“
“I’ve been here twice with glasses emergencies. Both times was in and out within 20 minutes with my expectations exceeded. First time glasses were broken, was told by another place that i had to get a jeweler to solder them and that they wouldn’t attempt to help. Again was in and out of walmart with the repair made within 20minutes. Second time my frames were snapped in half. Was told by two other places that they would have to order me frames and that it would be about 2-3 weeks. I was in and out of walmart within 20 minutes again with new frames for $9!! I didn’t need anything special as i have an appt with the VA in 2 weeks but cannot go without seeing for that long. Great customer service!!!“
“Not an official client , but a lady with salt and pepper hair i believe that help fix my glasses was great. Great stylish selection from what i saw.“
“Staff was lovely and so was the doctor. They put a lot of care into taking care of your needs. The inside is a little dated and could probably use an update, which makes it look old. But overall I would recommend for an eye doctor“
“I brought my prescription for my glasses(From America’s Best, in Colonie) here because I couldn’t find any frames at AB I liked , I found a pair of frames I really liked, here at WVC on Altamont Ave,that looked good with my facial structure..Diane took care of me and she was phenomenal ! She explained so much to me about proper glasses care, vision problems, and the difference between lenses and how each one worked, and how transitional lenses are supposed to work in the car or inside, which mine from LensCrafters wasn’t working as they were supposed to.She was very informative and in depth with her explanations. Something I’ve never experienced before when getting new glasses.I’m thankful I chose this vision care center.It might have cost me between $500-600, but that’s normal for my glasses, since I need transitionals, anti glare, scratch resistance and bi-vocals. No matter where I go, that’s the normal price for me. So I expected as much.I’m happy to be able to see now with the frames I wanted, and thankful for Diane, who really went the extra mile to explain things to me.“
“Just moved to the area and needed to get my eyes checked. It was SO easy to get started. One phone call, and there was an opening within just a few weeks.Friendly service, quick turnaround, kind and attentive doctor through appointment. He directly addressed all my questions until I was satisfied that I understood all of the answers.I’m planning to bring my whole family to this practice.“
“Each visit to Albany Eye has been a great experience. The techs are pleasant and explain what they are doing and why, which eases any anxiety. Dr. Epstein is great and I always feel heard and understood. It feels like a partnership. The atmosphere is calm and comfortable. I am really grateful to have found this practice.“
“Pleasant Staff. Quick turnaround for both set of Eyewear. The prices are best I have paid in the last 20 years I have been wearing glasses!“